Lakeside Assisted Living At Mallard Landing

Pros

• The staff at Lakeside at Mallard Landing is friendly, accommodating, and helpful, providing excellent personal attention to residents and their families.
• Residents enjoy a vibrant and active environment with a variety of activities that promote social interaction.
• The facility is well-maintained, clean, and offers nicely kept rooms and public spaces.
• Many visitors were impressed with the food quality and found the dining experience enjoyable.
• The community offers convenient amenities such as salons, libraries, and laundry facilities for residents' comfort.
• Families appreciated the ease of transitioning loved ones into the facility, highlighting supportive assistance during the move-in process.
• The facility's beautiful landscaping and inviting atmosphere contribute positively to residents' overall happiness.
• Residents expressed satisfaction with their living arrangements and the options available to personalize their space.
• Lakeside at Mallard Landing is conveniently located near parks and community resources that enhance resident engagement in outdoor activities.
• Visitors noted that many residents appeared happy during their tours, indicating a positive living environment within the community.

Cons

• The caregivers do not always follow clear instructions about routines, leading to confusion for residents.
• There is a shortage of staff, affecting the quality of care and attention given to residents.
• The food quality and balanced meals are not up to par according to some reviews.
• Outdated life alert systems have led to dangerous situations for residents, including falls where alerts did not work.
• Residents in memory care are exposed to aggressive behavior from others, with reports of physical altercations.
• Some staff members are described as rude and inexperienced, creating a less than pleasant environment for residents and families.
• The executive director offers only platitudes without providing tangible solutions to issues raised by families.
• Although most staff appear friendly, it seems there are persistent problems with adequate staffing and care consistency throughout the facility.

Review

Lakeside at Mallard Landing appears to be a multifaceted facility that has garnered a variety of opinions from families exploring assisted living and memory care options for their loved ones. While many reviews praise the friendliness and professionalism of the staff, as well as the pleasant environment, there are also concerns about consistency in caregiving, food quality, safety measures, and overall maintenance of the property.

One recurring theme in the feedback is the variable engagement levels of residents depending on staff presence. Some reviewers remarked on how activities promised by the facility might not occur regularly due to staffing issues. This inconsistency can impact residents’ experiences significantly. For example, while some caregivers excel at following specific routines intended to provide continuity for residents with memory challenges, others appear less attentive. This variation underscores a common issue in caregiving environments where certain employees are considered exemplary while others seem disengaged or overwhelmed by their responsibilities.

Food quality emerged as another critical point of contention among reviewers. Several comments criticized meal offerings as lacking balance and variety, raising concerns about nutritional standards for residents. Although one resident reported that their family member found the dining experience satisfactory compared to previous facilities, others expressed dissatisfaction over outdated life alert systems and safety protocols. Alarming incidents involving falls were noted; one reviewer described how an individual fell twice and lay unattended for an hour due to malfunctioning alerts. Such safety lapses raise significant questions regarding the supervision provided to vulnerable populations within these care settings.

The Memory Care section drew mixed responses as well, particularly concerning how different resident needs are addressed within shared spaces. Reviewers suggested a need for separation between more challenging behavioral cases and those who require peaceful environments—citing instances where residents had been physically harmed by others during interactions. Despite these troubling reports, many acknowledged that staff members genuinely try to manage complex dynamics but often find themselves stretched too thin amid high demands.

On a more positive note, several reviews highlighted exceptional experiences during tours of Lakeside at Mallard Landing. Families appreciated thorough explanations from staff and smooth transitions when moving loved ones into care. One family specifically commended their father's satisfaction with his new residence, pointing out improvements compared to previous places he had lived in terms of both camaraderie among residents and food quality—an indication that not all experiences were marred by complaints reflected elsewhere.

Moreover, visitors were frequently impressed by the community’s layout and amenities during tours—a spacious environment featuring attractive landscaping alongside essential services such as salons and laundry facilities aimed at enhancing day-to-day comfort for residents. Some reviews emphasized how beautiful public areas contributed positively to impressions formed during visits; however, price remained a concern since several potential patrons deemed Lakeside expensive compared to alternatives without offering convincing justifications for higher costs.

In summary, while Lakeside at Mallard Landing presents itself as an inviting option filled with promise through both its physical accommodations and some commendable staff members who make efforts daily towards resident happiness, it must address significant gaps regarding caregiver consistency and fundamental safety protocols amidst prevailing challenges in operations management. The collective sentiments reflect a nuanced picture encapsulating gratitude paired with notable apprehensions—a reminder that finding optimal care necessitates consideration beyond mere aesthetics into genuinely effective practices that ensure every resident’s wellbeing is prioritized consistently across their stay.

This part of Salisbury, Maryland offers a peaceful and convenient lifestyle for seniors. With several parks nearby such as Schumaker Pond and Ben's Red Swings Community Playground, residents can enjoy outdoor activities and nature walks. There are also various places of worship in the vicinity, catering to different spiritual needs. For dining options, there are eateries like Fratelli's Italian Restaurant and The Corner Grill within a short distance. Medical services are easily accessible with physicians' offices and pharmacies like Delmarva Pharmacy and Peninsula Orthopaedic Associates, P.A. nearby. In case of emergencies, hospitals like PRMC Out Patient Surgery and Peninsula Regional Health system are just a few miles away. Overall, this neighborhood provides a comfortable living environment with amenities that cater to the needs of seniors.

Parks

• Schumaker Pond (0.4 miles)
• Ben's Red Swings Community Playground (1.7 miles)

Places of Worship

• Allen Memorial Baptist Church (0.7 miles)
• Woodside Chapel (1.1 miles)
• Church of God of Prophecy (1.4 miles)
• Wicomico River Friends Meeting (1.5 miles)
• Oak Ridge Baptist Church (1.7 miles)
• Tighman Ashely (1.7 miles)
• Pathway To Life Church (1.8 miles)

Restaurants

• Fratelli's Italian Restaurant (1 miles)
• The Corner Grill (1.1 miles)
• Taco Bell (1.6 miles)
• KFC (1.6 miles)
• McDonald's (1.7 miles)
• Back Street Grill (1.9 miles)
• Subway (1.9 miles)

Physicians

• MD Access Programs Info & Asst (1.2 miles)
• Delmarva Pharmacy (1.4 miles)
• Moinuddin Irfan A Three Lower Counties Adult Medicine (1.4 miles)
• Kaddourah, Osama Tidalhealth Gastroenterology Salisbury (1.4 miles)
• Peninsula Orthopaedic Associates, P.A. (1.5 miles)
• Fauzi Raif Khalil (1.5 miles)
• Dr Zweig's Office (1.6 miles)

Pharmacies

• Karemore Pharmacy (1.2 miles)
• Rite Aid (1.5 miles)
• Walgreens (1.9 miles)
• Rite Aid (2.2 miles)
• Eastern Shore Pharmacy (2.2 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.2 miles)

Hospitals

• Salisbury Nursing Home (1.9 miles)
• PRMC Out Patient Surgery (2.3 miles)
• Peninsula Regional Health system (2.3 miles)

Cafes

• Rise Up Coffee (1.9 miles)
• Cool Beans Cafe (2.5 miles)
• Main Roots Coffee (2.6 miles)

Transportation

• Bay Land Aviation Office (2.3 miles)
• Salisbury Regional Airport (SBY) (2.4 miles)