Grace and Mercy Health Services

Pros

• The company is great and its staff are very professional and friendly.
• Amazing Grace support is very helpful through its staff in taking care of a baby.
• The staff are always available to help with specialized care, therapy, and support services.
• Michael is always very responsive to issues or questions.
• The daughter is well supported by Amazing Grace and achieves her goals.
• Michael ensures the daughter feels part of the community.

Cons

• This company has no business in their line of work.
• The so call manager Marshall is very unprofessional, disrespectful, and rude.

Review

The experiences shared about Amazing Grace paint a picture of a company that inspires strong feelings, both positive and negative, depending on who is telling the story. On the one hand, there is a vivid critique of leadership and management, and on the other hand, there are multiple affirmations of professional care, warmth, and effective support for families dealing with physical impairments. Taken together, the set of comments suggests a workplace where the staff and the programs can be very meaningful to families, even as a portion of reviewers feel let down by management.

One reviewer expressed a scathing view of the leadership, saying, "This company has no business in their line of work. The so-called manager Marshall is very unprofessional, disrespectful, and rude. If I could give them no stars I would." This strongly worded critique centers on the perceived behavior and professionalism of a person in a managerial role, framing the overall experience as unacceptable. The tone is emphatic, underscoring a sense of dissatisfaction that stems from interaction with the management rather than solely from the services themselves.

In contrast, another voice in the collection offers a completely different impression, describing Amazing Grace as "Great company" where "the staff are very professional and friendly." This perspective highlights the competence and approachability of the frontline team, suggesting that those who interact with clients directly can be both capable and courteous. The emphasis here is less on leadership and more on the day-to-day conduct of the staff and their professional demeanor in serving families and individuals.

Beyond general impressions of staff, several reviewers focus specifically on how Amazing Grace serves families with children who have physical impairments. They note that the organization has been very helpful through its staff in taking care of their baby, pointing to practical assistance, caregiving, and ongoing support that makes a tangible difference in daily life. This emphasis on caregiver involvement and practical help reflects a belief that the program's core mission - supporting children and families - can be realized effectively through hands-on care and dedicated professionals.

A recurring sentiment across the positive notes is the sense of warmth and reliability provided by the staff. Reviewers describe a heartwarming commitment to helping families, with staff consistently offering support to both the child and the family unit. This includes not only physical care but also the provision of specialized care, therapy, and various support services designed to address individual needs. The reliable presence of a capable team is portrayed as a cornerstone of the experience, giving families confidence that their loved ones are in capable hands.

Michael emerges as a particularly important figure in these accounts. One reviewer notes that Michael is "always very responsive whenever I have any issue or question," signaling a dependable point of contact who can address concerns promptly. In another review, Michael is credited with helping a daughter feel included and part of the community, underscoring the role of leadership and staff engagement in fostering a sense of belonging for the child within the program and its activities. This thread of responsiveness and inclusive care appears repeatedly as a key driver of positive experiences.

The overall impression, when considering the disparate reviews, is one of a program with strong potential to deliver meaningful support to families and children, especially for those navigating physical impairments. The positive accounts emphasize professionalism, friendliness, responsiveness, and a compassionate approach to care and therapy. They highlight a community feel in which the child's goals can be pursued and achieved with the support of attentive staff and effective resources. The negative review, while a minority in this collection, raises important questions about leadership and professional conduct at the management level, suggesting that accountability and communication from the top are areas some families feel need improvement.

Together, these perspectives sketch a landscape where Amazing Grace can be a lifeline for families seeking specialized care, therapy, and community integration for their children. The stories about caring staff, responsive points of contact like Michael, and the visible outcomes for the child - progress toward goals and a sense of belonging - point to a valuable and meaningful service. At the same time, the strong critique of management reminds readers that leadership conduct matters and can influence overall satisfaction for those who engage with the organization at every level.

This part of Hyattsville, Maryland offers a wide range of amenities and services that cater to a senior living lifestyle. With close proximity to various restaurants, cafes, pharmacies, parks, and transportation options, residents can easily access everything they need for daily living. The area also boasts several reputable healthcare facilities including hospitals and physicians' offices, ensuring seniors have access to quality medical care. Additionally, there are places of worship nearby for those seeking spiritual fulfillment. The presence of theaters provides entertainment options for leisure activities. Overall, this neighborhood offers a convenient and diverse environment for seniors looking to settle in a vibrant community with easy access to essential services.

Restaurants

• Chick-Fil-A (0.7 miles)
• Denizens Brewing Co. (2 miles)
• McDonald's (2.5 miles)
• McDonald's (3.6 miles)
• Right Proper Brewing Company (3.8 miles)
• Garden District (4 miles)
• Chicken + Whiskey (4.1 miles)

Parks

• Fort Slocum Park (0.9 miles)
• Rock Creek Park (2.7 miles)
• Meridian Hill Park (3.6 miles)
• Chevy Chase Park (3.7 miles)
• S Street Dog Park (4.2 miles)
• Duvall Playground (4.8 miles)
• Stanton Park (5.1 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.4 miles)

Cafes

• Lost Sock Roasters (1 miles)
• Vigilante Coffee (3.4 miles)
• The Coffee Bar (4 miles)
• Unconventional Diner (4.4 miles)
• L Street Coffee (4.5 miles)
• A Baked Joint (4.6 miles)
• Tatte Bakery & Cafe (4.7 miles)

Physicians

• Mary's Center (1.1 miles)
• Children's National - Main Hospital (2.9 miles)
• Capitol Medical Group (4.5 miles)
• One Medical (4.7 miles)
• One Medical (4.8 miles)
• The Centers For Advanced Orthopaedics (4.9 miles)
• Foxhall Pediatrics (5.1 miles)

Transportation

• West Hyattsville Metro Station (1.9 miles)
• Prince George's Plaza Metro Station (2.4 miles)
• Georgia Ave-Petworth Metro Station (2.5 miles)
• Rhode Island Ave - Brentwood Metro Station (3.2 miles)
• Shaw-Howard University Metro Station (3.8 miles)
• College Park - University of Maryland Metro Station (4 miles)
• Forest Glen Metro Station (4 miles)

Places of Worship

• Basilica of the National Shrine of the Immaculate Conception (2.4 miles)
• Christ Congregational Church (3.2 miles)
• St Joseph Catholic Church on Capitol Hill (5.1 miles)

Hospitals

• Medstar Washington Hospital Center (2.8 miles)
• Children's National Medical Center (2.9 miles)
• Howard University Hospital (3.6 miles)
• Holy Cross Hospital (3.8 miles)

Theaters

• Alamo Drafthouse Cinema DC Bryant Street (3.1 miles)
• Regal Gallery Place & 4DX (4.9 miles)