The Manor at Victoria Park

Pros

• Residents at The Manor at Victoria Park appreciate the friendly and helpful staff, making their transition to the community smooth and comfortable.
• The community areas are consistently described as spotless and well-kept, contributing to a pleasant living environment for residents.
• Many residents enjoy the variety of activities available, fostering a sense of engagement and community among them.
• The location is praised for its beautiful setting, including scenic views of ponds with ducks and geese.
• Overall satisfaction is expressed by several residents who find that The Manor meets their needs better than other complexes they considered.
• Families feel reassured regarding the living conditions for their loved ones, indicating a sense of comfort with the establishment.

Cons

• The office staff lack people skills and appear to be bothered by questions from potential residents.
• The office is often closed during non-lunch hours, making it difficult for visitors to get assistance.
• Management seems to allow poor treatment of seniors within the community.
• There have been administrative errors regarding unit assignments that have not been adequately addressed.
• The community lacks public transportation access on weekends, which is essential for some residents.

Review

The Manor at Victoria Park has garnered mixed reviews from both prospective residents and current tenants, reflecting a spectrum of experiences that reveal both strengths and weaknesses in the community. A recurring theme emerges around the quality of management and staff interactions. One reviewer highlights serious concerns regarding the office staff's customer service skills, suggesting that potential residents felt dismissed or bothersome for simply asking questions. This initial impression is critical when considering a move to any senior community, particularly one where elderly individuals will be looking for supportive and caring environments.

Another reviewer echoed these sentiments, noting that their attempts to communicate with management were often thwarted by closed office hours during non-lunch periods. Despite multiple visits, they found it frustratingly difficult to engage with anyone in person. According to residents, this was not an isolated incident; rather, it appears to be an ongoing issue within the community. As a result of these poor impressions, one individual ultimately decided against moving their parents into The Manor at Victoria Park, emphasizing how essential good management is in ensuring seniors are treated well.

On a more positive note, some current residents have expressed satisfaction with life at The Manor at Victoria Park. One resident specifically appreciated the friendly atmosphere among neighbors and highlighted access to fitness facilities and various classes available on-site. These activities foster a sense of community engagement that many seniors seek in assisted living environments. Residents also pointed out serene features like picturesque views of ponds populated by ducks and geese?elements that contribute positively to the overall living experience.

Additionally, another tenant shared their positive transition into The Manor, underscoring the helpfulness of staff members during their move-in process and commending the cleanliness maintained throughout common areas. Such feedback illustrates that while there may be problems with management responsiveness for prospective residents or family members dealing with administrative issues, some staff members do provide essential support once new tenants are settled in.

That said, there seems to be room for improvement within facility operations as well. Reviewers noted challenges such as administrative errors affecting accommodation assignments?particularly concerning units ill-suited for specific needs?and construction updates indicating ongoing renovations like new tile installations. While some acknowledge that efforts are being made to enhance living conditions further, these operational issues indicate a need for consistent attention from management.

Lastly, despite its many appealing aspects?including cleanliness and security?the facility faces logistical challenges such as limited public transportation access on weekends which could hinder mobility for residents reliant on external services or wanting social outings off-site. Overall, while there is plenty of potential within The Manor at Victoria Park?enough that some families express contentment?the balance between effective management practices and resident satisfaction remains critically important in shaping future perceptions about this senior community.

Located in Temple Hills, Maryland, this area offers convenient access to a variety of amenities that cater to the needs of seniors. With multiple pharmacies such as CVS and Walgreens within a few miles, residents can easily fill prescriptions and access necessary medications. Nearby restaurants like Sardi's Pollo A La Brasa and Chick-Fil-A provide options for dining out or grabbing a quick bite to eat. For medical care, St Elizabeths Hospital and Riverside Medical District Heights are both within a short distance. Additionally, several parks offer opportunities for outdoor recreation and relaxation. Public transportation options are available with metro stations like Potomac Avenue and Benning Road nearby. Cafes including Starbucks and Panera Bread provide spaces for socializing or enjoying a cup of coffee. Places of worship such as St Peter's School on Capitol Hill offer spiritual support, while healthcare facilities like Childrens Pediatricians ensure quality medical services are easily accessible. This area provides a well-rounded community for seniors looking to live comfortably in Temple Hills.

Pharmacies

• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (3 miles)
• Shoppers Food & Pharmacy (3.2 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.8 miles)
• Shoppers Food & Pharmacy (3.9 miles)

Restaurants

• McDonald's (1.5 miles)
• Sardi's Pollo A La Brasa (1.6 miles)
• McDonald's (2 miles)
• Bojangles' Famous Chicken 'n Biscuits (2.2 miles)
• Chick-Fil-A (2.9 miles)
• McDonald's (3.2 miles)
• Hip Hop Fish & Chicken (3.6 miles)

Hospitals

• St Elizabeths Hospital (2.9 miles)
• Riverside Medical District Heights (3.5 miles)

Parks

• L'Enfant Square (3.8 miles)
• The Yards Park (4.6 miles)
• Waterfront Park (5.2 miles)
• Lincoln Park (5.2 miles)
• Southwest Duck Pond (5.6 miles)
• Stanton Park (5.7 miles)
• Gravelly Point Park (5.8 miles)

Transportation

• Potomac Avenue Metro Station (4.6 miles)
• Benning Road Metro Station (4.7 miles)
• Stadium-Armory Metro Station (4.9 miles)
• Eastern Market Metro Station (5.1 miles)
• Capitol South Metro Station (5.4 miles)
• Terminal A (5.5 miles)
• TSA PreCheck (5.5 miles)

Cafes

• Starbucks (4.6 miles)
• Philz Coffee (4.7 miles)
• Panera Bread (4.9 miles)
• Slipstream (5.1 miles)
• Wine & Butter Cafe & Market (5.3 miles)
• Mae's Market and Cafe (5.6 miles)
• Starbucks (5.8 miles)

Places of Worship

• St Peter's School on Capitol Hill (5.2 miles)
• St Joseph Catholic Church on Capitol Hill (5.8 miles)

Physicians

• Childrens Pediatricians (5.8 miles)
• American College of Obstetricians & Gynecologists (6.2 miles)