Morningside Park Apartments

Pros

• Aaron has great customer service and maintenance skills.
• Aaron is polite and knowledgeable about the work.
• Aaron explains why issues occur and what to do if they happen again.
• Aaron Lipton did a great, professional job in the apartment and ensured everything was working.
• The maintenance man is very professional, does his job well, and always cleans up behind him.
• Mr. Aaron (Maintenance Supervisor) is professional, respectful, and responsive to questions and concerns.
• The place is nice, quiet, clean, and well kept.

Cons

• The receptionist hung up twice during an inquiry, described as abrupt and rude.
• The reviewer would never allow their grandparents to stay there due to the abrupt and rude interaction and concerns about the rest of the staff's behavior.

Review

In the overall experience of living at this community, conversations among residents frequently circle back to the maintenance team, and especially to Aaron, the technician who arrives with a blend of skill, courtesy, and clear explanations. Multiple residents highlight how he handles fixes with competence and how he takes the time to explain why something happened and what can be done to prevent it from recurring. The tone of these comments is consistently appreciative, underscoring not just the end result of a repair but the way it's delivered - polite, knowledgeable, and patient with questions. In short, Aaron's customer-service approach stands out as a defining positive when issues arise.

Several residents have specifically praised Aaron Lipton for his work inside apartments. One note emphasizes a "great professional job" and a careful check that everything was working properly after the maintenance visit. The person makes it clear that the service was thorough, leaving them with confidence that the problem had been addressed and that things would function as they should. This sentiment reflects a broader pattern in which Aaron's workmanship is paired with attentiveness and follow-through, reinforcing a sense of reliability and care.

Another recurring mention centers on a maintenance professional identified as Mr. Aaron Lippmman, described as very professional and capable of doing his job well. What resonates here is not only his expertise but his habit of cleaning up after finishing a repair, which leaves apartments tidy and residents feeling respected. The appreciation is sincere and repeated, signaling that the combination of technical competence and considerate housekeeping matters to residents as part of their living experience.

Beyond the technical aspects, residents consistently note Aaron's strong customer-service skills. One review simply states that "Aaron is a great worker and he has good customer service," but such a compact remark sits within a larger pattern of praise for his approachable and effective communication. The ability to address concerns in a respectful, helpful manner is repeatedly singled out as a significant contributor to a positive impression of the maintenance team.

There is also an explicit appreciation for Aaron in a supervisory role. One resident writes to recognize "Mr. Aaron (Maint Supv)" and describes how, whenever issues arise - such as a recent occurrence - the supervisor maintains professionalism, respect, and a willingness to answer questions and concerns. The message emphasizes that his serious commitment to the job is especially meaningful for seniors who rely on prompt, thoughtful responses. This note rounds out the picture of Aaron as not only a skilled technician but a dependable leader who models a respectful, patient approach to resident needs.

Amid these strong maintenance endorsements, there is one contrasting experience worth mentioning. A resident recounts a negative interaction with a receptionist who allegedly hung up twice during an inquiry, describing the communication as abrupt and rude and even suggesting they would not trust the facility for elderly relatives based on that interaction. The reviewer ends with a call to retrain staff to regain trust. This single account stands in tension with the overwhelmingly positive feedback about maintenance, highlighting that front-desk experiences can substantially influence overall impressions of the community's hospitality and service levels, even when the maintenance team is highly regarded.

Despite that less favorable note, the overall sentiment remains uplifting. A quick exclamation of "Awesome!" punctuates the thread of reviews, and another resident adds that the place is a "nice quiet" environment that is "very clean and well kept." Taken together, these remarks sketch a portrait of a community where diligent maintenance work and courteous, capable service create a reassuring and comfortable living experience, even as residents hope for equally smooth interactions with all staff members.

Restaurants

• HomeSlyce (1.8 miles)
• Hunan Manor Restaurant (1.9 miles)
• Taco Bell (2 miles)
• Frisco Tap House & Brewery (2.2 miles)
• Nestle Ice Cream (2.6 miles)
• McDonald's (3 miles)
• Chick-Fil-A (3 miles)

Cafes

• Starbucks (1.8 miles)
• Starbucks (3 miles)
• Starbucks (4.3 miles)
• Starbucks (4.6 miles)
• Café Nordstrom (4.9 miles)
• Starbucks (5 miles)
• Starbucks (5.5 miles)

Pharmacies

• Wegmans (2.2 miles)
• CVS Pharmacy (3 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.1 miles)
• CVS Pharmacy (4.2 miles)
• Walgreens (4.7 miles)
• CVS Pharmacy (4.7 miles)

Parks

• Lake Elkhorn Park (2.5 miles)
• High Ridge Park (3.6 miles)
• Martin Road Park (3.6 miles)
• Blandair Regional Park (4 miles)
• Centennial Park (6.4 miles)
• Centennial Park (7 miles)

Physicians

• Seton Medical Group (3.4 miles)
• Maple Lawn Surgery Center (4.4 miles)
• Sheikh, Sarah Capital Womens Care (4.5 miles)
• Eternal Dermatology (4.6 miles)
• American Vein Institute (5.1 miles)
• Hopkins gastroenterology clinic (5.2 miles)
• Dr. Klebanow & Associates (5.2 miles)

Theaters

• AMC Columbia 14 (4.9 miles)
• Cinemark Holdings (5.2 miles)

Places of Worship

• Bridgeway Community Church (5.3 miles)
• St Augustine's Church (6.9 miles)

Hospitals

• Howard County General Hospital (5.4 miles)
• Howard County General Hospital, Johns Hopkins Medicine (5.4 miles)
• Kimbrough Ambulatory Care Clinic Main Pharmacy (6.3 miles)
• Sheppard Pratt Health System (7.3 miles)

Transportation

• BWI Rental Car Facility (6.5 miles)
• Avis Rent A Car (6.5 miles)
• Hertz Rent A Car (6.5 miles)
• Amtrak/MARC - BWI Rail Station (7.3 miles)
• Concourse A/B Food Court (8.2 miles)
• Concourse B (8.2 miles)
• Concourse A (8.2 miles)