11974 Edgehill Terrace Rd, Princess Anne, MD 21853
For more information about senior living options: (844) 490-3973
The staff have been nice and have guided the family through the financial process. The facility features a dedicated dementia ward for residents. The cafeteria and gathering area give residents a place to sit and socialize. Some of the renovations to the assisted living units look nice. The building has improved over time and offers activities for residents. The facility is undergoing renovations and is actively being improved.
The mother's clothes were often the same on visiting days, with food stains. They could not keep up with her dentures, which limited the foods she could eat. They did not share all the details of her current condition during family care calls. The family is owed a refund by the facility, and they have not received it. The lead of the financial department stopped answering calls and emails about the refund. This behavior toward a grieving family is deplorable. The Beckford area staff member was extremely rude, sarcastic and accusatory, and did not communicate policy clearly. The staff at Manokin Manor is inattentive and not friendly.Manokin Manor is best suited for veterans who qualify for VA support and families seeking a budget-conscious option that can still deliver dementia-focused care and social programming, even if the facility is not yet fully modern. The community's VA coverage potential is a practical upside for eligible residents, and its on-site dementia ward plus opportunities to socialize in a cafeteria and gathering area can be meaningful for daily routines. This is a fit for households willing to manage a building in transition - where improvements are underway but aren't fully realized yet - and who are comfortable with shared living arrangements rather than private apartments.
What works well here is the feel of a small, community-oriented environment, with some staff members genuinely guiding families through the financial process and helping with the move. The presence of a dedicated dementia ward and structured social spaces gives residents a sense of purpose and routine that can be crucial for memory-care needs. The building has seen renovations, and there is a clear emphasis on creating more usable spaces for residents to mingle and participate in activities. For a family with a veteran on a fixed budget, these elements can translate into steadier care without the higher costs of pricier, private-room facilities.
The most troubling issues cluster around staffing and communication. Several reviewers describe inattentive and, at times, unfriendly staff, with inconsistent attention that raises concerns about day-to-day care. The experience of mishandled medications - someone dropping off a medicine and never having it delivered - highlights gaps in operational reliability. Family communication is another recurring problem; care updates were not consistently shared, and administrative responsiveness could be startlingly uneven, including a prolonged delay in resolving a refund that a grieving family was owed. The physical plant carries its own cautions, such as past roof leaks and aging infrastructure, and the room configuration reinforces limitations: many residents share a two-bed room with curtains, and a single bathroom serves four residents. These realities translate into a care environment that can feel unsettled or inconsistent.
These pros and cons interact in a way that will matter heavily to different families. For those prioritizing affordability and dementia-focused activities, the VA-capable component and social amenities can still make Manokin Manor a reasonable option, especially if renovations continue to progress and staff stability improves. However, the persistent gaps in reliable communication, med-management incidents, and a culture that can appear cold or understaffed undermine the level of daily assurance a family typically needs. The positive shifts - improved building condition, ongoing renovations, and occasional staff helpfulness - do not fully offset the underlying risk of inconsistent care and administrative opacity.
Families who require consistent, proactive communication, private accommodations, or highly dependable daily care should definitely consider alternatives. Look for communities with stable, long-tenured staff, transparent medication administration policies, and clearly defined processes for family updates and billing, including refunds. It is reasonable to expect a facility to honor refund commitments promptly and to have a single point of contact for financial questions, especially during sensitive times. Private rooms and bathrooms, more robust on-site amenities, and a proven track record of handling complex medical needs without service interruptions should weigh heavily in the decision.
For planning purposes, approach Manokin Manor with a targeted checklist: arrange a visit and insist on meeting a supervisor or the administrator to discuss daily staffing levels and shift patterns; request current floor plans showing room configurations (including whether a resident can upgrade to a private room) and the exact bathroom arrangements; ask for a detailed, written policy on medication handling, delivery timelines, and incident reporting; confirm the status of VA eligibility and any required documentation; and obtain a concrete timeline for ongoing renovations and a proof-of-service improvement plan. If these criteria raise red flags, or if the family cannot tolerate occasional lapses in communication or the reality of shared rooms, exploring alternatives in the area is prudent. In the end, the right choice aligns affordability with dependable, compassionate, and transparent care - and that balance may point toward other communities unless Manokin Manor can demonstrate a sustained, verifiable trajectory of reliability and warmth.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Manokin Manor is an assisted living community located in the charming town of Princess Anne, MD. Our community offers a warm and welcoming environment for seniors looking for personalized care and support.
At Manokin Manor, we understand the importance of providing a variety of amenities and services to enhance our residents' quality of life. Our residents have access to devotional services off-site, allowing them to maintain their spiritual connections and practices. Additionally, our indoor common areas provide opportunities for socialization, relaxation, and engaging activities.
We prioritize the health and well-being of our residents by offering specialized diabetic care. Our compassionate caregivers are trained to ensure that individuals with diabetes receive the necessary assistance in managing their condition.
Engagement is a key aspect of life at Manokin Manor. We offer devotional activities offsite to cater to our resident's spiritual needs while fostering a sense of belonging and purpose. These activities provide spaces for reflection, connection, and personal growth.
Our location also provides convenient access to various amenities in the surrounding area. There are two parks nearby for those who enjoy nature walks or outdoor recreational activities. Additionally, there are two pharmacies and physicians in close proximity, ensuring easy access to medical services. For dining options, three restaurants are just a short distance away, offering a variety of cuisines to suit all preferences. Furthermore, our community is situated near five places of worship, enabling residents to continue practicing their faith conveniently. Lastly, should any medical emergencies arise, there are two hospitals nearby where residents can receive prompt medical attention.
At Manokin Manor, we strive to create an environment that promotes comfort, independence, and fulfillment for our residents while providing the necessary care and support they may require.
Manokin Manor is located at 11974 Edgehill Terrace Rd, Princess Anne, MD 21853 in Somerset County, Maryland
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