3978 Old Washington Road, Waldorf, MD 20602
For more information about senior living options: (844) 490-3973
Diane in Admissions was wonderful, thorough, and very helpful. The staff were warm, friendly, and accommodating. The center was clean and well-maintained, with a pleasant atmosphere. The OT/PT team was instrumental in the resident's recovery. The nurses and aides provided attentive, compassionate care. The front desk and administration were courteous and supportive. The facility's location made visiting easy and convenient. Residents were treated like family and cared for with respect.
The facility is described as neglectful and uncaring toward residents, especially when no advocate is present. The lack of communication from the facility is described as astounding. The place is old, beat up, unclean, and chaotic. Staff are described as rude, uncaring, and unprofessional, treating residents like a burden. Residents reportedly develop bed sores due to delays and not reacting promptly to medical concerns. Emergency services are claimed to be mishandled or falsely reported, with ambulance calls not reflected accurately. The food is described as horrible and meals are missed or not timely. The facility is said to have pests (roaches, rats, ants), dirty bathrooms, and broken equipment. The reviews label the facility as the worst they have seen and strongly advise against sending loved ones there.Aging Solution - Waldorf is best suited for families who need a nearby, rehab-oriented option where skilled therapy teams can drive recovery and daily progress, and who understand the value of hands-on advocacy. This community tends to work best for residents who require structured therapy, clear routines, and regular family involvement to ensure day-to-day care stays on track. It also serves as a practical choice for those who want convenient, frequent visits from loved ones and who are willing to be proactive in monitoring care, staffing, and communication.
Those who should strongly consider alternatives are families facing high-acuity needs or long-term requirements that demand consistently flawless staffing, zero tolerance for communication gaps, and a pristine, well-maintained environment. Several reviews highlight serious safety and quality concerns - delays in urgent responses, inconsistent bedside care, and instances of neglect - along with complaints about cleanliness and facility upkeep. If reliable, immediate responsiveness, rigorous infection control, and a consistently calm, well-maintained setting are nonnegotiable, exploring other options is prudent.
On the upside, the center earns praise for its therapy capabilities and some individual staff members who clearly connect with residents. The PT/OT teams receive commendations for skill, patience, and effective guidance that can translate into meaningful improvements for injuries or post-acute recovery. Admissions and front-desk interactions are frequently described as warm and professional, and several families note that certain aides and nurses are genuinely attentive, creating moments of quality care and comfort. Proximity to home and the ability to visit easily - sometimes daily - also matter deeply for families seeking reassurance through regular observation and involvement.
The flip side is equally forceful. Reputationally persistent concerns center on staffing consistency and communication, especially during nights and weekends. Multiple reviews recount delays in responding to medical needs, missed or belated notices about changes in condition, and difficulties reaching the right person when questions arise. Safety issues surface in some accounts, including bedsores and rooms not being kept up to standard, with families reporting confusion around emergency transfers and ambulance events. The facility's physical environment is described by some as outdated or worn, with complaints about cleanliness in certain cases and nonuniform experiences across departments. These are not minor quibbles; they touch on residents' dignity, timely care, and the prevention of avoidable harm.
How the positives balance against the negatives depends on what families prioritize. If recovery, therapy access, and close proximity to caregivers provide the strongest value, the center's robust PT/OT staffing and the potential for daily family oversight can offset a good portion of the drawbacks. Yet the downsides - occasional understaffing, variable tone among staff, and documented lapses in communication and safety - can erode confidence, especially for residents who require steady nursing attention and consistent daily monitoring. In practice, this community rewards families who are prepared to intervene, document, and escalate when needed, while it presents a meaningful risk for those who cannot sustain that level of involvement.
For families weighing a move, the decision hinges on risk tolerance and support needs. A clear action plan is essential: observe unannounced, speak with multiple disciplines (nurses, CNAs, therapists, social workers), and request transparent access to care plans, recent incident notes, and staffing rosters. Verify the facility's responsiveness to medical concerns, the speed of pain or anxiety management, and the quality of daily routines like hygiene and meals. Consider proximity to personal resources and the ability to visit without disruption. Finally, compare long-term costs, care levels, and alternative facilities with consistent safety records and cleaner environments to ensure the chosen option aligns with both the resident's medical needs and the family's capacity for ongoing oversight.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ronald Reagan Washington National (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Aging Solution - Waldorf in Waldorf, MD is an assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and fully furnished environment, allowing seniors to feel at home.
For dining options, residents can enjoy delicious meals in the on-site dining room, with special dietary restrictions taken into consideration. Housekeeping services are also provided to ensure a clean and tidy living space.
Outdoor space is available for residents to relax and enjoy the surrounding natural beauty, while Wi-Fi/high-speed internet and telephone services keep them connected with loved ones.
When it comes to care services, trained staff members are available to assist with various activities of daily living such as bathing, dressing, and transfers. The community also coordinates with health care providers to ensure residents receive any necessary medical attention.
Special dietary restrictions are catered for during meal preparation and service, providing residents with nutritious options tailored to their needs. Medication management is offered to ensure medications are taken as prescribed.
Transportation arrangements can be made for medical appointments, ensuring that residents have convenient access to necessary healthcare services. In terms of activities, the community offers a schedule of engaging daily activities for residents' enjoyment.
Additionally, the location of Aging Solution - Waldorf is convenient with several nearby amenities including cafes, parks, pharmacies, restaurants, places of worship, and hospitals. This ensures that essential services and recreational opportunities are easily accessible for residents.
Overall, Aging Solution - Waldorf provides a supportive and vibrant assisted living community where seniors can enjoy comfort, assistance when needed, engaging activities, and easy access to essential amenities in Waldorf, MD.
Aging Solution - Waldorf is located at 3978 Old Washington Road, Waldorf, MD 20602 in Charles County, Maryland
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