The W Assisted Living

Pros

• The staff members at Woodmore House Assisted Living are described as very friendly and professional, providing exceptional care to residents.
• Many families appreciate the community's commitment to engaging activities for residents, helping them stay active and involved.
• Residents enjoy good food and a clean environment, with many expressing their satisfaction with the overall living conditions.
• The director of the community is praised for being kind and knowledgeable about the needs of residents.
• Families feel relieved knowing that their loved ones are cared for by attentive staff who contribute positively to their well-being.
• Several visitors have recommended Woodmore House to others based on positive experiences during tours and interactions with staff.
• The facility offers various levels of care, making it suitable for families with different needs, including assisted living and memory care options.
• Residents appreciate the secure environment that allows them some freedom while ensuring their safety within the community.

Cons

• The uncle's belongings were treated with disrespect, as they were stuffed in a trash bag after his passing.
• Staff members exhibited ignorance and a lack of concern for the residents' well-being.
• There were claims that clients were not properly bathed and were instead just changed and put to bed.
• The facility was described as filthy and not clean enough, failing to meet proper hygiene standards.
• Residents’ conditions appear to be overlooked, leading to neglectful care instances.
• The staff was reported to be lazy and the facility short-staffed, impacting care quality negatively.
• The director did not provide requested information regarding a resident’s death despite multiple inquiries.
• The facility's layout was described as a maze, making navigation difficult for residents with visual impairments or dementia.
• A visitor expressed disappointment in finding out that the community primarily functioned as a medical adult daycare center rather than an assisted living environment.
• Several reviews mentioned dissatisfaction with inadequate staffing levels, which affected the overall quality of care provided to residents.

Review

The experiences shared by residents and their families at Woodmore House Assisted Living present a complex picture of the facility, highlighting both commendable aspects and significant concerns. On one hand, many reviewers express satisfaction with the care their loved ones receive. Families note that staff members are generally friendly and professional, cultivating a positive atmosphere for those in residence. Several testimonials laud the community for its engaging activities and interactive environment, which help keep residents active and socially engaged. Residents appreciate the variety of services offered—including three meals a day, medication management, and scheduled activities—pointing to a commitment from staff to maintain their overall well-being.

However, alongside these praises come serious criticisms regarding care standards and facility maintenance. A troubling narrative emerges detailing neglectful practices that suggest systemic issues within the establishment. One reviewer recounts grave personal experiences involving their uncle’s treatment prior to his passing; they describe instances where basic cleanliness was overlooked, belongings were mishandled or neglected entirely, and staff exhibiting disrespectful behavior toward family members. This account starkly contrasts with other reviews praising the staff's friendliness, indicating a potential inconsistency in service quality depending on individual circumstances.

Moreover, multiple complaints surfaced about staffing levels and management practices that may compromise resident welfare. Detractors claim that caregivers often seem overburdened or indifferent to residents' needs, emphasizing a lack of adequate support during critical times like bathing or ensuring timely meals. Such reports raise questions about how effectively the facility is managing its resources while also addressing the nuances of elder care—particularly for vulnerable populations such as those suffering from dementia or severe physical disabilities.

Another recurring theme among reviewers is concern about hygiene and environmental conditions within Woodmore House. Some visitors report finding areas within the facility unkempt or poorly maintained, particularly when compared to expectations set by promotional materials from management. For families seeking a safe and nurturing environment for aging loved ones, these revelations are alarming and contribute significantly to feelings of distrust towards the facility's operational integrity.

Despite these issues noted by some reviewers, others firmly recommend Woodmore House based on their positive encounters with dedicated staff members who prioritize resident comfort. They highlight notable efforts made by specific individuals within leadership positions who exhibit compassion for residents’ varied needs — acknowledging how critical proper guidance can be in creating supportive living environments tailored to seniors.

In conclusion, while Woodmore House Assisted Living has been commended for its engaging programs and generally helpful staff interactions when it comes to caring for elderly individuals capable of some self-sufficiency, it seems equally burdened by notable inconsistencies in service delivery that have left some residents’ families distraught over perceived lapses in care quality and operational attentiveness. Prospective families must weigh these contrasting perspectives carefully while considering whether this community meets their expectations for safety standards, respectfulness among employees toward residents—and ultimately what it means to ensure dignity during one’s later years in life.

This part of Upper Marlboro, Maryland offers a convenient and diverse range of amenities for seniors looking to live in the area. With multiple restaurants such as Fop 89, McDonald's, and Calvert Brewing Company within close proximity, there are plenty of dining options to choose from. Additionally, nearby parks like Watkins Regional Park and Mellwood Park provide opportunities for outdoor activities and relaxation. Residents will also find several pharmacies like CVS and Walgreens for their medical needs. For those who enjoy coffee, cafes such as Starbucks and Panera Bread are easily accessible. There are also various healthcare facilities including physicians' offices and hospitals in the vicinity. Transportation options are available with the New Carrollton Amtrak Station and several metro stations located nearby. Lastly, places of worship like Christian Community Presbyterian Church and St Elizabeth Ann Seton Church cater to spiritual needs within the community.

Restaurants

• Fop 89 (1.3 miles)
• McDonald's (2.6 miles)
• Six Flags America (2.9 miles)
• Calvert Brewing Company (2.9 miles)
• McDonald's (3.6 miles)
• Arby's (3.7 miles)
• Chick-Fil-A (3.8 miles)

Parks

• Watkins Regional Park (1.9 miles)
• Mellwood Park (4.1 miles)
• Allen Pond Park (5.3 miles)
• Marlton Community Park (6 miles)
• L'Enfant Square (10.4 miles)

Pharmacies

• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (4.1 miles)
• Kaiser Pharmacy (4.3 miles)
• CVS Pharmacy (4.8 miles)
• Wegmans (5.6 miles)

Cafes

• Starbucks (3.9 miles)
• Starbucks (5.3 miles)
• Starbucks (8.1 miles)
• Panera Bread (8.6 miles)
• Starbucks (8.7 miles)
• Vigilante Coffee (10.7 miles)

Physicians

• Weinstein Eye Associates (4.2 miles)
• Dr Jenkin's Office (4.6 miles)
• Childrens Pediatricians (4.7 miles)
• TLC Pediatrics (6.2 miles)
• Maryland Primary Care Physicians (6.5 miles)
• MyEyeDr (6.6 miles)
• Dr Vanessa Allen (6.9 miles)

Hospitals

• Bowie Health Center-Emergency Medical Care (6.1 miles)
• Riverside Medical District Heights (6.4 miles)
• MedStar Southern Maryland Hospital Center (9.6 miles)

Transportation

• New Carrollton Amtrak Station (7.7 miles)
• Benning Road Metro Station (8.8 miles)
• Stadium-Armory Metro Station (10.8 miles)
• Potomac Avenue Metro Station (11.2 miles)
• College Park - University of Maryland Metro Station (11.3 miles)

Places of Worship

• Christian Community Presbyterian Church (7.9 miles)
• St Elizabeth Ann Seton Church (11.2 miles)