112 West Main Street, Northborough, MA 01532
For more information about senior living options: (866) 208-4318
Coleman House Costs & Pricing
Coleman House offers competitive pricing for its living accommodations, especially when compared to the broader market in Worcester County and throughout Massachusetts. For a semi-private room, residents pay $3,796 per month, which is significantly lower than the county average of $5,477 and the state average of $5,805. Similarly, the studio rooms at Coleman House are priced at $4,700, offering a more affordable option compared to the Worcester County rate of $5,109 and Massachusetts's average of $5,312. These cost advantages reflect Coleman House's commitment to providing quality care and comfortable living environments while ensuring that financial accessibility is prioritized for its residents.
| Floor plans | Coleman House | Worcester County | Massachusetts |
|---|---|---|---|
| Semi-Private | $3,796 | $5,477 | $5,805 |
| Studio | $4,700 | $5,109 | $5,312 |
Skilled Nursing Facilities with a similar price nearby
-
About the same
Mary Ann Morse at Heritage
$3,800 to $6,400 / month11.1 miles away -
from +$564 / mo
Manor on the Hill
$4,360 to $5,820 / month16.7 miles away -
About the same
Evans Park At Newton Corner
$3,750 to $7,700 / month23.9 miles away -
from +$199 / mo
Mariner Healthcare Group Inc
$3,995 / month18.9 miles away
Overall Review of Coleman House
Pros
The staff at Coleman House are caring, professional, and respectful toward residents' needs.- The care provided to mom was excellent and loving, making a meaningful difference for her family.
- Mom's room and belongings are consistently clean, and she is well cared for.
- The nurses and aides go above and beyond in their care for residents.
- The administration is accessible and responsive to family needs.
- The atmosphere is friendly and home-like, with engaging activities and a welcoming environment.
- Coleman House is highly regarded for Alzheimer's and dementia care, with lovely rooms, a nice dining room, and wonderful meals.
Cons
The food was horrible.- The facility is very good with highly functioning residents, but does not want to handle dementia.
- The activities department does not keep a proper track of bookings.
- The manager stated they do not pay entertainers who do not perform.
- Executive Director Patrick Blake ignored emails.
- The facility failed to notify performers in advance about Covid-related closures.
- There were smells suggesting sick workers were handling food in assisted living.
Review
Coleman House in Northborough, MA is best suited for families seeking a small, home-like memory-care environment where residents’ names and stories are known, and where staff consistently gentler, more personal attention is prioritized. The campus and its care culture thrive on warmth, steady routines, and hands-on involvement from caregivers who become familiar with individual needs. It is particularly well-matched for seniors with Alzheimer’s or other forms of dementia who require more daytime assistance but still benefit from a intimate setting rather than a large, impersonal facility. Families that prize continuity of care, easy access for visits, and a staff-forward approach will find Coleman House compelling.
Those who may want to consider alternatives are: families prioritizing culinary excellence or highly predictable dining experiences, given consistent feedback that the food can be lacking. If dietary preferences or high-quality cuisine are non-negotiable, expansion beyond Coleman House’s current kitchen approach may be warranted. Families needing a more robust, multi-faceted activity program with flawless event coordination and vendor management may also feel underserved by the current operations, as a few reviews point to scheduling slips and administrative friction. Finally, residents with advanced behavioral or medical complexities beyond the facility’s capacity should explore options with broader medical acuity and larger clinical teams.
The strongest pro‑con trade-off at Coleman House centers on staff devotion versus operational gaps. The caregiving team earns high marks for professionalism, kindness, and attentiveness to residents’ daily needs. Families repeatedly note that staff treat moms and dads with respect, create a familial atmosphere, and stay deeply engaged with doctors and care plans. This level of personal connection and steady communication often translates into real peace of mind for families, offsetting some of the practical downsides. When care feels genuinely personalized, and relations with administrators are approachable, the benefit of a low‑stress, trusting environment becomes the primary driver of satisfaction.
Equally important are the environmental and program strengths. The facility’s small scale fosters a cozy, almost home-like feel, with a dining room that residents can be proud of and a campus layout that supports outdoor time and social activities. Reviews highlight pleasant, comfortable rooms, a café, ample activities, and trips that keep residents engaged. The dedicated memory-care focus is clear in staff training and daily routines, helping residents maintain familiar patterns. For families juggling multiple doctors and specialists, Coleman House’s emphasis on coordinating care and keeping families in the loop can feel like a meaningful, practical advantage.
Yet several meaningful drawbacks temper those strengths. Food quality emerges as a recurrent concern, with complaints about meals not meeting expectations or dietary needs, sometimes overshadowing other daily routines. The same vein of critique extends to dementia care: while compassionate, the facility’s approach may not suit every resident with advanced cognitive needs, and some families worry about how well challenging behaviors or high acuity are managed. Administrative friction appears in some accounts, missed bookings, miscommunications with external vendors, and sporadic responsiveness from leadership, creating frustrating moments that families must weigh against the overall care experience. These issues do not negate the care stories, but they do demand a careful, proactive inquiry before committing.
In deciding for Coleman House, prospective families should demand clarity on three practical fronts. First, request a detailed overview of the memory-care program, including staff-to-resident ratios, daily schedules, and how changes in cognitive status are monitored and escalated. Second, audit the dining and nutrition process: request a sample weekly menu, questions about texture-modified or medically tailored meals, and how dietary concerns are integrated into resident plans. Third, probe the administrative side: how are activity bookings tracked, what is the escalation path for concerns, and how does the leadership respond to family inquiries? Pair these with a direct visit to observe mealtime and activity periods, conversations with direct care staff, and a candid tour of the campus to gauge whether the home-like environment truly matches the expectations set during conversations. Coleman House can be an excellent fit for the right resident and family, provided these questions are answered with clear, practical detail and expectations aligned from day one.
12 resident community capacity
Assisted Living
Board and Care Home
Memory Care
Respite Care
Skilled Nursing Facility
Activities on-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Devotional services on-site
Dining room
Fully furnished
Garden
Handicap accessible
Housekeeping services
Indoor common areas
Move-in coordination
Outdoor common areas
Telephone
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Worcester Regional (12 miles away)
24-hour supervision
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Art classes
BBQs or picnics
Birthday parties
Day trips and outings
Live dance or theater performances
Live musical performances
Tai Chi
Trivia games
Wine tasting
Exploring the Contrasts Between Assisted Living and Skilled Nursing
Vibrant Senior Living: A Comprehensive Guide for Active Older Adults
Assisted Living and Memory Care: Understanding Their Core Differences
