Elderly World

Pros

• Families are very pleased with the care Arbor Terrace provides.
• The staff are genuinely caring toward residents.
• The facility is clean, inviting, and feels like a true community.
• The Engagement Team is awesome.
• Residents enjoy a wide range of activities and events.
• Memory care neighborhoods are clean, engaging, and full of happy residents.
• The staff across departments are professional, responsive, and friendly.
• Tours highlight beautiful, spacious apartments with safety features.
• The staff make residents feel like family.
• Arbor Terrace stands for above and beyond, respect, and excellent service.

Cons

• They constantly have to reach out about issues.

Review

Arbor Terrace Senior Living emerges in these reflections as a place that many families feel confident about when seeking care for a loved one. Across several locations and programs, reviewers consistently point to a culture of warmth, genuine care, and active engagement. Residents are described as being cared for not only physically but emotionally, with staff who treat them like family and work to build meaningful connections. The message that runs through these testimonials is that Arbor Terrace is more than a place to live; it's a community where staff members know residents well, remember important details about their lives, and strive to keep them safe, happy, and involved.

Tour experiences and initial impressions are a common thread. Prospective families frequently report a welcoming atmosphere, thorough questions to understand a parent's needs, and a sense that the team will tailor support to individual circumstances. In several notes, the staff are praised for asking thoughtful questions, listening carefully, and presenting an honest picture of what life at Arbor Terrace could look like for their loved ones. This initial hospitality often translates into long-term trust, with families continuing to describe the staff as friendly, professional, and responsive to changing needs.

Engagement and programming stand out as especially strong from the reviews. Residents are described as thriving in a wide range of activities - daily programs, special events, and even religious or cultural outings. One reviewer highlights attending a church service with a sister in the Evergreen Memory Care Section, noting that the staff consistently organizes wonderful events throughout the year. A luau reception, a Juneteenth celebration with a DJ, and other gatherings are cited as evidence of an environment that prioritizes social connection, joy, and a sense of community. The Engagement Team, in particular, is repeatedly singled out as outstanding, with staff members going above and beyond to involve residents and foster a lively, inclusive atmosphere.

There is particular appreciation for memory care and the specialized attention given in the Evergreen (Memory Care) neighborhoods. Comments note that the memory neighborhood is clean, engaging, and attentive, with residents who appear happy and well cared for. Moments shared by families - one describing the staff as attentive and kind, another recounting how the director's door is always open - underscore the sense of security and accessibility that families value. The memory care staff's ability to balance daily activities with emotional support is a recurring theme, along with praise for how the environment supports both independence and safety.

Facilities, safety features, and living spaces receive positive mentions as well. Several reviewers admire the physical layout - the beauty of the community, spacious apartments, and bathrooms equipped with safety features that ease mobility challenges. The overall atmosphere is described as clean, inviting, and welcoming, with mentions of birds and varied activity areas that contribute to a feeling of home. Even when critiques surface in a single review, such as a note about having to reach out about issues, the prevailing narrative remains one of a well-maintained facility where residents enjoy a comfortable, well-supported living environment.

Staff and leadership are repeatedly celebrated for professionalism, compassion, and personal touch. Individual staff members surface frequently by name: Candace at the front desk, Bertha the Nursing Director, Denise the Activities Director, Erin the guide who delivers informative tours, Tiara who provides friendly and patient app training, and Vincent whose supportive, professional approach helps families navigate every step of the journey. The testimonials also reflect a broader sense of the team's dedication - administrators who keep doors open for conversations, program staff who facilitate engaging activities, and a leadership group that emphasizes being "one of the family" to residents and their families. In one update, the team's impact is described as transformative, with a resident's mother making a remarkable recovery attributed to comprehensive care and support from all levels of the Arbor Terrace team.

The personal stories add depth to the overall impression. One family celebrates a parent's long life and the staff's exceptional planning around milestone celebrations, including a special 100th birthday commemoration that combined a formal dinner, media coverage, and a drive-by celebration. Another family recounts how Arbor Terrace helped their sister transition into care with patience and warmth, and how each interaction - whether a brief phone call or an in-person visit - felt caring and timely. These narratives highlight how Arbor Terrace can be a steady, compassionate partner through illness, recovery, and the ongoing realities of aging.

Overall, these reviews convey a strong sense that Arbor Terrace stands for more than just services. They describe a community defined by respect, compassionate care, robust programming, and genuine regard for residents' dignity and happiness. The combination of attentive front-line staff, a dedicated engagement team, well-maintained facilities, and thoughtful, personalized care plans contributes to a positive and reassuring picture for families seeking a welcoming home for loved ones. While there are occasional notes about areas for ongoing improvement, the prevailing sentiment across experiences and locations is one of confidence, gratitude, and a belief that Arbor Terrace can be a meaningful, supportive place to call home.

This part of Lanham Seabrook, Maryland offers a variety of amenities that may be appealing to seniors looking for a convenient and vibrant community. With multiple dining options ranging from fast food to cafes, there is something for every taste. Additionally, the presence of several pharmacies ensures easy access to medications and healthcare needs. The proximity to public transportation hubs like the Metro stations makes it convenient for seniors to get around the area. Medical services are readily available with various physician offices nearby. Outdoor enthusiasts will appreciate the parks in the vicinity for leisurely walks and relaxation. Places of worship offer spiritual nourishment and community engagement, while nearby hospitals provide peace of mind in case of health emergencies. Overall, this part of Lanham Seabrook provides a well-rounded environment for senior living with a mix of convenience and amenities.

Restaurants

• McDonald's (0.7 miles)
• Jasper's (3 miles)
• McDonald's (3 miles)
• Golden Corral (3.5 miles)
• McDonald's (3.7 miles)
• McDonald's (4.9 miles)
• McDonald's (5.1 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (2.3 miles)
• Starbucks (2.9 miles)
• Vigilante Coffee (4.6 miles)
• Starbucks (5.7 miles)
• Wine & Butter Cafe & Market (8.6 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.8 miles)
• Wegmans (2.2 miles)
• CVS Pharmacy (3 miles)
• Kaiser Pharmacy (3.4 miles)
• Greenbelt Co-op Supermarket & Pharmacy (3.5 miles)

Transportation

• New Carrollton Amtrak Station (1 miles)
• College Park - University of Maryland Metro Station (4.3 miles)
• Greenbelt Metro Station (5 miles)
• Greenbelt Station (5 miles)
• Prince George's Plaza Metro Station (5.5 miles)
• West Hyattsville Metro Station (6.2 miles)
• Benning Road Metro Station (6.2 miles)

Physicians

• Rochelle Hardy Md (3.1 miles)
• Ford Medical Associates (3.1 miles)
• Dr Jenkin's Office (3.1 miles)
• Dr Vanessa Allen (3.3 miles)
• TLC Pediatrics (6.4 miles)
• MyEyeDr (7.2 miles)
• Maryland Primary Care Physicians (7.2 miles)

Parks

• Duvall Playground (5.1 miles)
• Watkins Regional Park (5.5 miles)
• Allen Pond Park (6.4 miles)
• L'Enfant Square (8.3 miles)
• Lincoln Park (8.5 miles)
• Fort Slocum Park (8.6 miles)

Places of Worship

• College Park United Methodist Church (5.4 miles)
• Christian Community Presbyterian Church (6.2 miles)
• Basilica of the National Shrine of the Immaculate Conception (8 miles)

Hospitals

• Bowie Health Center-Emergency Medical Care (5.9 miles)
• Riverside Medical District Heights (7.3 miles)

Theaters

• Alamo Drafthouse Cinema DC Bryant Street (8 miles)