Wachusett Manor in Gardner, MA

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  • Interior

    A cozy room with a view of lush green trees through a large window.

  • Outdoors

    Welcome to Wachusett, a destination for nature enthusiasts.

  • Decor

    A cozy bedroom with a neatly made bed, lamp, and a nightstand decorated with stuffed toys and family photos.

  • Building

    The entrance of the Wachusett building, showcasing modern architecture and clear signage.

  • Bedroom

    A view of a hospital patient room with two beds and natural light coming through the window.

  • Windows

    A residential brick building with multiple windows and well-maintained landscaping.

  • Dining

    A cozy dining room with elegantly set tables and floral decorations.

  • Landscaping

    A cloudy day at a parking lot with various cars parked in front of a building.

  • Lighting

    A spacious waiting area featuring a comfortable couch, a television, and an aquarium.

  • Entrance

    The entrance of a multi-story building with an awning, showcasing the name 'Vashtinett'.

  • Exercise Equipment

    A therapy room equipped with exercise bikes, therapy tools, and a human anatomy poster.

  • Rehabilitation

    A calming therapy room featuring a large window with a view of nature, designed for patient comfort.

  • Aquarium

    A cozy seating area featuring a floral patterned couch and a vibrant aquarium in the background.

Wachusett Manor in Gardner, MA

Information last verified:

32 Hospital Hill Road, Gardner, MA 01440

For more information about senior living options: (844) 490-3973

4.8 from 109 reviews
5 stars
102
4 stars
2
3 stars
1
2 stars
2
1 stars
2

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2025Top 5% Senior Living Community in 2026

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Overall Review of Wachusett Manor

Pros

  • pro The staff are highly trained, compassionate, and attentive.
  • pro The management team is top-notch with a wonderful administrative staff and an experienced director of nursing.
  • pro The nursing team is outstanding and treats residents with dignity.
  • pro Sonya Mooar is an exceptional social worker who advocates for patients and communicates openly with families.
  • pro Amber and the rehab team are highly skilled and motivate patients to regain walking and independence.
  • pro The therapy department is excellent and makes rehab engaging and effective.
  • pro The facility is clean, cheery, and feels like home.
  • pro Activities and support staff contribute to a warm, welcoming environment.
  • pro Families consistently say the facility is highly recommended for quality care.

Cons

  • pro The facility was described as the worst the reviewer had ever experienced and would not be recommended to anyone.
  • pro It was suggested that the place should be closed by the state or have significantly more help hired.
  • pro The grounds were described as drab and uninviting.
  • pro A resident was left unattended at her door, crying for help on a daily basis.
  • pro There was a delay in pharmacy delivering medications upon arrival, though not the staff's fault.
  • pro The night shift staff were described as very loud.

Review

Wachusett Manor Rehabilitation and Nursing Center in Gardner, MA is best suited for families that prioritize aggressive, outcome-driven rehabilitation paired with steady, personable long-term care. This community shines for residents who need robust physical therapy, occupational therapy, and a nursing team that consistently coordinates around a clear plan of care. The strongest value lies in the rehab-to-home pathway: therapists who push for real gains in walking, balance, and endurance, supported by a leadership team that keeps care well-structured and communicative. For families facing a transition after a medical setback, this is a setting where recovery feels concrete and progress is regularly measured, with social workers and nurses actively involved in aligning goals with daily routines and discharge planning.

Those seeking a tighter sense of homeliness or a more understated pace may want to consider alternatives. The same reviews note that the atmosphere can feel hospital-like and somewhat drab, with some sites tucked behind a shopping center and parking lots rather than manicured views. For families who prize a warmer, more intimate environment, or who want consistently high-end dining and a quiet lounge vibe, other local options may offer a softer welcome. Budget considerations also play a role; if the aim is a primarily homelike setting with less emphasis on aggressive therapy, exploration of comparable facilities with a more residential ambiance is warranted. In short, Wachusett Manor excels as a rehab-driven hub, while those craving a boutique, home-like feel may prefer a different match.

The core strengths are unmistakable: a highly trained, compassionate staff and an administrative backbone that reinforces reliability. The nursing team earns frequent praise for attentiveness and dignity in care, and the therapy team, including Bob’s physical therapy leadership, produces tangible gains. The praise for the rehab program is consistently loud: residents report regaining walking ability, stairs becoming manageable, and upgraded endurance. The support staff, CNAs like Pam and Nikki, are highlighted as exceptionally caring, with residents and families noting steadfast consistency and warmth. The social worker, Sonya Mooar, is repeatedly described as an indispensable advocate who keeps lines of communication open and translates clinical plans into family-friendly updates. This blend of clinical excellence and relational care is what elevates Wachusett above many peers.

Equally important are the day-to-day elements that sustain recovery and long-term well-being. The activities department keeps residents engaged with varied programs, while the overall environment is described as clean, professional, and welcoming. Families repeatedly credit the care team’s responsiveness to questions and the transparent, proactive approach to care planning. The combination of a strong therapy culture with dependable nursing oversight creates a predictable, reassuring trajectory for both short-term rehab and longer stays. In practice, residents feel seen, involved in their care decisions, and supported by a team that treats recovery as a shared mission rather than a checklist.

On the downside, a few comments warrant consideration in decision-making discussions. Food quality is a recurring refinement target; reviewers acknowledge strong clinical care while noting that meals could better reflect resident preferences and dietary needs. The setting’s atmosphere, described by some as hospital-like and not especially homey, may dampen appeal for those seeking a more cottage-like feel. There are also occasional logistics hiccups mentioned by reviewers, such as a pharmacy delay during intake, and a perception that night shifts can be louder than desirable. While these drawbacks are not universal and do not negate the care quality, they do establish realistic trade-offs: if ambiance and dining nuance are non-negotiable, weigh Wachusett’s rehab strengths against those perceptual gaps.

For families evaluating options, Wachusett Manor represents a compelling, practically confident choice for rehab-centric needs backed by leadership that prioritizes patient advocacy and family communication. It is a robust fit for residents who require intense rehab, consistent nursing oversight, and a team that truly coordinates around individual goals, backed by Sonya Mooar’s advocacy and Amber’s leadership in therapy. The confluence of exceptional therapists, attentive nurses, and a proactive social work component creates a pathway that often translates into meaningful independence after discharge or into a stable, well-managed lengthy stay. If the priority is measurable recovery, supported by transparent updates and a caring community, Wachusett Manor delivers decisively.

In the end, the decision hinges on two signal questions: Is rehab intensity and reliable nursing care the highest priority, and can a somewhat hospital-like ambiance be tolerated in exchange for proven clinical outcomes and exceptional staff relationships? For families that answer yes, Wachusett Manor stands out as a powerful partner in recovery, with a track record of patients walking again, stairs conquered, and care plans executed with confidence. For those who anchor preference to a more homey environment, finer dining, and quieter surroundings, exploration of alternatives may be prudent, but the trade-off should be measured against the facility’s exceptional rehab results and the consistently strong support network that families repeatedly credit as the facility’s real strength. In choosing Wachusett Manor, families are not just selecting a place to reside; they are selecting a committed team focused on turning recovery into real, lasting improvement.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Worcester Regional (22 miles away) Worcester Regional (22 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Wachusett Manor in Gardner, MA is a skilled nursing facility that offers comprehensive care services and a range of amenities for its residents. The facility features fully furnished rooms with cable or satellite TV, Wi-Fi/high-speed internet, and telephone access. Residents can enjoy their meals in the dining room, which caters to special dietary restrictions. Housekeeping services ensure a clean and comfortable living environment.

The community also boasts various outdoor spaces such as gardens, providing residents with opportunities to relax and enjoy nature. Additionally, there are two cafes nearby, allowing residents to socialize over a cup of coffee or tea.

Wachusett Manor provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure residents receive necessary medical attention. Medication management is available to help residents maintain their health regimens.

To promote mental wellness and engagement, Wachusett Manor offers a mental wellness program and scheduled daily activities for residents to participate in. Transportation arrangements are provided for medical appointments, ensuring that residents have easy access to healthcare services.

With nine physicians, fourteen restaurants, six pharmacies, one transportation option, three places of worship nearby as well as one hospital nearby the community ensures that residents have easy access to essential services.

Overall,Wachusett Manor is dedicated to ensuring the comfort and wellbeing of its residents by providing numerous amenities and personalized care services within a vibrant and supportive community setting.

Nearby Places of Interest

Restaurants

  • Wendy's (0.4 miles)
  • Friendly's (0.4 miles)
  • Shane's Hot Dogs (0.5 miles)
  • Burger King (0.9 miles)
  • Williams Restaurant (0.9 miles)
  • McDonald's (0.9 miles)
  • Garden Pizza & Seafood (1 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • Pharmacy (0.5 miles)
  • CVS Pharmacy (0.8 miles)
  • Walgreens (0.8 miles)
  • Gardner Family Pharmacy (1 miles)
  • Family Pharmacy (1.1 miles)
  • CVS Pharmacy (8.3 miles)

Cafes

  • Peet's Coffee and Tea (0.5 miles)
  • Starbucks (1 miles)
  • Hometown Cafe (8.6 miles)
  • Gourmet Donuts (10.1 miles)
  • Smokestack Roasters (10.6 miles)
  • Gourmet Donuts (10.7 miles)

Places of Worship

  • Chestnut Street United Methodist Church (0.5 miles)
  • Religious Education for Annunciation Parish Gardner MA (1.1 miles)
  • Bread of Life Church (4.4 miles)
  • First Presbyterian Church (6.5 miles)
  • St Joseph Church (8.1 miles)
  • Congregational Church of Philipston (8.1 miles)
  • St Bernard's Parish (9 miles)

Parks

  • Dunn State Park (0.6 miles)
  • Westminster Hill Playground (6.8 miles)
  • Wachusett Mountain State Reservation (7.5 miles)
  • Parkhill Park (8.1 miles)
  • Wachusett Meadow Wildlife Sanctuary (8.9 miles)
  • Coggshall Park (9.1 miles)
  • Coolidge Park (10 miles)

Physicians

  • Cataract & Laser Center (0.8 miles)
  • Gardner Family Medicine (1 miles)
  • Dr Schofield (1.1 miles)
  • Leominster Dermatology (1.1 miles)
  • Heywood Internal Medicine & Cardiology (1.1 miles)
  • Cornerstone Family Medicine (1.1 miles)
  • Heywood Medical Group (1.1 miles)

Hospitals

  • Heywood Hospital (1.1 miles)
  • McLean Ambulatory Treatment Center At Naukeag (6.6 miles)
  • Health Alliance Hospital (8.9 miles)
  • Burbank Hospital (8.9 miles)
  • Neurology Of Central Massachusetts (11.1 miles)

Transportation

  • U-Haul Neighborhood Dealer (1.7 miles)
  • U-Haul Neighborhood Dealer (9.4 miles)

Frequently Asked Questions

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