Seniors Matter

12817 Meadow Brook Lane, Waldorf, MD 20601

For more information about senior living options: (844) 490-3973

4.8 from 27 reviews
5 stars
25
4 stars
1
3 stars
0
2 stars
0
1 stars
1

Assisted Living

Overall Review of Seniors Matter

Pros

  • pro Raquel is amazing to work with and is incredibly knowledgeable.
  • pro She walks her clients through each step of the process, from their long term care insurance policies to their level of care.
  • pro She is a huge stickler for customer service and this is one of the many aspects of her business that sets her apart from the rest!
  • pro Raquel was extremely knowledgeable, professional, and compassionate, as we navigate through the challenges we face with caring for an aging parent.
  • pro It's clear when working with Raquel that she truly cares about her clients. She takes the time to listen and find the best solutions with kindness and compassion.
  • pro Raquel demonstrates a genuine concern and compassion for the patients and caregivers she serves, in addition to the passion and wealth of knowledge that she provides.
  • pro Exceptional quality elder care- Amada is the perfect combination of compassionate service and competent professionalism.
  • pro Raquel is fantastic- she is exceptionally responsive and exacting in all aspects of the business, whether it's care, insurance, funding, etc.
  • pro Amada Senior Care is a reliable source of support, professional expertise, and comfort.
  • pro Raquel is such a dedicated, compassionate, hard worker. She will find the best possible care for your loved one and treat you like her own family during the process.
  • pro Raquel is incredibly professional and trustworthy. She is extremely knowledgeable on the subject of senior care. Most importantly she is compassionate about them well being and happiness of her clients.
  • pro Amada Senior Care Silver Spring is the best home care company in the area.

Cons

  • pro The reviewer calls the homecare terrible and untrustworthy.
  • pro The reviewer says the service pretends to be professional and kind but is everything but.
  • pro The reviewer notes a requirement to speak several languages to communicate.
  • pro The reviewer warns to hide your checkbook and credit cards.
  • pro The reviewer accuses the workers of dishonesty.

Review

The collection of feedback about Amada Senior Care Silver Spring presents a broad spectrum of experiences, with many clients praising the company and, in particular, Raquel, while a single review raises serious concerns. Taken together, the reviews sketch a portrait of a firm that is often described as knowledgeable, compassionate, and deeply focused on guiding families through the complexities of elder care, especially around long-term care insurance, funding options, and the transition into ongoing home care. At the same time, readers are reminded that not every client's experience matches the same high bar, highlighting the importance of clear communication and reliable service.

Several reviewers repeatedly highlight Raquel as a standout partner in navigating senior care. She is described as amazing to work with and incredibly knowledgeable, someone who walks clients through every step of the process. Reviewers emphasize her expertise with long-term care insurance policies and her ability to determine the appropriate level of care. Her approach is characterized as thorough, with a strong emphasis on customer service. In these accounts, Raquel isn't just a coordinator - she's a guide who explains options, listens carefully, and helps families understand funding and care pathways. The consistency of praise for her professionalism and compassion runs through many testimonials.

The sentiment about the staff more broadly is positive as well. Phrases like "Very caring staff" and "Amada Senior Care Silver Spring is the best home care company in the area" appear in multiple reviews, reinforcing the impression that the team is attentive and dedicated. Several comments mention specific geographic communities, such as Leisure World and Riderwood Village, where families felt supported by Amada's services. The reviews repeatedly celebrate an experience described as well-organized and supportive, with clients appreciating that the company provides not only care but also guidance on logistics, paperwork, and insurance matters that often overwhelm families.

A particularly recurring theme is the hands-on, service-oriented approach. Reviewers note that Amada helps with long-term care insurance, funding options, and even veterans' benefits, painting a picture of a one-stop resource for both patients and health care professionals. The ability to call at any time for support on basic needs is highlighted, underscoring a perception of reliability and accessibility. The sense that Raquel and her team are truly invested in the well-being of clients - listening, adapting, and staying engaged through transitions - appears repeatedly across accounts.

Personal character traits attributed to Raquel also surface strongly in the testimonials. She is described as dedicated, compassionate, and responsive - someone who treats clients and families as if they were members of her own family. Several reviews specifically praise her as trustworthy and exceptionally professional, with a genuine concern for her clients' well-being and happiness. The sentiment that she acts as a loyal advocate for seniors and their families - navigating insurance, funding, care options, and logistics with empathy - appears in multiple quotes and paraphrases, reinforcing a collective belief that Raquel is a central asset to Amada's Silver Spring operation.

Beyond Raquel, praise for Amada Senior Care Silver Spring stresses the company's reliability, expertise, and comforting presence. Reviewers characterize the organization as a dependable source of support, a professional and knowledgeable partner, and a comforting ally during what can be a daunting period. The feedback consistently highlights the care and efficiency of the team, with many describing Amada as a trusted resource that "raises the bar" for in-home elder care. The sense of community involvement and of extending compassionate care to families is another thread that runs through the positive testimonials.

Amada's strength in coordinating complex funding and care options is repeatedly cited as a major advantage. Several reviews emphasize the practical benefits of working with Raquel to understand long-term care insurance and other funding mechanisms. The ability to translate policy language into understandable care plans and to secure appropriate funding is described as a game-changer for families who might otherwise feel overwhelmed. This practical support, combined with the compassionate, patient-centered approach, helps explain why many families feel confident in choosing Amada for long-term care.

It's important to acknowledge the more critical voice present in the collection. One review paints a starkly negative picture, describing Amada as offering "Terrible homecare" and accusing the staff of dishonesty and language barriers, even suggesting that clients should hide valuables. This perspective contrasts sharply with the abundant positive feedback and serves as a reminder that experiences can vary. It also underscores the value of clear communication, consistent service quality, and trust - essentials in any elder-care relationship. While this critique exists, the majority of reviews center on Raquel's effectiveness, the team's warmth, and the company's deep engagement with funding and care planning.

Overall, the sentiment surrounding Amada Senior Care Silver Spring tends to be favorable, with an emphasis on high-quality care, practical assistance with insurance and funding, and a compassionate approach led by Raquel. Families describe a supportive, knowledgeable partner who can guide them through complex decisions and transitions, while also fostering a sense of community and reassurance during trying times. The recurring themes of personal attention, thorough guidance, and dependable accessibility together create a compelling picture of a home care provider that many clients come to trust deeply - though as with any service, a few experiences may diverge from the norm.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ronald Reagan Washington National (20 miles away) Ronald Reagan Washington National (20 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Seniors Matter in Waldorf, MD is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a dining room where residents can enjoy delicious meals prepared by experienced chefs. The apartments are fully furnished, providing a comfortable and homely environment for residents. Outdoor spaces such as gardens allow residents to enjoy fresh air and nature.

Housekeeping services are provided to ensure that the living spaces are clean and well-maintained. Move-in coordination is available to assist new residents with a smooth transition into their new home. Residents have access to telephone services and Wi-Fi/high-speed internet, allowing them to stay connected with their loved ones and engage in online activities.

The community also offers various care services to meet the individual needs of each resident. Trained staff provide assistance with activities of daily living, including bathing, dressing, and transfers. Coordination with healthcare providers ensures that residents receive the necessary medical attention. The community caters to special dietary restrictions, including diabetes diets, offering meal preparation and service.

Transportation arrangement for medical appointments is provided for convenience and ease of access to healthcare facilities. The nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals offer additional convenience for residents and their families.

Seniors at Seniors Matter in Waldorf can engage in scheduled daily activities designed to promote socialization and physical activity. Whether it's enjoying a cup of coffee at one of the nearby cafes or taking a stroll in one of the nearby parks, residents have opportunities for leisure and recreation.

Overall, Seniors Matter in Waldorf provides a supportive and enriching environment where seniors can receive personalized care while enjoying a vibrant community experience surrounded by convenient amenities and services.

Nearby Places of Interest

This area of Waldorf, Maryland offers a variety of amenities and services that cater to the needs of seniors. With several places of worship in close proximity, individuals can easily practice their faith. Pharmacies and physicians are also conveniently located nearby for easy access to medication and healthcare services. The presence of hospitals such as Civista Medical Center and Um Charles Regional Medical Center ensures that medical assistance is readily available. Additionally, there are a number of restaurants, cafes, and parks in the area providing opportunities for dining out, socializing, and enjoying outdoor activities. The nearby Xscape 14 theater offers entertainment options for those looking to enjoy a movie outing. Overall, this part of Waldorf boasts a well-rounded community with resources that make it suitable for senior living.

Places of Worship

  • Saint Peters Catholic Church (1.9 miles)
  • Lighthouse Baptist Church (6.3 miles)
  • Lifepoint Church (6.4 miles)
  • Maryland Gospel Assembly (9 miles)

Pharmacies

  • Care Pharmacies (2 miles)
  • CVS Pharmacy (2 miles)
  • High Street Discount Pharmacy (2.6 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (4 miles)
  • Target Pharmacy (4 miles)
  • CVS Pharmacy (4.1 miles)

Physicians

  • William J Levy (2.4 miles)
  • Childrens Healthcare Center (2.5 miles)
  • Tahir Sait (2.7 miles)
  • Hanger Clinic: Prosthetics & Orthotics (2.9 miles)
  • GI Associates of Maryland (3.5 miles)
  • American Radiology Services (3.5 miles)
  • Said M Ali MD (3.5 miles)

Hospitals

  • Precision Orthopedics and Sports Medicine (2.4 miles)
  • Civista Medical Center (2.7 miles)
  • Um Charles Regional Medical Center (7.6 miles)
  • Charles Regional Medical Center - Kent Building (7.7 miles)
  • Royden J Stanford Dr (8.2 miles)

Restaurants

  • Wendy's (3 miles)
  • Tasty Chicken (3 miles)
  • McDonald's (3.1 miles)
  • Checkers (3.7 miles)
  • McDonald's (3.7 miles)
  • Chicken Rico (3.7 miles)
  • Chili's Grill & Bar (3.7 miles)

Parks

  • White Plains Regional Park (3.8 miles)
  • Cedarville State Forest (4 miles)
  • Pinefield (4.1 miles)
  • Indian Head Rail Trail (4.9 miles)
  • Bensville Park (8.7 miles)

Cafes

  • Panera Bread (3.8 miles)
  • Starbucks (4 miles)
  • Panera Bread (7.6 miles)
  • B Doughnut (8.1 miles)
  • Starbucks (8.1 miles)

Theaters

  • Xscape 14 (5.8 miles)

Frequently Asked Questions

Where is Seniors Matter?

Nearby Communities

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