Angels at Home Healthcare

Pros

• Visiting Angels is highly recommended for compassionate, patient-centered caregiving.
• The staff at Visiting Angels consistently communicates clearly and stays flexible with scheduling.
• Caregivers at Visiting Angels are praised for their compassion, professionalism, and reliability.
• The agency quickly matches families with caregivers who fit their specific needs.
• Families report peace of mind and gratitude for the care provided by Visiting Angels.
• Individual caregivers such as Donna Rossetti, Ellie, Yamir, and Ellis are celebrated for kindness, skill, and dedication.
• Visiting Angels helps families stay in their homes longer by providing in-home care.
• The office staff are described as friendly, supportive, and attentive to changes and questions.
• Visiting Angels lightens the caregiving burden during illness or difficult times.
• Caregivers provide companionship and assist with appointments, improving loved ones' quality of life.
• The care teams are described as angels and a blessing to families.
• Visiting Angels has a strong track record of reliability and going above and beyond.

Review

Families across Newburyport have shared a powerful, ongoing testament to the care they received from Visiting Angels, recounting how a trusted team helped them navigate illness, aging, and the complexities that come with caregiving. From the outset, the feedback highlights not just skilled assistance but a human touch that makes difficult situations more bearable. One family noted that Sanjay gave their case careful attention during a challenging insurance process, taking time to review details and respond promptly to calls and emails. The appreciation goes beyond competence to a sense that the agency genuinely cares about doing what's right for the family and the person in need.

Across many testimonials, the caregivers' compassion stands out as a defining feature. Clients describe the visiting angels as not only professional but deeply kind, patient, and understanding of each person's level of need. The office team's responsiveness and transparent communication echo this sentiment, with families reporting that they are kept informed, and that scheduling and care planning are handled with flexibility and thoughtfulness. The consistent thread is a partnership: Visiting Angels works to find the right fit, matching personalities and strengths with the unique rhythms and requirements of each client.

Special gratitude is directed toward particular caregivers who formed meaningful connections. Kimberly and Zobeida are singled out for their gentleness and consistent compassion during a difficult period caring for a mother-in-law, easing a heavy burden for loved ones who deeply valued their presence. In other stories, caregivers are described as more than aides; they become companions who help with meals, dressing, doctor visits, and daily routines, turning routine activities into moments of regular reassurance and safety. One reviewer specifically noted a caregiver who noticed an out-of-date item in the fridge, illustrating the attentiveness and care that goes beyond basic tasks.

Families also speak highly of Donna Rossetti, described as an especially skilled and affectionate caregiver for a 91-year-old mother who remains sharp but physically limited. The family emphasizes that the angel assigned to their mother enabled her to live independently for years longer than anticipated, and they praise the agency's owners and staff for their dedication, resourcefulness, and genuine warmth. The sense of gratitude here is profound, with a clear sense that this was a partnership built on trust and shared goals for living well at home.

Several accounts celebrate the longevity and consistency of care, including a family caring for in-laws whose needs evolved from a few hours a week to full daily support. The caregivers' professionalism, reliability, and compassionate approach are repeatedly cited as essential to maintaining a sense of normalcy and dignity. The office staff are praised for their accessibility and willingness to accommodate changing schedules, with families feeling both heard and supported. Names like Ellie, widely singled out as wonderful, show how a particular caregiver can become central to the family's sense of security and peace of mind.

Some reviews celebrate the personal connections that emerge through ongoing care. Lauren is described as "truly an angel," with a presence that brings joy to the mother and makes her feel she's in the best of hands. One family notes that their mother smiles when Lauren walks in, a small moment that carries enormous meaning for everyone involved. Ellie earns similar praise for her ability to be not only a helper but a trusted companion whose companionship provides lasting comfort to the family. The sentiment is echoed in stories about coordination, driving, and thoughtful engagement - testaments to the reassuring relationships that grow when care feels both capable and character-driven.

The broader impact of Visiting Angels is framed as a blessing that extends beyond the individual receiving care. Lorraine's four-year relationship with the Newburyport team is highlighted as a beacon of stability for someone approaching 102, underscoring the agency's ability to sustain exceptional care over the long term. A reviewer who faced a hospice transition praised a team described as "kind, competent, flexible, family-centered," noting how the agency's consistent check-ins and communication supported them through a difficult period. The overarching message is that reliable, attentive home health care makes it possible for families to honor a loved one's wishes to stay at home while ensuring safety and comfort.

Several testimonials emphasize the agency's strong community and spiritual support during hard times. A heartfelt account describes how the Visiting Angels, including two particular caregivers, Yamir and Ellis, became integral members of the family during a period of significant loss. The reviewer calls the caregivers "angels" who stood by the family's side when both parents passed within weeks of each other, and who offered prayers and continued support through their grief. The message is clear: Visiting Angels isn't just a service provider; it's a compassionate presence that families lean on when times are toughest.

In the everyday moments, families describe practical yet meaningful benefits: fast caregiver placement, compassionate companionship, and a consistent line of communication that keeps families informed about changes in health or behavior. Several reviewers note that day-to-day tasks - meals, grocery trips, puzzle sessions, dressing, and transportation to appointments - are handled with care and respect for the client's dignity. The care managers and office team receive particular praise for their role in ensuring a good "fit" between caregiver and client, something families say is crucial to creating a sense of home even when a loved one cannot be fully independent.

In closing, families express a collective sense of gratitude for the Visiting Angels of Newburyport: for the speed of placement, the warmth and professionalism of the caregivers, the attentiveness of the office staff, and the enduring peace of mind that comes from knowing a loved one is cared for with kindness and competence. From helping a parent stay in their home longer to supporting a spouse through hospice and ensuring that medical appointments are attended with a trusted companion, the testimonials collectively paint a picture of a caregiving agency that treats every client as if they were a member of the family - an approach that brings dignity, comfort, and real relief to those facing life's most challenging moments.

This part of Newburyport, Massachusetts offers a convenient and vibrant setting for senior living. With a variety of cafes and restaurants within walking distance, residents can enjoy dining out or grabbing a coffee with friends. For medical needs, there are several physicians' offices and pharmacies nearby, providing easy access to healthcare services. The area also boasts beautiful parks such as Waterfront Park and Cashman Park, perfect for leisurely strolls or enjoying the outdoors. In terms of healthcare facilities, Anna Jaques Hospital is just a short distance away for any medical emergencies or routine appointments. Additionally, transportation options like C&J Bus Lines make it easy for seniors to travel around the area with ease. Overall, this neighborhood provides a desirable mix of amenities and services for seniors looking to enjoy their retirement years in a welcoming community.

Cafes

• Changing Tides Cafe and Donut Shop (0.1 miles)
• Market Square Bakehouse (4.2 miles)
• Starbucks (4.8 miles)
• Panera Bread (5.7 miles)
• Aroma Joe's (9.8 miles)

Restaurants

• Tuscan Sea Grill & Bar (0.2 miles)
• Black Cow (0.2 miles)
• Sea Level Oyster Bar (0.3 miles)
• The Deck (0.4 miles)
• Brown Sugar by the Sea (0.5 miles)
• Riverwalk Brewing (0.5 miles)
• Hodgies Too of Newburyport (1.7 miles)

Physicians

• North Shore Internal Medicine (0.2 miles)
• New England Neurological Associates (0.4 miles)
• Pentucket Medical Associates (0.4 miles)
• Clipper Cardiovascular (0.6 miles)
• Seacoast Orthopedic Associates (0.7 miles)
• Highland Primary Care (0.8 miles)
• Colden & Seymour, Ear Nose Throat & Allergy (0.9 miles)

Pharmacies

• Daniel L Lynch Pharmacy (0.2 miles)
• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (3.6 miles)
• Boyles Drug (4.2 miles)
• CVS Pharmacy (5.6 miles)

Parks

• Waterfront Park (0.3 miles)
• Cashman Park (0.3 miles)
• Lion's Park (2.3 miles)
• Maudslay State Park (2.5 miles)
• Amesbury Town Park (4.4 miles)

Hospitals

• Anna Jaques Hospital (0.8 miles)
• Anna Jaques Hospital Billing (3.8 miles)
• Merrimack Valley Hospital (9.2 miles)
• Exeter Hospital (10.1 miles)
• Whittier Pavilion (10.3 miles)

Transportation

• C&J Bus Lines (5.4 miles)