The Skybridge at Town Center in Largo, MD

Pros

• The Sky Bridge community is described as beautiful, modern, and well-maintained with top-notch amenities.
• Staff are consistently praised for being friendly, professional, and attentive to residents.
• Tours are led by knowledgeable, welcoming guides who answer questions without pressure.
• Residents report a wide variety of daily activities, entertainment, and high-quality dining options.
• The facilities feel like a resort, with spacious floor plans, secure surroundings, and convenient amenities.
• Families feel reassured about move-in support and the smooth transition process.
• Key staff, such as Rochelle Clarke and Allyson Hill-Chappell, are repeatedly commended for exceptional service.

Cons

• The family was disappointed with their father's move-in, reporting no TV yet, no help with medications or bathing, and no response to requests for assistance.
• A reviewer criticized Margretta for unprofessional behavior on calls, describing the staff as unwelcoming due to rudeness.
• The price was noted as a drawback by several reviewers, described as pricey with concerns about annual rent increases.
• Some reviewers found the rooms to be small or compact, making it hard to fit personal belongings.
• The move-in process reportedly had roadblocks requiring family intervention and extra coordination.
• There were delays in essential services, such as cable installation and timely help with daily needs.

Review

Sky Bridge at Town Center in Largo, Maryland is best suited for active seniors who want a resort-like living experience with on-site care options and a strong sense of community. It excels for families seeking a smooth transition into a continuing care retirement community (CCRC) where independent living, assisted living, and memory care are planned under one roof. The environment, amenities, and security offer a compelling value proposition for those who can afford a premium lifestyle and who prize a wide array of on-site services. However, those needing unwavering, 24/7 direct hands-on care, or those with tighter budgets, should consider alternatives and benchmark other options that prioritize uninterrupted daily caregiving and lower total costs.

The Sky Bridge advantage is hard to miss. Five on-site dining venues, a gym, a spa, beauty and nail salons, a movie theater, a chapel, housekeeping, underground parking with a security gate, and a broad menu of trips and activities create a self-contained, resort-like atmosphere. The building is modern and well maintained, with spacious floor plans that frequently impress in tours - especially the two-bedroom layouts noted by visitors. The community consistently earns praise for its striking design, cleanliness, and the breadth of amenities, which can keep residents engaged without leaving the campus. On the sales and planning side, families encounter knowledgeable, personable staff who manage tours, move coordination, and the overall admissions process with genuine warmth - elements repeatedly highlighted as confidence-builders during transitions.

But there are clear caveats to weigh. Several reviews recount real frustrations: families dealing with a newly relocated loved one report promises of staff check-ins and coordinated support that don't always materialize quickly, particularly around medications, personal care, and routine assistance. The experience of cable installation delays and slow responses to urgent requests underscores the risk that even a top-tier campus can struggle with care coordination in the moment. A recurring tension is the balance between the luxury promise and the actual daily care continuum in the assisted living segment. A few notes about room size and construction timing also surface in family inquiries, reminding potential residents to align expectations with the specific apartment type and phase of development.

Those cons, however, do not negate the substantial strengths. The CCRCs model - independent living, assisted living, and memory care under one umbrella - helps mitigate risk for families afraid of upheaval if care needs rise. External health partners and a demonstrated track record of professional, attentive management surface repeatedly in reviews, reinforcing confidence that medical and supportive services can scale with demand. The staff's dedication, cited by families and partners alike, tends to offset occasional missteps with the daily reality of a large, active community. The campus culture - crowded with resident-led activities, ongoing events, and a steady flow of highly competent sales and move-in teams - creates a dynamic where residents feel cared for and engaged, even when a hiccup occurs.

To make a well-informed decision, prospective residents should verify a clear care plan and service contract before committing. Inspect the specific floor plan and confirm what is included in the monthly fee, including dining credits, housekeeping, utilities, transportation, and any tiered pricing for memory care versus assisted living. Ask for concrete timelines on any promised setup tasks (such as TV and cable), and request written assurances about response times for in-room help, medication assistance, and daily living tasks. Engage with the leadership team - Rochelle Clarke and Regina Hill-Chappell are repeatedly cited as effective, empathetic guides - and push for a detailed transition plan that covers both the move and the first 90 days. Also assess the dining experience and accessibility of the five restaurants, to ensure meals align with dietary needs and preferences.

In the end, Sky Bridge at Town Center stands out as a premier choice for families seeking a luxury, all-encompassing senior living campus with robust amenities, strong security, and confident staff leadership. It is ideal for those who anticipate staying in a high-end independent setting with the option to escalate care on-site as needed. Alternatives should be considered for families prioritizing ultra-predictable daily caregiving, lower costs, or a more intimate, less dense community where staff-to-resident ratios are consistently high and care delivery is less dependent on complex coordination. For families ready to invest in a vibrant, well-connected environment, a candid tour - guided by Rochelle Clarke, Regina Hill-Chappell, or Allyson Hill-Chappell - and a precise, written care agreement will reveal whether Sky Bridge can truly feel like a personal resort with reliable, scalable care.

This part of Largo, Maryland offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several restaurants nearby such as Calvert Brewing Company, IHOP, and various McDonald's locations, there are plenty of dining options to choose from. Additionally, Watkins Regional Park and Allen Pond Park provide opportunities for outdoor recreation and relaxation. For healthcare needs, there are several pharmacies and physician offices within a short distance, including CVS Pharmacy and Maryland Primary Care Physicians. Places of worship like Christian Community Presbyterian Church and St Elizabeth Ann Seton Church cater to the spiritual needs of residents. Transportation is easily accessible with the New Carrollton Amtrak Station for longer trips and metro stations like Benning Road Metro Station for convenient travel within the region. Overall, this area offers a well-rounded living environment with various amenities to support a comfortable senior lifestyle.

Restaurants

• Six Flags America (1.6 miles)
• Calvert Brewing Company (1.9 miles)
• McDonald's (1.9 miles)
• Fop 89 (2.5 miles)
• McDonald's (4 miles)
• IHOP (4.3 miles)
• McDonald's (4.4 miles)

Parks

• Watkins Regional Park (1.7 miles)
• Allen Pond Park (3.9 miles)
• Mellwood Park (5.6 miles)
• Marlton Community Park (7.3 miles)

Pharmacies

• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (4 miles)
• Kaiser Pharmacy (4.1 miles)
• CVS Pharmacy (4.4 miles)
• Wegmans (5.2 miles)

Physicians

• Dr Jenkin's Office (4.3 miles)
• TLC Pediatrics (4.8 miles)
• Maryland Primary Care Physicians (5 miles)
• MyEyeDr (5.2 miles)
• Weinstein Eye Associates (5.2 miles)
• Dr Vanessa Allen (5.8 miles)
• Childrens Pediatricians (6.1 miles)

Cafes

• Starbucks (4.6 miles)
• Starbucks (5 miles)
• Starbucks (7.6 miles)
• Starbucks (8.5 miles)
• Panera Bread (10 miles)
• Chesapeake Bay Roasting Company (10.1 miles)
• Vigilante Coffee (10.5 miles)

Hospitals

• Bowie Health Center-Emergency Medical Care (4.7 miles)
• Riverside Medical District Heights (7.3 miles)

Places of Worship

• Christian Community Presbyterian Church (6.5 miles)
• St Elizabeth Ann Seton Church (9.8 miles)

Transportation

• New Carrollton Amtrak Station (7.2 miles)
• Benning Road Metro Station (9.2 miles)
• College Park - University of Maryland Metro Station (10.9 miles)