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Step by Step In Home Care in Great Mills, MD

Step by Step In Home Care is a senior community in Great Mills, MD.

Information last verified:

22330 Chancellors Run Rd Unit C, Great Mills, MD 20634

To contact a resident: (301) 690-9003

For more information about senior living options: (866) 208-4318

3.8 from 33 reviews
5 stars
22
4 stars
1
3 stars
0
2 stars
1
1 stars
9

Overall Review of Step by Step In Home Care

common 13 reviews mention this

Caring, helpful caregivers stand out

Residents and families repeatedly describe caregivers who are compassionate and responsive.

Many reviewers highlight staff members as thoughtful, respectful, and genuinely invested in clients. Several mention specific caregivers going above and beyond, including providing help beyond what feels required. A few also describe clients as being consistently well taken care of and the work as rewarding because of the relationships.

caveat 6 reviews mention this

Management quality concerns recur

Some reviewers report unprofessional or uncoordinated management.

A recurring negative theme is how administration or management handled scheduling and coordination. Multiple reviewers describe unorganized, dishonest, or poorly managed experiences, including issues with call-out reach and mixed-up activity schedules. Other comments add concerns about quality assurance and overall trust in the agency’s ability to provide reliable oversight.

caveat 2 reviews mention this

Caregiver assignments feel inconsistent

Some families say caregiver quality varied a lot.

While some reviewers praise particular caregivers, others say the overall experience depended heavily on which caregiver showed up. One review specifically describes a mix of excellent and sub-par caregivers and notes difficulty knowing what to expect. Another raises safety and training concerns in the context of their loved one being high fall risk.

common 3 reviews mention this

Training and onboarding support

Reviewers mention training and preparation as part of the experience.

Some reviewers focus on the training process, including a training meeting for caregiver aide learning. Others describe the team as well trained, and at least one mentions the agency providing good training for both clients and employees. Together, the reviews suggest training is a visible part of how the agency prepares staff.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Nearby Places of Interest

Parks

  • Chancellors Run Community Park (0.7 miles)
  • Wildewood Community Association (3.4 miles)
  • Myrtle Point Park (5.2 miles)
  • Leonardtown Wharf (8.1 miles)

Physicians

  • Benner Medical Group (1 miles)
  • Shah Associates (2 miles)
  • Bertram-Stewart Dawn MD (2 miles)
  • MyEyeDr (2.1 miles)
  • J. Patrick Jarboe Medical Center (2.1 miles)
  • Amit H Sheth (2.7 miles)
  • Southern Maryland Oral & Maxillofacial Surgery (2.7 miles)

Pharmacies

  • Durkin's Realty (1.4 miles)
  • CVS Pharmacy (1.9 miles)
  • Global Community Pharmacy (2.2 miles)
  • Walgreens (2.2 miles)
  • Naval Air Station Pharmacy (2.3 miles)
  • CVS Pharmacy (2.9 miles)
  • Mc Kay's Food & Drug (4.1 miles)

Restaurants

  • N&N Oriental Market and Carry-Out (1.5 miles)
  • McDonald's (1.5 miles)
  • Checkers (1.8 miles)
  • Jerry's Carry Out (2 miles)
  • Gridiron Grill (2 miles)
  • Pax River Ale House (2 miles)
  • Plaza Azteca (2 miles)

Transportation

  • Enterprise Rent-A-Car (2.2 miles)
  • Budget Truck Rental (2.2 miles)
  • Budget Rent A Car (2.3 miles)
  • Avis Rent A Car (2.6 miles)
  • U-Haul Neighborhood Dealer (3.2 miles)
  • Chesapeake Cab (4.1 miles)
  • U-Haul Neighborhood Dealer (5.4 miles)

Cafes

  • Panera Bread (2.8 miles)
  • Kim's Key Lime Pies and Lotus Kitchen (4.8 miles)

Places of Worship

  • Zion United Methodist Church (3.4 miles)
  • Seventh Day Adventist Church (5.3 miles)
  • Olivet United Methodist Church (6.1 miles)
  • Southpoint Church (6.4 miles)
  • Our Lady's Church At Medley's Neck (6.9 miles)

Theaters

  • R/C Lexington Exchange Movies 12 (4.1 miles)

Hospitals

  • Calvert Memorial Hospital (5.4 miles)
  • Calvert Memorial Hospital (5.7 miles)

Frequently Asked Questions

Where is Step by Step In Home Care?

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