National Lutheran Home & Village at Rockville

Pros

• The National Lutheran Home is a large facility with approximately three hundred rooms, offering excellent food and a spacious cafeteria open to both residents and visitors.
• The independent living community provides true independence with flexible pricing options, allowing residents to choose only the services they need without excessive fees.
• The administrative staff are described as engaged, enthusiastic, and respectful, providing accommodating support for residents' needs.
• Residents appreciate the vibrant community atmosphere with clubs, activities, and events that foster good relationships among the residents.
• Recent renovations and updates to facilities demonstrate a commitment to improving living spaces while maintaining an established neighborhood feel.

Cons

• Nurses are often seen using their cell phones while patients repeatedly request assistance with no response.
• Nursing staff appear uninformed about patient statuses and medications.
• Doctors fail to communicate with family members regarding patient updates, despite multiple requests.
• The facility is described as dirty, with filthy rooms and disgusting bedspreads.
• There seems to be a lack of accountability among the staff, leading to concerns about patient safety.
• Many elderly patients cannot advocate for themselves, which exacerbates the situation.
• A patient expressed frustration so deeply that they considered checking out before achieving recovery.
• Positive reviews may be biased, with suspicions that they come from facility employees or affiliates rather than genuine residents or families.

Review

The reviews regarding care facilities reveal a stark contrast in experiences, highlighting both serious concerns about patient safety and satisfaction in living arrangements. One facility is under heavy scrutiny due to severe neglect and poor treatment of patients. Family members report alarming instances of nurses being inattentive, preoccupied with their cell phones while patients call for assistance without receiving timely responses. This negligence raises significant concerns about patient safety and the quality of care provided. Moreover, when families inquire about their loved ones' conditions or medications, they are often met with vague or uninformed answers from nursing staff.

Further compounding the worries are claims that doctors fail to communicate effectively with family members, leaving them in the dark regarding their loved one's health status. Patients have expressed frustrations about unclean environments as well; reports of filthy rooms and disgusting bed linens create an image of a facility lacking proper hygiene standards. The reviewer's disgust is palpable as they recount witnessing staff laughing at the nursing station instead of attending to pressing patient needs. These issues contribute to a situation where elderly patients, often unable to advocate for themselves, find themselves at risk due to inadequate oversight and accountability within the facility.

In contrast, several reviews highlight positive experiences in independent living communities, such as the National Lutheran Home. Family members describe this facility as vast and inviting, featuring approximately three hundred rooms along with excellent meal options likened to gourmet dining. Visitors can even enjoy cafeteria-style meals alongside residents—a refreshing approach that fosters community engagement and accessibility. Individuals who have had loved ones reside there for extended periods note that both rehabilitation services and long-term care were commendable.

One reviewer enthusiastically shares their experience moving a family member into independent living over a year ago, commending the engaged administrative staff who provide respectful and accommodating service throughout various challenges faced during the transition. They found unparalleled value in pricing compared to other facilities—offering true independence without burdensome monthly fees often associated with added amenities not utilized by residents.

Furthermore, this particular community appears dedicated to modernization efforts; older buildings are undergoing renovations aimed at enhancing comfort while maintaining a homely feel rather than resembling an institution. Residents enjoy vibrant landscaping that fosters an inviting environment rich in activities—ensuring they remain socially connected through clubs and events tailored for all interests.

A resident’s child summarizes their experience straightforwardly by listing noteworthy features: on-site healthcare providers such as a general practitioner office and hairdresser services add convenience for residents seeking holistic support within their community framework. While not every aspect may be described as "gourmet," meals are nutritious and varied enough to satisfy diverse dietary requirements—all at reasonable costs further solidifying its appeal against other pricier alternatives.

Despite disparate experiences across various facilities—with some embroiled in accusations of neglect while others shine through excellence—the collective voices illustrate crucial considerations for families seeking suitable care options for elder relatives or loved ones facing mobility restrictions or health challenges. It highlights comforts sought after by both caregivers looking out for vulnerable individuals nestled within larger institutions while simultaneously spotlighting systemic flaws that require immediate attention if safety cannot be guaranteed amid daily routines amongst caregivers responsible for ensuring wellbeing amidst these vulnerable populations.

Pharmacies

• Safeway Pharmacy (1.4 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.2 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.3 miles)

Parks

• Falls Road Park (1.4 miles)
• Aberdeen Park (3.7 miles)
• Bohrer Park (3.8 miles)
• Rock Creek Regional Park (4.5 miles)
• Winding Creek Local Park (5.9 miles)
• Great Falls Park (6.5 miles)
• Georgian Forest Park & Tennis Courts (7.4 miles)

Cafes

• Starbucks (1.4 miles)
• Silver Diner (2.6 miles)
• Starbucks (2.7 miles)
• Starbucks (4.8 miles)
• Starbucks (5.6 miles)
• Starbucks (5.8 miles)
• Tatte Bakery & Cafe (8.6 miles)

Hospitals

• Adventist HealthCare Shady Grove Medical Center (1.4 miles)
• Holy Cross Germantown Hospital (7.6 miles)

Physicians

• The Centers For Advanced Orthopaedics (1.6 miles)
• Occupational Health Consultants (1.7 miles)
• Potomac Pediatrics (2 miles)
• Potomac Valley Pediatrics (3.7 miles)
• Family Allergy & Asthma Care (4.6 miles)
• Tibor E Frekko (4.6 miles)
• Kane Howard MD (5.1 miles)

Restaurants

• Founding Farmers (2.4 miles)
• Sichuan Pavilion (2.5 miles)
• Cava (2.5 miles)
• Guapo S Gaithersburg (2.6 miles)
• First Watch (2.7 miles)
• Yard House (2.7 miles)
• Uncle Julio's (2.8 miles)

Theaters

• AMC DINE-IN Rio Cinemas 18 (2.6 miles)
• AMC Montgomery 16 (4.5 miles)

Transportation

• Rockville Metro Station (2.7 miles)
• Shady Grove Metro Station (3.3 miles)
• Hertz Rent A Car (3.5 miles)
• Twinbrook Metro Station (4.2 miles)
• Nextcar Gaithersburg South (5.6 miles)
• Grosvenor-Strathmore Metro Station (6 miles)
• Medical Center Metro Station (7.6 miles)

Places of Worship

• Rockville Evangelical Mission (3.7 miles)
• Church of the Redeemer (7.2 miles)