Comfort Keepers in North Attleboro, MA

Pros

• Veronica Dos Santos is amazingly caring, diligent, and personable.
• Fran Giguere is wonderful and provides excellent care, making families feel safe leaving their loved ones with her.
• Corina Aleong and the other caregivers consistently go above and beyond, being respectful, trustworthy, and humble with clients.
• The Comfort Keepers office staff are great at scheduling and getting insurance started right away.
• Nijaira Perez has provided stellar, long-term care for multiple family members and consistently goes above and beyond.
• Ann F delivers excellent, attentive care, and the service is highly recommended.
• Melissa is professional, capable, and provides thorough caregiving.
• Zainaby Shaker is fabulous, following through on exercises safely and creatively.
• Missy is wonderful with clients, attentive to their needs, and builds a strong rapport.
• Holly, Pam, and Fidalia are exemplary team members who support families with setup, visits, and ongoing care.

Cons

• The reviewer states that Comfort Keepers ignores messages and does not return calls, leaving them frustrated.
• The reviewer accuses Comfort Keepers of not showing up for appointments and of lying to clients.
• The reviewer alleges elderly abandonment, noting that in-home care was no longer provided after a period of service.
• The reviewer mentions initial staffing problems, with only three appointments made out of nine visits.
• The reviewer claims Comfort Keepers disrespects veterans and older clients and lacks integrity and honesty.

Review

Comfort Keepers in the North Attleboro area is best suited for families seeking long-term, in-home support that allows a loved one to remain safely at home with personalized caregiving. The strongest fit is for seniors who require practical daily assistance, companionship, and consistent personal care, often with memory challenges such as Alzheimer's. The reviews repeatedly praise caregivers who are caring, experienced, and able to build trust, Veronica, Corina, Nijaira, Missy, Z, Jen, and others emerge as consistently reliable anchors. When a home-care plan is well-matched to a client’s routines and preferences, families report real peace of mind, because care teams integrate into daily life rather than impose a rigid schedule from above.

Those evaluating Comfort Keepers should consider alternatives if a tightly managed, highly visible schedule and flawless communication are non-negotiables. For loved ones needing 24/7 monitoring, constant supervision, or rapid, guaranteed response to scheduling changes, a traditional assisted living or a dedicated memory-care facility may offer the predictability those scenarios demand. Likewise, if past experiences with home-care agencies show persistent back-office delays, missed calls, or erratic coverage, exploring other providers with a stronger track record on reliability and transparent staffing policies is prudent. The Lincoln, RI operations referenced in reviews illustrate a wide variation in experiences that could translate into similar variability locally.

The core strengths of Comfort Keepers, exceptional caregiver quality, strong matching processes, and practical, person-centered care, often offset the most important drawbacks when engagement is managed actively. Caregivers are described as not only capable in tasks from hygiene to mobility support but also attentive to emotional needs, often forming enduring relationships with families. Office staff and care coordinators frequently earn praise for delegating appropriate matches and coordinating schedules, which reduces the burden on families. With consistent, compatible caregivers, clients can experience meaningful progress in daily functioning and a maintained sense of independence, a payoff that makes the occasional scheduling hiccup less consequential for many households.

However, reliability gaps do surface in the reviews. A subset of experiences describe missed calls, slow responses, or difficulty obtaining updates, and some accounts depict situations where appointment coverage or consistency faltered. Such issues can undermine confidence, especially when a senior’s routine is fragile or when a caregiver must respond to medical or safety concerns. While the majority of caregivers receive high praise, these outlier reliability problems cannot be dismissed. Families should enter with eyes wide open and plan for contingencies, backup caregivers, clear escalation paths, and documented care plans, to mitigate risk if communications falter.

To navigate effectively, prospective clients should insist on a formal care plan and a dedicated point person, ideally with a named caregiver match and a fallback roster for backup coverage. Request a written schedule and care goals, a clear policy on missed visits and cancellations, and a plan for emergencies or last-minute changes. Push for references from families with similar needs, and demand a concise communication protocol, how updates are delivered, how quickly concerns are escalated, and who is the go-to contact at the office. A brief trial period, with measurable benchmarks for consistency and responsiveness, can reveal alignment before committing long term.

In sum, Comfort Keepers offers a compelling, compassionate option for keeping an aging loved one safely at home with capable caregivers and a person-centered approach. The strongest value appears when care fits neatly into established routines, with a caregiver network that genuinely connects to the family and the client. The main caveat is the potential for scheduling and communication gaps; for families prioritizing consistent appointment adherence and rapid back-office responsiveness, evaluating alternatives or implementing a robust oversight plan is advisable. With proactive engagement, a formal care agreement, and careful caregiver matching, Comfort Keepers can be a dependable ally in navigating memory-related and daily-living needs at home.

This part of North Attleboro, Massachusetts offers a variety of amenities and services that cater to seniors looking for convenience and accessibility. With multiple pharmacies within close proximity, obtaining medications is convenient and easy. There are also several restaurants, cafes, and parks nearby, providing options for dining out and enjoying the outdoors. For medical care, there are several physicians' offices in the area, offering a range of specialties to meet various healthcare needs. Transportation options are also readily available with train stations and an airport nearby. Additionally, there are places of worship for spiritual nourishment and Sturdy Memorial Hospital for any medical emergencies. Overall, this area provides a well-rounded environment for seniors looking to live comfortably with access to essential services.

Restaurants

• McDonald's (1.2 miles)
• McDonald's (1.9 miles)
• BJ's Restaurant & Brewhouse (3.3 miles)
• Cracker Barrel (3.4 miles)
• Ruby Tuesday (3.4 miles)
• Tavern in the Square (3.7 miles)
• Evviva Trattoria (3.8 miles)

Cafes

• Honey Dew Donuts (1.3 miles)
• Panera Bread (3.1 miles)
• Starbucks (4.8 miles)
• Starbucks (5.8 miles)
• Starbucks (8.5 miles)
• Cilla's Coffeehouse (8.9 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.9 miles)
• CVS Pharmacy (3.9 miles)
• Walmart Pharmacy (4 miles)
• CVS Pharmacy (4.3 miles)

Physicians

• Lincoln Pediatric Associates (2.5 miles)
• Ob-Gyn Group of Attleboro (2.8 miles)
• Pediatric Specialists of Foxboro & Wrentham (5.1 miles)
• Westwood-Mansfield Pediatric Associates (5.3 miles)
• Mansfield Health Center (5.8 miles)
• Physicians of Ri Medical Enterprises (6.2 miles)
• SMG Foxboro Family and Internal Medicine (6.2 miles)

Parks

• Capron Park (4 miles)
• Fletcher Field (7 miles)
• Lincoln Woods State Park (8.4 miles)
• Borderland State Park (9.8 miles)
• Lippitt Memorial Park (9.9 miles)

Transportation

• Attleboro Train Station (4 miles)
• Mansfield Railroad Station (6.3 miles)
• Mansfield Municipal Airport (1B9) (6.7 miles)
• MBTA Commuter Rail (8.1 miles)
• Norfolk Transfer Station (9.5 miles)

Hospitals

• Sturdy Memorial Hospital (4.3 miles)
• Miriam Hospital - Infection, Disease, & Immunology Center (10.3 miles)

Places of Worship

• National Shrine Of Our Lady Of La Salette (5.3 miles)
• St Mary's Church Mansfield (7.2 miles)