6205 Norvo Road, Baltimore, MD 21207
For more information about senior living options: (844) 490-3973
Trusted Hearts is described as an excellent organization with exceptional staff. The intake, onboarding, and ongoing communication are excellent. The staff are caring, competent, proactive, reliable, and trustworthy. A caregiver arrived early for a shift during a snowstorm, demonstrating reliability. Ms. Kristine is warm, pleasant, and accommodating. The care is delivered in a loving and supportive manner. The office staff are accommodating to requests. Trusted Hearts is highly recommended by clients as a high-quality home care provider.Trusted Hearts Homecare Solutions has earned a chorus of heartfelt praise from families who have depended on them to care for loved ones. From the moment the first contact was made, their team has been described as truly excellent - punctual, compassionate, and deeply attentive. One nurse, Bridget, stands out in particular for being caring and reliable, a testament to the caliber of professionals who work with Trusted Hearts. Across the board, families note that the agency and its team are easy to work with and consistently demonstrate a level of care that goes well beyond the ordinary.
A recurring theme in these reviews is the strength of the intake and onboarding process, coupled with ongoing, open communication. Families describe a smooth, thorough assessment that leads to thoughtful, personalized care recommendations. The care professionals who arrive soon after the initial steps are described as loving and supportive, with a genuine focus on the well-being of their elderly clients, even when dementia adds significant complexity to caregiving. There are stories that highlight actions that go above and beyond - such as a caregiver arriving early for a shift during a large snowstorm when roads were hazardous - embodying reliability and dedication in the most challenging conditions.
Several accounts center on meaningful holiday and family moments, underscoring the emotional impact Trusted Hearts has on those they serve. In one memorable case, Kristine blended into the family with warmth and hospitality, even while away from her own relatives over Christmas. The caring atmosphere was reinforced by Ms. Crowder and the rest of the Trusted Hearts team, who helped make a Christmas that a family will never forget. The aunt receiving care remained the focal point of gratitude, and the positive mood persisted, with the aunt "still smiling" and the family feeling that their loved one was truly cherished during the holidays.
Long-term care for loved ones with dementia is another area where Trusted Hearts is praised. One family has depended on them for more than two years, noting a caregiver who is not only compassionate but highly attentive to the mother's needs and preferences. The caregiver engages her in singing, dancing, conversations, and other activities she enjoys, and the mother greets the caregiver with a big smile upon arrival. The office staff are described as accommodating to requests, reinforcing a sense of partnership and trust that makes families feel comfortable seeking help when needed. The overall message is that trusted care can make a dementia journey more livable and emotionally manageable.
Several testimonials highlight the personal connections that develop between families and caregivers. It is not unusual to hear about the right caregiver being found from the outset, the daily support and companionship that becomes a consistent source of stability, and the strong, affectionate relationships that form. Families repeatedly emphasize that Trusted Hearts is not just a service provider but a caring partner - cooperative, responsive, and deeply invested in the well-being of both client and family. One family even lauds a caregiver named Barbara in Baltimore for her warmth and personality, describing her as wonderful, with a gift for engaging through music and affectionate, meaningful interactions that leave a lasting positive impression.
Across multiple voices, there is a consistent sense that Trusted Hearts genuinely values both their clients and their staff. The agency is praised for its dependable teamwork, its willingness to step in when needed, and its ability to respond with compassion and efficiency in the face of questions or unexpected situations. The feedback conveys a shared belief that when the needs of a family are placed first, the experience remains of the highest quality - what one reviewer called "first class" and another described as a level of care that feels almost like family.
In essence, these experiences paint a picture of Trusted Hearts as more than a home care provider. They are seen as a trusted partner that mentors, supports, and enriches the daily lives of families facing the realities of aging and dementia. The sense that the company has become part of the family for a lifetime speaks to the depth of commitment and the enduring trust families place in their hands. The overarching sentiment is clear: Trusted Hearts delivers high-quality, compassionate home care that respects both the person receiving care and the loved ones who rely on the service, consistently exceeding expectations and providing peace of mind.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The assisted living community in Baltimore, MD offers a trusted and comfortable home care environment for seniors. The community provides a range of amenities including a dining room, fully furnished accommodations, a garden, housekeeping services, move-in coordination assistance, outdoor space, telephone access, and Wi-Fi/high-speed internet connectivity.
In terms of care services, the community caters to the needs of residents by offering assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates closely with healthcare providers to ensure comprehensive care for each resident. Special attention is given to residents with diabetes through specialized diet plans. Meal preparation and service are provided to cater to individual dietary restrictions.
Transportation arrangements are made for medical purposes and doctors' appointments. In terms of dining options, special dietary restrictions are accommodated.
To keep residents engaged and active, scheduled daily activities are organized within the community. Additionally, there are cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals in close proximity to the assisted living community – providing convenient access to various amenities.
Overall, this assisted living community combines trusted home care services with comfortable amenities and a convenient location in Baltimore to provide a high-quality living experience for seniors.
Trusted Home Care is located at 6205 Norvo Road, Baltimore, MD 21207 in Baltimore city, Maryland
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