11974 Edgehill Terrace Rd, Princess Anne, MD 21853
For more information about senior living options: (844) 490-3973
The staff at Manokin Manor has been described as nice and helpful during the initial moving-in process, guiding families through financial procedures. The facility offers dedicated areas for residents to socialize, including a cafeteria and gathering area that encourages community interaction. Renovations have been made to the assisted living units, which enhance the overall appearance of the facility. There are activities organized for residents, providing them with opportunities for engagement and entertainment. The improvements in the building indicate that management is committed to making positive changes for resident care and comfort.
The family is extremely disappointed with the facility's lack of communication and support during a difficult time, particularly regarding the refund owed after the mother's death. The staff at Manokin Manor is described as awful, inattentive, and unfriendly, lacking compassion towards residents. A specific incident highlighted rude and sarcastic behavior from an employee who refused to return items and did not identify herself when requested. Despite renovations, the overall quality of care has reportedly worsened over the years, leading to feelings of dissatisfaction among families. There are concerns about inadequate staffing and attention given to residents' needs, making it feel unsafe for even pets in their care.Experiences with Manokin Manor: A Mixed Bag of Care and Service
Manokin Manor has emerged as a topic of significant discussion amongst families navigating the sensitive waters of assisted living. While some experiences underline the kindness and attentiveness found within its walls, others paint a starkly contrasting picture filled with disappointment and concern regarding the facility's treatment of residents and their families. Many families have felt compelled to express their grievances, specifically highlighting interactions with staff members and the overall standard of care.
One family's ordeal began when they placed their mother in Manokin Manor. They raised serious issues about her experience, noting that she frequently wore the same stained clothes during visits just days apart. The apparent negligence was exacerbated by her difficulty eating due to ill-fitting dentures, which limited her food options. This family also pointed out communication failures during family care calls, where crucial details about their mother's condition were withheld. Tragically, after losing their mother in March 2023, they found themselves grappling not only with grief but also with financial concerns. Despite repeated attempts via email and phone calls for a promised refund from the financial department head—who subsequently ceased all communication—the family felt deeply disrespected during an already challenging time.
Another individual shared their recent experiences at Manokin Manor while dropping off medication for a relative residing there. Disappointment surfaced once more as they discovered that staff had failed to deliver the medicine to the intended recipient. Upon raising this issue with a person from the Beckford area, they encountered rudeness and sarcasm instead of support; claims that dropping off such items was against policy were made without explanation or prior notice during drop-off. The interaction only deteriorated further when requests for identification from the staff member were met with resistance, culminating in an abrupt hang-up. Following this experience, frustration was palpable as alarms sounded in the background during subsequent attempts to gather clarity on this troubling scenario.
While it is evident that some families have enjoyed positive interactions through proper guidance around finances or improvements in living conditions over time at Manokin Manor, others remain dissatisfied with basic standards of care provided to residents. One review recounted how renovations had improved parts of the assisted living units aesthetically but emphasized ongoing staffing struggles leading to inattentiveness among caregivers—a concerning factor when entrusting loved ones' well-being into their hands.
The sentiments surrounding staffing levels reflect broader challenges faced by many facilities today; inadequate staffing can directly impact quality care for residents who often require attentive support due to complex needs like dementia or physical disabilities. It seemed that those working at Manokin Manor varied significantly in professionalism and empathy toward residents—many families expressed anger over inconsistent treatment from staff members who appeared either overwhelmed or indifferent.
Fortunately, not every review paints such a grim picture—some individuals noted positive changes occurring since their loved ones’ admission into Manokin Manor. One reviewer mentioned that despite early disappointments linked to diminished satisfaction levels upon arrival, notable advancements occurred over time including better management practices and organizational upgrades aimed at improving life quality for residents like disabled veterans using VA benefits.
As renovation efforts continue alongside attempts to cultivate more compassionate staff relations therein lies hope for prospective residents’ families desperate for peace concerning their loved ones’ care environments amidst prevailing uncertainties—as ongoing concerns will require sustained attention towards fostering transparent communication channels while promoting effective resident outreach moving forward! With mixed reviews revealing various aspects influencing daily life within these types of communities ultimately highlight why informed decisions must be made before selecting an assisted living option suitable enough—one that honors dignity—even amid challenges ahead!
Activities on-site
Devotional services off-site
Indoor common areas
Ambulatory care
Diabetic care
Meals provided Activities on-site Devotional activities offsiteManokin Manor is an assisted living community located in the charming town of Princess Anne, MD. Our community offers a warm and welcoming environment for seniors looking for personalized care and support.
At Manokin Manor, we understand the importance of providing a variety of amenities and services to enhance our residents' quality of life. Our residents have access to devotional services off-site, allowing them to maintain their spiritual connections and practices. Additionally, our indoor common areas provide opportunities for socialization, relaxation, and engaging activities.
We prioritize the health and well-being of our residents by offering specialized diabetic care. Our compassionate caregivers are trained to ensure that individuals with diabetes receive the necessary assistance in managing their condition.
Engagement is a key aspect of life at Manokin Manor. We offer devotional activities offsite to cater to our resident's spiritual needs while fostering a sense of belonging and purpose. These activities provide spaces for reflection, connection, and personal growth.
Our location also provides convenient access to various amenities in the surrounding area. There are two parks nearby for those who enjoy nature walks or outdoor recreational activities. Additionally, there are two pharmacies and physicians in close proximity, ensuring easy access to medical services. For dining options, three restaurants are just a short distance away, offering a variety of cuisines to suit all preferences. Furthermore, our community is situated near five places of worship, enabling residents to continue practicing their faith conveniently. Lastly, should any medical emergencies arise, there are two hospitals nearby where residents can receive prompt medical attention.
At Manokin Manor, we strive to create an environment that promotes comfort, independence, and fulfillment for our residents while providing the necessary care and support they may require.
Manokin Manor is located at 11974 Edgehill Terrace Rd, Princess Anne, MD 21853 in Somerset County, Maryland
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