118 La Grange Ave, Suite B, LaPlata, MD 20601
To contact a resident: (301) 523-0581
For more information about senior living options: (866) 208-4318
Overall Review of Love To Care
Cons
The reviewer does not recommend this company to anybody.- The reviewer calls it the worst home care provider service around, with home aides not doing proper work.
- The boss is described as very rude and disrespectful.
- The reviewer alleges employees clock in without actually working and are still paid.
- The reviewer says the company should be shut down.
- The reviewer has a video showing a home care provider acting violently and disrespectfully and has reported them.
Review
Love To Care is best suited for families seeking in-home caregiving support where the primary need is companionship and basic daily assistance, and where someone is prepared to actively supervise arrangements. In LaPlata, MD, the service has a track record that invites careful scrutiny: inconsistent staffing, questions about accountability, and a management style that many prospective clients will find off-putting. The firm has relocated within the region to Waldorf, a move that signals more about a fragile operational footprint than dependable continuity. For households willing to engage in hands-on management, confirming schedules, demanding timely attendance, and switching caregivers when problems surface, this provider can still function as a stopgap. For all others, the risk of repeated lapses in care makes alternatives a wiser initial choice.
Explicitly, those with serious medical dependencies, fall risks, or a need for reliable 24/7 coverage should look elsewhere. Families that cannot tolerate rude interactions with leadership, caregivers who clock in but do not perform, or opaque billing practices should cross this option off the short list. In short, if dependable staffing, respectful treatment, and transparent communication are non-negotiable, stronger, more consistently reviewed providers exist. Consider alternatives that demonstrate steady caregiver placement, predictable scheduling, and clear escalation protocols when issues arise.
From a practical standpoint, any potential upsides are overshadowed by the core flaws described by multiple clients. The obvious advantage, in-home help when needed, does not translate into reliable service, and promises to send caregivers frequently prove hollow when weekend coverage falters. Even a single instance of a caregiver failing to perform while still being paid erodes trust and increases risk for a vulnerable loved one. The concern about leadership’s conduct and the overall reliability of the operation further undermines any positive effect that occasional service might provide.
Safety and dignity are the main stakes. Reports of staff behavior that is disrespectful or even violent are the kind of red flags that cannot be dismissed, and they compound the problem of scheduling instability. The repeated failure to meet signed care commitments leaves a loved one exposed to unsafe situations, especially when on-call or last-minute coverage is required. The move to a new address can complicate access to care, add to confusion for families, and raises questions about continuity. These elements together make the principal drawbacks hard to justify for most families, unless there is a robust, tightly managed plan in place.
To navigate this landscape, insist on concrete measures before engagement: a written care plan with assigned caregivers, guaranteed replacement coverage during holidays and weekends, a clear, itemized billing structure, and direct supervisor contact with rapid escalation pathways. Request background checks, training summaries, and proof of workers’ compensation and liability insurance. Set a trial period with defined milestones and a cancellation clause if performance remains under threshold. Have a fall-back option ready and know the process for switching providers without penalties. Above all, demand transparent communication and regular updates from a manager who is responsive.
Bottom line: this provider carries clear and meaningful risks that outweigh the potential convenience of in-home care. For families needing consistent, respectful, and dependable service, alternatives are strongly recommended. If staying with Love To Care, approach with a no-compromise stance: formalize expectations, demand accountability, and prepare to change providers at the first sign of ongoing lapses. The prudent choice is to prioritize stability and safety over convenience, and to seek a partner whose track record aligns with those non-negotiables.
Ronald Reagan Washington National (23 miles away)
Compassionate, consistent caregivers with responsive office staff.
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