Information last verified:
9701 Veirs Dr, Rockville, MD 20850
For more information about senior living options: (844) 490-3973
National Lutheran Home & Village at Rockville offers private rooms at a competitive monthly rate of $5,000, which places it slightly below the average cost in Montgomery County at $5,009. However, it is notably higher than the state average for Maryland, which stands at $4,112. These figures reflect the facility's commitment to providing quality care and amenities that may justify the premium pricing compared to local and state averages. As families consider their options for senior living, it's important to weigh not just the costs but also the value of services and community environment that National Lutheran Home & Village provides.
| Floor plans | National Lutheran Home & Village at Rockville | Montgomery County | Maryland |
|---|---|---|---|
| Private | $5,000 | $5,009 | $4,112 |
The staff provides great care and a proactive attitude, always anticipating residents' needs. The facility is wonderful, with lovely people and great care, and the admission staff are very helpful. The rehabilitation program is excellent; nurses go out of their way to assist; it is highly recommended. OT and PT are great, contributing to a positive rehabilitation experience. The facilities are beautiful, and the staff are kind and patient. The setting for rehab is comfortable; meals are delightful; nursing staff are superb; housekeeping is meticulous. The independent living community is beloved by residents; admin staff are engaged and respectful; it offers true independence at a great value. The dementia unit is bright and cheerful; the nurses are kind; residents love it; the food is good; there are engaging activities. The aftercare facility provides exceptional therapy and care; staff are friendly and know residents by name.
They waited at the reception for over 20 minutes, were ignored, and heard a staffer say leaving is “always an option,” so they left and would not recommend the place. They experienced problems with getting medications on time and with puréed foods, though these issues were later fixed. A friend’s mother was misled by a sales person about a villa, forced to move, and faced leaks and unmet promises; many residents complained, suggesting legal review. The staff were described as unprofessional and lazy, with no accountability and delayed reporting; rehab was rated the worst. The service was a mixed bag with slow response times and a low nurse-to-patient ratio, making timely help feel unreliable. There were multiple accounts of neglect and safety concerns, including long delays for call lights and PRN medications, and doctors not following up. The facility was criticized as money-driven, with doubled independent-living rents and a very high CEO salary.This community is best suited for families seeking robust rehabilitation and memory-care support within a large, amenity-rich campus. The Village at Rockville functions as a true three-in-one environment: independent living, skilled nursing rehabilitation, and memory care, all on one sprawling campus in Rockville, Maryland. When recovery and daily structure are priorities, especially after a hospital stay or for a loved one who benefits from consistent therapeutic oversight, this setting can deliver meaningful gains. The rehab and memory-care components are repeatedly praised for their clinical attention, and the on-site physicians, therapists, and support staff often collaborate in a way that supports meaningful progress and a smoother transition back to daily life. For families who want proximity to a familiar community with multiple levels of care, this is a credible, practical option.
That said, there are clear signals that some readers will want to consider alternatives. The reviews reveal a striking split between top-tier clinical teams and front-line experiences that can fall short in responsiveness and consistency. Prospective residents who hinge on punctual medication delivery, rapid call-light responses, and uniformly attentive bedside care should proceed with caution. Management and sales experiences are also a recurring concern: aggressive or misleading marketing, questions about contract specifics, and reports of misrepresented unit features have left families wary. If the priority is a transparent, consistently reliable daily experience across all shifts, or if resident safety and administrative accountability are non-negotiable, exploring other options may be wise.
The strongest defensible case for Village of Rockville rests on the proven efficacy and dedication of its rehab and memory-care teams. Therapists and nursing professionals frequently receive high marks for competence, encouragement, and persistence in pushing residents toward, often substantial, improvements. The rehabilitative work is described as collaborative and goal-driven, with patients leaving stronger and more independent than upon arrival. In memory care, families note that the staff combines medical oversight with compassionate, steady engagement, creating an atmosphere that feels safer and more personalized than many peers. The physical plant and daily routines, the well-kept grounds, orderly dining experiences, and thoughtful activity calendars, further reinforce the sense that the campus can sustain a dignified, supportive living experience during recovery and beyond.
Yet the cons in the reviews cannot be dismissed. Repeated episodes of delayed medications, inconsistent response times to call bells, and perceptions of uneven nursing attention point to a core risk: a critical dependence on staffing levels and coverage that may vary by shift. Instances of reported lapses in care, from overlooked symptoms to administrative missteps, sow doubt about the facility’s reliability in urgent moments. Several families also describe disquieting encounters with billing practices and sales promises that did not hold under scrutiny, along with concerns about communication gaps between the campus, residents, and families. For a family weighing risk against reward, these cautions matter, especially when a loved one’s health status can swing quickly.
To navigate these realities, approach the decision with concrete evaluation steps. Schedule separate tours during different shifts to observe how bedside care is actually delivered, not just what is promised in print or during a sales visit. Request to speak directly with the rehab director and the head of nursing to understand staffing ratios, continuity of therapy assignments, and the process for PRN and scheduled medications. Review a current care plan for a resident with similar needs, and ask to see any recent incident reports or dashboards that reflect safety and responsiveness. Finally, speak with multiple families and current residents about daily life, especially dining quality, housekeeping consistency, and access to activities, to gauge whether the everyday experience aligns with the clinical strengths highlighted in favorable reviews.
In the end, Village at Rockville presents a pragmatic, sometimes compelling option for families prioritizing rehab outcomes and specialized memory care within a large, integrated campus. When the focus is on meaningful physical recovery, strong therapy engagement, and a dignified living environment, the positives can be substantial and persuasive. However, the decision cannot ignore the pattern of inconsistency in bedside care and the digestive tension surrounding administrative practices. For families with zero tolerance for delayed meds, slow call-bell responses, or opaque billing history, alternatives that emphasize uniform staffing discipline and transparent operations should be pursued. For others who value proven rehab gains and a comprehensive care continuum, with the caveat of proceeding with diligence, the Village at Rockville remains a credible, ultimately practical choice.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Washington Dulles International (17 miles away) Ronald Reagan Washington National (18 miles away)
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.The National Lutheran Home & Village at Rockville in Rockville, MD is an assisted living community that offers a range of amenities and services to its residents. The community provides numerous activities on-site, allowing residents to engage in social and recreational opportunities without having to leave the premises. In addition, there is a beautician on-site for the convenience of the residents.
For those who wish to participate in religious services, both on-site and off-site options are available. The indoor common areas provide comfortable spaces for residents to gather and socialize, while the outdoor common areas offer opportunities for enjoying fresh air and nature.
Respite or short-term stays are offered for those who may require temporary care or assistance. The community also caters to residents with high acuity care needs and provides specialized care for individuals with incontinence issues.
In terms of dining options, vegetarian meals are available to cater to different dietary preferences. Nearby, there are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals within close proximity for the convenience of the residents.
The National Lutheran Home & Village at Rockville aims to provide a comfortable and enriching living environment for its residents by offering a variety of amenities and services tailored to their needs.
National Lutheran Home & Village at Rockville offers private rooms at a competitive monthly rate of $5,000, which places it slightly below the average cost in Montgomery County at $5,009. However, it is notably higher than the state average for Maryland, which stands at $4,112. These figures reflect the facility's commitment to providing quality care and amenities that may justify the premium pricing compared to local and state averages. As families consider their options for senior living, it's important to weigh not just the costs but also the value of services and community environment that National Lutheran Home & Village provides.
National Lutheran Home & Village at Rockville is located at 9701 Veirs Dr, Rockville, MD 20850 in Montgomery County, Maryland
Yes, National Lutheran Home & Village at Rockville allows both dogs and cats.
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