17221 Black Rock Road, Germantown, MD 20874
For more information about senior living options: (844) 490-3973
Black Rock Stone promptly replied to inquiries. Roger scheduled the next-day site visit, took measurements, offered insights and suggestions, and provided a rough estimate. Roger and his crew started work the next day on the patio, and it was completed within two days. The patio is beautiful and enjoyable. The job was professional, neat, clean, and timely. They were on time for both days and worked steadily, and were very pleasant and professional. Roger Cooley hand-picks high-quality stone to ensure a lasting addition. Roger Cooley is described as a Montgomery County institution and the best of the best for hardscape and masonry needs. They rescued pavers to create a beautiful new path that is used daily. They exceeded expectations and delivered an amazing job.
He is deceptive, only in it for the money, and believes his clientele to be fools. He defended his shoddy work instead of offering a solution. He claimed that you don't have any idea what's on the pallet until you open it. Out of a pallet of 60 stones, he suggested the other 20 looked worse than what he installed. He claimed the spray paint was chalk, even though it had rained recently. The only solution he offered was that they go to the quarry and pick the stone themselves. He has zero customer service. He overcharged compared to another contractor. He is accused of treating customers as wallets rather than as humans.The collection of local reviews paints a vivid picture of two very different experiences with stone and landscape work in the Germantown and Montgomery County area. On one end is a warning about a contractor whose work and customer service left the client feeling misled and disappointed. The story begins with a straightforward request for natural stone edging for a driveway, with an initial price tag of about $2,400 plus the cost of stone. The final bill crept up to just under $2,900 after stone costs were finally accounted for. What followed were delays in receiving the stone, a finished product that showed gouges and even spray paint on one piece, and lines that weren't straight. When the client pressed for a remedy, the response was more defensiveness than solutions. The contractor claimed the pallet's contents couldn't be fully assessed until opened and even suggested the other 20 stones in the pallet would have looked worse than what was installed. Paint was dismissed as chalky weather after rain, and the proposed fix seemed to be nothing short of the client personally going to the quarry to pick the stones. The experience culminated in a sense of being treated as wallets rather than humans, with no real customer service to speak of. In contrast to this disappointing encounter, the same reader noted a much more satisfying experience with a different local firm, Greenstone Landscaping, which delivered better value and service for a similar need.
Turning to the other end of the spectrum, a string of enthusiastic testimonials highlights Black Rock Stone and its operator, Roger Cooley, as a standout in the field. The pattern begins with prompt responsiveness in the Germantown area, where Black Rock Stone was the only company to reply quickly after a search for flagstone and concrete contractors. Roger himself is described as the person who scheduled a visit for measurements, asked insightful questions about preferences, offered practical suggestions, and provided a rough but tangible estimate. This early engagement set a tone of attentiveness and professionalism that many clients say carried through the entire project.
As the projects moved forward, one of the most striking aspects cited is the pace and efficiency. With the decision to proceed with pavers, Roger and his crew were back at the site the very next day, even under extreme heat - 95 degrees and above. In a matter of just a couple of days, a fully transformed patio emerged: smooth, lasting work that the clients immediately began enjoying. Reviewers consistently praise the results as beautiful and the workmanship as professional, neat, and clean, with many noting the job was completed on time and to a high standard. The sense of satisfaction is palpable as homeowners describe the patio as something to be enjoyed outdoors, a space that finally lives up to their vision.
The praise doesn't stop at patios. Several reviews recount Black Rock Stone's broader scope of capabilities, including substantial stair replacements on steep terrain and the replacement of aging or damaged components. One client notes more than 20 stone and wood stairs leading down to a wooded area were upgraded, and rotten railway tie steps in other parts of the property were replaced as well. The team also addressed structural gaps by filling significant cracks in a brick wall. Across these varied tasks, the consistent themes are reliability, timeliness, and quality. Clients repeatedly describe Roger and his crew as punctual and steady in their work, and they frequently emphasize a pleasant, professional demeanor that makes the whole process smoother and more transparent.
The depth of Black Rock Stone's engagement with clients continues with a suite of projects that extend beyond just one-off installations. One review highlights the creation of an outdoor storage area with a privacy fence, where Roger not only conducted a site assessment rapidly but also provided a clear cost estimate and worked hands-on with his team to bring the project to life. The client's enthusiasm is evident in phrases like "great job" and "we highly recommend" both Roger and his crew. This kind of repetitious client endorsement - multiple individuals and households praising the same team - paints a consistent picture of a contractor who is not only capable but genuinely invested in delivering value and ensuring customer satisfaction.
Other accolades focus on the aesthetic and functional successes of specific features. A flagstone walkway project drew compliments from family, neighbors, and friends, underscoring the positive social ripple of high-quality workmanship. One reviewer even describes Roger as a Montgomery County institution, suggesting a long-standing reputation rooted in his ability to curate the best stone from local quarries. This particular story also highlights Roger's hands-on approach: the decision to rescue pavers from a driveway of a house slated for demolition, with the builder's permission, and reusing those pavers to create a side-path that is now enjoyed daily. The result is a practical, cost-conscious solution that still looks and feels premium.
In aggregate, the Black Rock Stone narratives present a portrait of a company and a leader who consistently deliver on promises and then some. Reviewers emphasize not just the end results - the finished patios, stairs, walls, and pathways - but the process that gets there: responsiveness, thoughtful design input, on-site presence, and a willingness to go the extra mile to source material and repurpose where appropriate. Several reviewers explicitly describe Roger as the founder and main operator who personally handles the core design decisions and the execution, a factor many clients say translates into higher quality and a more cohesive finished product. The sentiment is clear: when you hire Black Rock Stone, you're not just hiring a crew; you're partnering with a company that prioritizes craftsmanship and customer alignment at every step.
Across the spectrum, these accounts illustrate two very different customer journeys in the world of hardscaping. One ends abruptly with a sense of disappointment and distrust, a reminder of how essential clear communication, consistent quality, and respectful treatment of clients are to a successful project. The other storyline celebrates a track record of prompt engagements, skilled execution, and a level of pride in work that extends from the quarry to the finished landscape. For potential clients weighing options in the Germantown and Montgomery County area, the contrast offers a cautionary tale on what to seek and what to beware of, and a compelling set of reasons to consider Black Rock Stone and Roger Cooley for projects large and small alike. In the end, the recurring lines about craftsmanship, personal involvement, and durable results ring especially true for anyone dreaming of a hardscape that not only looks beautiful but stands the test of time.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Washington Dulles International (16 miles away) Ronald Reagan Washington National (24 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lincoln in Germantown, MD is a vibrant assisted living community that offers a range of amenities and care services to support our residents' daily needs and enhance their overall well-being.
Our spacious dining room provides a comfortable setting for residents to enjoy delicious meals prepared by our experienced culinary team. We also accommodate special dietary restrictions to ensure everyone's nutritional needs are met.
The fully furnished apartments at Lincoln in Germantown create a cozy and welcoming environment for our residents. Additionally, our housekeeping services ensure that each apartment is maintained clean and tidy.
Our community boasts a beautiful garden and outdoor space where residents can relax, unwind, and engage in various activities. Wi-Fi/high-speed internet and telephone services are available to keep them connected with loved ones and the world.
We understand the importance of providing comprehensive care services, which is why we offer assistance with activities of daily living such as bathing, dressing, and transfers. Our staff coordinates with healthcare providers to ensure residents receive the necessary medical attention. For those with diabetes or specific dietary requirements, we provide specialized meal preparation and coordination.
Transportation arrangement for medical appointments is available to ensure residents can attend their healthcare appointments without any hassle. Additionally, there are nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, and hospitals for convenient access to various amenities outside of our community.
At Lincoln in Germantown, we believe in promoting an active lifestyle for our residents. We offer scheduled daily activities to keep them engaged and entertained.
With a range of amenities, exceptional care services, convenient access to essential amenities nearby, and an emphasis on promoting an active lifestyle, Lincoln in Germantown truly provides a supportive and enriching assisted living experience for our residents.
Lincoln is located at 17221 Black Rock Road, Germantown, MD 20874 in Montgomery County, Maryland
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
