Coleman House

Pros

• The staff at Coleman House is described as caring and thoughtful towards the residents' needs.
• Residents receive loving care, especially during challenging times, such as health crises like COVID-19.
• The administration, particularly Patrick, is always available to address family needs and concerns.
• Families feel well-informed about their loved ones' progress and appreciate the willingness of staff to communicate.
• Coleman House is noted for its warm and homelike atmosphere, making residents feel like part of a family.
• The facility offers lovely accommodations and a variety of activities to engage residents.
• Families highly recommend Coleman House for its exceptional care and attention to residents with specific needs like Alzheimer’s and dementia.
• Meals at Coleman House are well-received, contributing to the overall satisfaction of residents and families alike.

Cons

• The food at Coleman House was described as horrible, particularly when additional care was needed for residents with Dementia.
• There is a perception that Coleman House is better suited for highly functioning residents and does not want to handle those with Dementia.
• A reviewer expressed concern about the challenging adjustment period for both their mother and themselves, indicating difficulties during this transition.
• There are mixed feelings about the level of care provided, especially when it comes to patients with specific needs like Alzheimer's and dementia.
• One review noted a negative experience involving a lack of customer service or acknowledgment from someone named Sarah Miller, implying issues with staff recognition or behavior.

Review

Coleman House has received a variety of reviews that collectively paint a picture of a caring and attentive community that provides essential support to its residents, especially those struggling with age-related challenges such as dementia. Many families who have entrusted their loved ones to Coleman House express gratitude for the quality of care provided by the dedicated staff. However, some reports indicate areas for improvement, particularly regarding care for residents with more complex needs.

One recurring theme among reviewers is the compassionate approach of Coleman House’s staff. Family members appreciate the attentiveness and thoughtfulness shown towards their loved ones, creating an atmosphere that feels much like home. A daughter noted how her mother entered Coleman House in August 2020 after needing more care than she could provide personally. The transition was smooth due to the support from staff who were not only informative but also willing to engage in conversations about her mother's progress. This level of communication eased the adjustment period for both her mother and herself, reinforcing a strong sense of trust in Coleman House.

The facility has been praised significantly during challenging times, such as the COVID-19 pandemic when families could not visit their loved ones. One family shared their experience when their 94-year-old mother contracted COVID-19 shortly after entering Coleman House. Despite the fear and uncertainty surrounding her condition, they felt reassured by the loving care she received from staff members, which ultimately helped her survive this potentially devastating illness. Such testimonials reflect the deep commitment of caregivers at Coleman House during difficult periods.

Furthermore, many families emphasize how well-trained and attentive the nursing staff are in providing specialized care tailored to individual needs. One reviewer highlighted how their mother had lived at Coleman House for several years and described it as a place where nurses and aides often went above and beyond for residents' comfort and well-being. Another wrote about how engaging staff were in ensuring treatment plans were simplified while establishing connections with doctors—demonstrating proactive management of health care among aging individuals or those with cognitive impairments.

However, there are mixed feelings regarding ethos towards managing patients with dementia specifically. Some feedback indicates that while Coleman House excels in caring for highly functioning individuals, there seems to be reluctance or challenges when it comes to handling residents with advanced dementia symptoms effectively. One reviewer pointed out that as additional care needs arose for their loved one, responsiveness appeared to change; indicating there might be limitations within resource allocation or training specific to severe cases of dementia.

On a brighter note, amenities at Coleman House have garnered compliments as well. The facility is described as welcoming and homely, complete with lovely dining areas alongside beautiful outdoor spaces suitable for activities like barbecues overlooking natural scenery inhabited by wildlife. Residents benefit from a range of engaging activities that promote social interaction and continued enjoyment in life despite health challenges—factors immensely valued by families looking out for quality living conditions for their loved ones.

In conclusion, reviews highlight some profound strengths within Coleman House's caregiving approach: outstanding interpersonal relations between staff and residents; responsive communications with family members; personalized adjustments based on an individual's unique needs; appreciation during tumultuous times such as pandemics; appealing facilities designed with resident welfare in mind—factors all contributing positively toward end-of-life experiences or general wellness amidst aging journeys. Every facility has room for improvement; thus addressing feedback on handling specific complexities associated with advanced dementia can certainly enhance overall service quality—ensuring that every resident receives optimal attention throughout various stages of life transitions.

This part of Northborough, Massachusetts offers a variety of amenities and services that may be appealing for seniors looking to live in the area. With several restaurants nearby, including Hillside Grill and IHOP, there are plenty of options for dining out. Additionally, there are pharmacies such as CVS and Walmart within a short distance for medication needs. Places of worship like St Rose of Lima Parish provide opportunities for spiritual fulfillment. For medical care, there are physicians like Daniel J. Muppidi, MD and Shrewsbury Family Medicine close by. Cafes like Starbucks and Panera Bread offer cozy spots to relax or socialize with friends. The area also has entertainment options such as Regal Solomon Pond theater for catching a movie. Hospitals like U Mass Hospital are easily accessible for any healthcare needs, and there are parks nearby like Whitehall State Park and Green Hill Park for enjoying nature and outdoor activities.

Restaurants

• Hillside Grill (0.2 miles)
• Chet's Diner (1.3 miles)
• IHOP (2.4 miles)
• Chipotle Mexican Grill (3.1 miles)
• 110 Grill (3.3 miles)
• Friendly's (3.3 miles)
• Chipotle Mexican Grill (3.3 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walmart Pharmacy (2.3 miles)
• Active Rx Westborough Active (3.3 miles)
• Pharma Models (3.6 miles)
• RXI Pharmaceuticals C (3.6 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (5.5 miles)

Places of Worship

• St Rose of Lima Parish (0.6 miles)
• Our Lady of The Rosary Rectory & Main Number (7.4 miles)

Physicians

• Daniel J. Muppidi, MD (0.9 miles)
• Metrowest Oral Surgical Associates (1 miles)
• Larisa Karpova, MD (2 miles)
• Shrewsbury Family Medicine (3.2 miles)
• Muppidi, Daniel Dr - Metrowest Allergy Associates, PC (3.3 miles)
• Westborough Family Medicine (3.3 miles)
• Keamy Cosmetic Centre (3.3 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (3.5 miles)
• Panera Bread (3.9 miles)
• Starbucks (5.7 miles)
• Panera Bread (6.1 miles)
• New City Microcre (6.5 miles)
• Redemption Rock Brewing (7.3 miles)

Theaters

• Regal Solomon Pond (3.2 miles)

Hospitals

• Whittier Rehabilitation Hospital (5.1 miles)
• U Mass Hospital (6.2 miles)
• UMass ACC (6.4 miles)
• Worcester Recovery Center And Hospital (6.6 miles)

Parks

• Minuteman Park (5.9 miles)
• Acre Playground (6.5 miles)
• Whitehall State Park (6.6 miles)
• Lake Park (6.7 miles)
• Green Hill Park (7.3 miles)
• Hopkinton State Park (7.7 miles)