Mid-Atlantic Assisted Living III

Pros

• The staff are caring and warm.
• Nursing assistants Gloria, Rosie, and Milli are particularly impressive.
• Physical therapist Pioh and occupational therapist Amy receive high praise.
• Independence Court contributed to the resident's recovery and renewed physical strength.
• The facility is clean, tidy, and well maintained.
• The dining area is great for loved ones to enjoy meals.
• Loreine is described as going above and beyond for residents.
• Lauren, the Life Enrichment Director, plans engaging activities for residents.
• The staff longevity and stability show a deeply invested team.
• Independence Court is described as a hidden gem and a wonderful community for seniors.
• The memory care section is wonderful, and 24/7 medical care is available from licensed RNs and LPNs.

Cons

• Missing items from room with zero explanation.
• This place is a horrible place to put your grandparents or parents in people.
• The facility could use a facelift.
• The management goes out their way to get your loved one in there then becomes too busy to discuss your loved ones care. If your loved one needs more personalized and specialized care this is not the place for them.

Review

Independence Court of Hyattsville emerges in these accounts as a place built on relationships, steady care, and a sense of community that feels almost like home to the families who entrust their loved ones there. Across anecdotes shared by several residents' families, faith and agnosticism alike seem to give way to a common recognition: when a door closes, this place often opens a supportive, attentive window. A pivotal moment for one family was the turn toward Independence Court after a difficult experience with a prior facility during a time of medical crisis. A close call with COVID left one husband bedbound and his wife navigating a daunting search for suitable rehabilitation and recovery. Through a fortuitous conversation with Marla von Stein, the Executive Director, and a welcoming tour led by Marla and the staff, the family found a different path forward. The transition was facilitated by a responsive team, and the decision to transfer was made after a positive conversation that included a direct phone call with the husband, creating an immediate sense of connection and trust.

From the moment of arrival, the experience at Independence Court is described as warm and compassionate. The front desk is noted for its friendly greeting, and the staff member who escorts visitors to a meeting room helps set a tone of hospitality and attentiveness. In the meetings that followed, Marla, together with Nita Soo, the Director of Marketing, laid out clear information and answered questions in a way that felt thorough and reassuring. The couple appreciated the opportunity to discuss the husband's case directly, including a conversation with him by phone, which underscored the facility's commitment to inclusive communication and family involvement. When transfer logistics were arranged the next day, the sense of preparedness and support solidified the belief that Independence Court was the right choice.

While no facility is perfect, the physical environment at Independence Court is described as clean and comfortable, with a caveat that a facelift could be welcome. Yet what stands out in the narratives is not the d?cor but the depth of care and warmth provided by the staff. Nursing assistants Gloria, Rosie, and Milli are singled out for their exceptional care, while physical therapy and occupational therapy are praised through the commendations of Pioh and Amy. The care team's impact is further underscored by ongoing everyday interactions - staff who remember residents' names, celebrate small victories, and contribute to a sense of stability that families say is hard to find elsewhere. Even when the author is at home, the impact of the dining room and service stands out, with positive comparisons to other experiences and a sense of continuity that supports recovery and well-being.

Beyond individual praise for specific caregivers, many reviewers describe Independence Court as a place to which families feel genuinely connected. Several accounts proclaim it the best, emphasizing not only the nurses and aides but also the people who make the environment welcoming and family-facing. The facility's longevity of staff - years of service for many team members - creates an atmosphere of familiarity and trust. Front-desk staff such as Sharon are repeatedly noted for their welcoming approach, while Lauren, the Life Enrichment Director, is credited with organizing meaningful activities, keeping families informed, and providing regular updates and photo shares that help relatives feel connected to their loved ones' daily lives. The presence of a Life Enrichment Director is highlighted as a differentiator, with programming that fosters engagement and a sense of community among residents.

The sense of a well-rounded care community is echoed by families who speak about the breadth of services and amenities that support both residents and visiting family members. The facility is described as offering memory care in a dedicated section, medical care available around the clock from licensed RNs and LPNs, and convenient features such as a beauty shop and barber shop on site. Proximity to public transportation, parking for visitors, and reliable internet access are cited as practical advantages that make it easier for families to stay involved. The role of Lauren's activity planning and the overall atmosphere - where residents appear content and engaged during tours and visits - contributes to a larger impression of Independence Court as a "gem" and a community worth considering for elderly family members.

Several testimonials highlight the personal, human side of care. One reviewer lauds the staff not just for their professional expertise but for their genuine care and consistency - long-tenured team members who know residents by name and build day-to-day routines around individual needs. A particular tribute was paid to a nurse, Loreine, whose joyful demeanor and willingness to go beyond the call of duty made a strong impression on a family member who witnessed how she supported her floor and the residents. Stories like Loreine's reflect a broader pattern of staff who "go above and beyond" to ensure safety, comfort, and enrichment for those they serve, with Sidonie and others also receiving recognition for their contributions.

Nevertheless, the collection of reviews is not entirely without cautionary notes. A few comments point to gaps that prospective families may wish to scrutinize. One review mentions missing items from a resident's room with no explanation offered, highlighting concerns about accountability and communication. Another, more troubling, account references a memory care resident whose money and clothes were stolen, and who was not checked every two hours as promised - issues that underscore the importance of ongoing oversight and safeguarding in memory care settings. There are also comments indicating that the management's focus on admitting new residents can at times appear to overshadow ongoing discussions about a loved one's care, and some reviewers describe the facility as not the best fit for highly personalized or complex needs. A particularly stark remark characterizes the place as a poor choice for grandparents or parents, reminding readers that experiences can vary and underscoring the need for careful, in-person evaluations.

Taken together, the stories paint a nuanced portrait of Independence Court of Hyattsville: a community that many families come to rely on for steady, compassionate care and meaningful resident engagement, supported by a team that often stays for many years and forms lasting relationships with both residents and their families. The positive narratives emphasize warmth, communication, and a culture of care that makes families feel seen and heard, with particular praise for staff members who routinely go the extra mile. At the same time, the more cautionary notes remind prospective residents and their families to conduct thorough on-site visits, ask detailed questions about safety and room integrity, and ensure that care plans align with individual needs. For those seeking a senior living environment where dedicated staff, engaging activities, and accessible services come together to support recovery and everyday life, Independence Court of Hyattsville stands out as a compelling option supported by a broad spectrum of heartfelt testimonials.

This area of Hyattsville, Maryland offers a variety of amenities for senior living. Within a few miles, there are multiple pharmacies, cafes, restaurants, transportation options, physicians' offices, hospitals, parks, theaters, and places of worship to cater to various needs. The proximity to major transportation hubs such as the Amtrak station and Metro stations make it convenient for seniors to travel easily. The presence of reputable healthcare facilities and physicians ensures access to quality medical care. Additionally, the availability of parks and theaters provides opportunities for leisure activities. Furthermore, the presence of diverse places of worship offers spiritual support and community engagement. Overall, this neighborhood in Hyattsville provides a well-rounded environment for senior residents seeking convenience, accessibility, and a sense of community.

Pharmacies

• Wegmans (1.6 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.1 miles)
• Kaiser Pharmacy (2.6 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3.4 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (2 miles)
• Starbucks (2.8 miles)
• Starbucks (3.7 miles)
• Vigilante Coffee (4 miles)
• Wine & Butter Cafe & Market (6.3 miles)
• Philz Coffee (7.1 miles)

Restaurants

• McDonald's (2.1 miles)
• Golden Corral (2.1 miles)
• Jasper's (2.2 miles)
• McDonald's (2.7 miles)
• McDonald's (3.1 miles)
• McDonald's (3.5 miles)
• McDonald's (3.5 miles)

Transportation

• New Carrollton Amtrak Station (2.1 miles)
• Benning Road Metro Station (3.6 miles)
• College Park - University of Maryland Metro Station (4.8 miles)
• Prince George's Plaza Metro Station (5.2 miles)
• West Hyattsville Metro Station (5.4 miles)
• Stadium-Armory Metro Station (5.6 miles)
• Potomac Avenue Metro Station (6.2 miles)

Physicians

• Dr Jenkin's Office (2.3 miles)
• Dr Vanessa Allen (5.6 miles)
• Rochelle Hardy Md (5.9 miles)
• Ford Medical Associates (5.9 miles)
• One Medical (7.2 miles)
• Mary's Center (7.2 miles)
• Children's National - Main Hospital (7.2 miles)

Hospitals

• Riverside Medical District Heights (4.6 miles)
• Children's National Medical Center (7.2 miles)
• Medstar Washington Hospital Center (7.2 miles)

Parks

• Watkins Regional Park (5 miles)
• L'Enfant Square (5.7 miles)
• Lincoln Park (6.2 miles)
• Duvall Playground (6.3 miles)
• Stanton Park (6.6 miles)
• The Yards Park (7.2 miles)

Theaters

• Alamo Drafthouse Cinema DC Bryant Street (6.3 miles)

Places of Worship

• Basilica of the National Shrine of the Immaculate Conception (6.5 miles)
• College Park United Methodist Church (6.7 miles)
• St Joseph Catholic Church on Capitol Hill (6.8 miles)
• St Peter's School on Capitol Hill (6.9 miles)