Lakeside Assisted Living At Mallard Landing
Save1109 S Schumaker Dr, Salisbury, MD 21804
For more information about senior living options: (844) 490-3973
Lakeside Assisted Living At Mallard Landing offers residents a range of living options, with costs reflecting the premium services and amenities provided. For a studio unit, the monthly fee is $5,010, which is slightly higher than the average costs in Worcester County at $4,787 and in Maryland at $4,656. A one-bedroom apartment comes at $5,435, significantly above Worcester County's average of $3,831 and Maryland's average of $3,904. For those seeking more space, the two-bedroom option is priced at $6,680; this also exceeds both local and state averages of $4,226 and $3,497 respectively. While Lakeside's rates are on the higher end compared to its county and state counterparts, they reflect a commitment to quality care and an enriching lifestyle for residents.
| Floor plans | Lakeside Assisted Living At Mallard Landing | Worcester County | Maryland |
|---|---|---|---|
| Studio | $5,010 | $4,787 | $4,656 |
| 1 Bedroom | $5,435 | $3,831 | $3,904 |
| 2 Bedrooms | $6,680 | $4,226 | $3,497 |
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The feedback about Lakeside at Mallard Landing and its surrounding memory care environment paints a picture of a place with real strengths and stubborn shortcomings, with stories that swing from hopeful pride to sharp frustration. On one hand, families describe a campus that is beautiful, clean, and thoughtfully laid out, with residents who seem to benefit from a calm, restaurant-like dining atmosphere and well-kept common areas. On the other hand, the same accounts repeatedly flag serious operational problems - staff turnover, miscommunications, safety concerns, and administration that sometimes feels out of touch with the day-to-day needs of residents and their families. Taken together, the reviews suggest a community that has the potential to provide strong, compassionate care but is held back by systemic issues that undermine reliability and consistency.
Several reviewers highlight staffing as the defining challenge. One person describes a facility with only one nurse on site, noting that the nurse tends to stay for just three to four months before quitting, which leaves a constant sense of turnover and disruption in care. The same accounts complain about the medication techs, who are described as rude and unpleasant, and about overall understaffing that leaves caregivers stretched thin. There are also concerns about safety and compliance, including an elevator inspection that has reportedly been expired for more than a year. In this context, families repeatedly say that the quality of daily care and the ability to maintain routine and safety can vary widely depending on which staff member is on duty that day, which adds to the uncertainty that families feel when entrusting their loved ones to the facility.
Amid these concerns, there are standout individuals who consistently receive praise. Taikerra, a certified nursing assistant, is singled out as "the best CNA hands down" for the tender, loving care she provides to residents. Families describe moments when Taikerra and other devoted staff members demonstrate genuine warmth and attentiveness, which can make a real difference for residents who need reassurance and personal connection. Another recurring positive thread centers on Vanessa and her team in memory care, who receive widespread appreciation for their care and supportive presence. Several reviews emphasize that, when the staff are engaged and well-coordinated, residents are loved, respected, and kept comfortable, which helps families feel a sense of peace even in difficult circumstances.
Administrative and billing issues also surface in several stories. One family explains that they repeatedly asked for bills to stop being sent to their address and clarified that they were not responsible for the charges, only to continue receiving bills. They describe taking steps to correct the address with the billing department, including conversations with a person named Lauren, who reportedly told them the issue would be resolved, yet the problem persisted. This frustration underscores a broader sense that communication between families and administrative staff can be inconsistent, contributing to anxiety around costs and paperwork at a facility that families are already navigating during a stressful time.
On the care and activity front, experiences vary widely. Some families note that Lakeside is a strong choice with a beautiful campus, friendly and knowledgeable staff, and a sense of reassurance that their loved ones are in a clean, safe environment. They recount experiences of tours, smooth transfers from other facilities, and staff who explain processes clearly and help with logistics, all of which bolster confidence in the community's ability to support meaningful activity and quality of life. Yet others point to a gap between the ideals the facility promotes - such as structured programs and "Shine" activities or a hoped-for division between different memory care needs - and what actually happens in practice. In some cases, routines and instructions that families want to be strictly followed are not consistently observed, leading to confusion for residents and the potential for disrupted continuity in care.
Food and dining experiences emerge as a mixed bag as well. Several reviews praise meals and note a dining atmosphere that feels "like a restaurant," with residents engaging in social dining and enjoying well-presented meals. Still, there are clear misgivings about meal quality on particular occasions, such as a Thanksgiving dinner described as disappointing, with turkey resembling processed or mystery meat, instant mashed potatoes, overcooked Brussels sprouts, and inadequate dessert service. These dining inconsistencies contribute to a sense that even when the facility is attractive and well-staffed, small but meaningful daily experiences - like a satisfying meal - can fall short, affecting overall resident satisfaction.
The safety and behavioral environment in memory care also figures prominently in some reviews. There are serious concerns about resident-to-resident interactions, including reports of residents being slapped by others, and a call for clearer separation within memory care units to manage hostile behaviors more effectively. Reviews urge the facility to improve life-alert systems and other safety measures, noting instances where a resident reportedly fell and could not be promptly assisted. These concerns are sobering reminders that the best-laid plans and care philosophies are only as good as their implementation and the staffing reality that supports them.
Finally, there is a broader context regarding reputation and trust. Some reviewers suggest that many of the more positive or negative recent reviews may be out of date or influenced by personnel posting favorable messages, a concern that grows in a facility that has seen changes in ownership and leadership. There is mention of a broader pattern of leadership turnover - an ED who has not endured, according to some accounts - and a belief that some owners focus more on revenue and optics than on steady, resident-centered care. Yet amid this skepticism, several families remain convinced that Lakeside at Mallard Landing can be an excellent home for their loved ones, especially when certain staff members show up consistently, when tours to the facility go well, and when families engage proactively with administrators.
In sum, Lakeside at Mallard Landing presents a complex portrait: a community with undeniable appeal in its setting, cleanliness, and certain staff members who genuinely brighten residents' days, juxtaposed with persistent operational challenges that affect consistency, safety, and communication. For families considering this facility, the stories suggest a careful, in-depth evaluation - visiting in person, meeting the team, observing daily routines, and asking pointed questions about staffing, safety protocols, activity programming, and billing practices. The facility clearly has the potential to deliver compassionate, attentive care, but realizing that potential appears to hinge on stabilizing the workforce, ensuring reliable safety and escort protocols, and fostering transparent, responsive communication between administrators, caregivers, residents, and families.
Lakeside Assisted Living At Mallard Landing in Salisbury, MD offers a comfortable and peaceful living environment for seniors who require assistance with daily activities. Our community provides various housing options, including 2-bedroom apartments and studio apartments, to cater to different needs and preferences.
We specialize in Memory Care, providing comprehensive support and specialized programs for individuals with Alzheimer's disease or other forms of dementia. Our caring staff is trained to provide personalized care that promotes independence and enhances quality of life.
At our community, residents can enjoy a wide range of amenities designed to enhance their lifestyle. We offer an array of activities on-site to keep residents engaged and entertained, including art classes, cooking classes, fitness programs, games, gardening club, live performances, religious services, and more. Our indoor common areas provide spaces for socializing and relaxation, while our outdoor common areas feature beautiful gardens where residents can take leisurely strolls or simply enjoy the fresh air.
Dining at Lakeside is a delightful experience. We serve delicious meals prepared by our talented chefs using fresh ingredients. Residents can savor international cuisine as well as special dining programs catering to specific dietary needs such as low/no sodium or vegetarian options. For added convenience, we also offer room service for those who prefer dining in the comfort of their own apartment.
Our community strives to ensure the well-being of our residents by providing essential care services. This includes diabetic care, high acuity care, hospice care, incontinence care, medication management, physical therapy, and walking wheelchair assistance. Additionally, we offer services such as housekeeping and laundry to lighten the workload for our residents.
Located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals; Lakeside Assisted Living At Mallard Landing offers convenience and accessibility for both residents and their families.
We understand the financial aspect of senior living can be overwhelming for some families. That's why we offer financing advice and VA Benefit Consultation, to assist families in navigating the financial aspects of care.
Above all, our community is a place where seniors can feel safe, comfortable, and cared for. With our dedicated staff, engaging activities, and exceptional amenities, Lakeside Assisted Living At Mallard Landing strives to create a warm and inviting home for our residents.
This part of Salisbury, Maryland offers a peaceful and convenient lifestyle for seniors. With several parks nearby such as Schumaker Pond and Ben's Red Swings Community Playground, residents can enjoy outdoor activities and nature walks. There are also various places of worship in the vicinity, catering to different spiritual needs. For dining options, there are eateries like Fratelli's Italian Restaurant and The Corner Grill within a short distance. Medical services are easily accessible with physicians' offices and pharmacies like Delmarva Pharmacy and Peninsula Orthopaedic Associates, P.A. nearby. In case of emergencies, hospitals like PRMC Out Patient Surgery and Peninsula Regional Health system are just a few miles away. Overall, this neighborhood provides a comfortable living environment with amenities that cater to the needs of seniors.
Lakeside Assisted Living At Mallard Landing offers residents a range of living options, with costs reflecting the premium services and amenities provided. For a studio unit, the monthly fee is $5,010, which is slightly higher than the average costs in Worcester County at $4,787 and in Maryland at $4,656. A one-bedroom apartment comes at $5,435, significantly above Worcester County's average of $3,831 and Maryland's average of $3,904. For those seeking more space, the two-bedroom option is priced at $6,680; this also exceeds both local and state averages of $4,226 and $3,497 respectively. While Lakeside's rates are on the higher end compared to its county and state counterparts, they reflect a commitment to quality care and an enriching lifestyle for residents.
Lakeside Assisted Living At Mallard Landing offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Lakeside Assisted Living At Mallard Landing is located at 1109 S Schumaker Dr, Salisbury, MD 21804 in Worcester County, Maryland
Lakeside Assisted Living at Mallard Landing offers a comprehensive approach to memory care, emphasizing both physical and emotional well-being. The 24-hour supervision ensures that residents are always safe and attended to, providing peace of mind for families. Assistance with activities of daily living--such as bathing, dressing, and transfers--supports residents in maintaining their dignity while promoting independence. Coordination with healthcare providers guarantees that medical needs are met promptly, while medication management and incontinence care address essential health requirements effectively. Nutritional needs are also prioritized through meal preparation and service tailored to dietary considerations. The mental wellness program fosters cognitive engagement, complemented by specialized memory care programming designed specifically for those with dementia or Alzheimer's disease. Additionally, transportation arrangements for medical appointments facilitate access to necessary healthcare services, and physical therapy assists in maintaining mobility and overall health, together creating an environment conducive to the highest quality of life for residents at every stage of cognitive decline.
Yes, Lakeside Assisted Living At Mallard Landing allows both dogs and cats.
Lakeside Assisted Living At Mallard Landing on seniors.fyi includes 62 photos including images showing interior, dining, landscaping, trees, building, decor, architecture, living room, and more.
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