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Quality Comfort Care in Gaithersburg, MD

Quality Comfort Care is an assisted living community in Gaithersburg, MD.

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Quality Comfort Care in Gaithersburg, MD

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  • Interior

    A cozy bedroom with a neatly made bed, ceiling fan, and soft lighting.

  • Decor

    A cozy bedroom with a neatly made bed, white nightstand, and soft lighting.

  • Living Room

    A cozy living room with a brick fireplace, comfortable sofa, and a view of the dining area.

  • Bedroom

    A cozy bedroom with a large bed, ceiling fan, and warm lighting.

  • Trees

    A two-story house with a wooden deck overlooking a spacious backyard.

  • Dining

    A traditional dining room with a wooden table, elegant chairs, and a chandelier under natural light from a bay window.

  • Landscaping

    A two-story brick house with a garage and well-maintained lawn.

  • Kitchen

    A modern kitchen with wood cabinets and stainless steel appliances.

  • Artwork

    A traditional living room with a sofa, armchair, grandfather clock, and coffee table.

  • Patio

    A cozy patio with a dining set and grill surrounded by lush greenery.

20413 Highland Hall Drive, Gaithersburg, MD 20879

For more information about senior living options: (866) 208-4318

4.9 from 62 reviews
5 stars
59
4 stars
2
3 stars
0
2 stars
0
1 stars
1

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2018Top 5% Senior Living Community in 2023

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Overall Review of Quality Comfort Care

common 52 reviews mention this

Communication and quick response stand out

Residents describe fast communication and helpful follow-through from the office.

Many reviews emphasize quick call-backs, efficient setup, and office staff who keep families informed as needs change. Several people also mention caregivers and coordinators being attentive to scheduling and updates, which helped them feel supported day to day. A single review is sharply negative about after-hours access and delayed support, which contrasts with the overall pattern of responsiveness.

common 51 reviews mention this

Caregivers are described as kind and skilled

Caregivers are consistently described as compassionate and capable.

Across the reviews, families repeatedly talk about aides being patient, respectful, and genuinely caring. Multiple residents mention practical, hands-on help—such as personal care, transfers, wound care, and meal preparation—alongside emotional support. A recurring point is that caregivers felt “reliable” and “professional,” helping households maintain a sense of safety.

differentiator 12 reviews mention this

Overnight and 24/7 support is valued

Residents value around-the-clock coverage when needs are urgent or ongoing.

Several reviews specifically describe overnight coverage or 24/7-style scheduling for short-term recovery and longer needs. This aligns with the way the community lists support built around call systems and continuous supervision, plus help with activities of daily living. Families describe relief from having consistent coverage rather than worrying about gaps.

common 23 reviews mention this

Scheduling flexibility helps families adapt

Families report that scheduling changes are handled with flexibility.

Many reviews mention dependable scheduling, including short-notice help and adjustments as circumstances shifted. Some families describe transitioning from one stage of care to the next while keeping support aligned with changing routines. Where problems are mentioned, they are largely tied to one operational breakdown, rather than an ongoing inability to coordinate.

caveat 1 reviews mention this

One review flags major communication issues

One reviewer reports incorrect information and delayed support causing disruption.

One negative review describes incorrect entry information, long delays reaching a live person after hours, and confusion about the correct location for the shift. The reviewer also says a “late” outcome was tied to the agency’s disorganization rather than the worker’s actions. This is the only clearly negative account in the set, and it stands out against the many positive descriptions of responsiveness and coordination.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Washington Dulles International (22 miles away) Washington Dulles International (22 miles away)
  • Ronald Reagan Washington National (25 miles away) Ronald Reagan Washington National (25 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • McDonald's (1.6 miles)
  • Taco Bell (2.7 miles)
  • Bruster's Ice Cream (2.8 miles)
  • Burger King (3.1 miles)
  • McDonald's (3.2 miles)
  • McDonald's (3.2 miles)
  • Chipotle Mexican Grill (3.3 miles)

Pharmacies

  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3.3 miles)
  • Wegmans (3.8 miles)
  • Walgreens (4 miles)
  • Walgreens (4.1 miles)
  • CVS Pharmacy (5.4 miles)

Places of Worship

  • Church of the Redeemer (2.3 miles)
  • Rockville Evangelical Mission (4.2 miles)
  • Saint Andrew Kim Catholic Church (8.1 miles)

Cafes

  • Starbucks (2.8 miles)
  • Starbucks (2.9 miles)
  • Starbucks (3.8 miles)
  • Silver Diner (5.4 miles)
  • Starbucks (5.6 miles)
  • Starbucks (6.5 miles)

Transportation

  • Nextcar Gaithersburg South (2.9 miles)
  • Germantown MARC Station (4.7 miles)
  • Shady Grove Metro Station (5.2 miles)
  • Rockville Metro Station (7.8 miles)
  • Hertz Rent A Car (9.1 miles)
  • Twinbrook Metro Station (9.7 miles)

Physicians

  • Chesapeakeurology (3.1 miles)
  • Leon Kao, M.D. Germantown Allergy And Asthma (3.1 miles)
  • Kane Howard MD (3.1 miles)
  • Tibor E Frekko (3.7 miles)
  • Family Allergy & Asthma Care (3.8 miles)
  • Medical Access (3.8 miles)
  • Doctors First P.C-Rakesh Malik MD (4.1 miles)

Hospitals

  • Holy Cross Germantown Hospital (3.1 miles)
  • Adventist HealthCare Shady Grove Medical Center (6.5 miles)

Parks

  • Bohrer Park (4.1 miles)
  • Arora Hills Local Park (4.3 miles)
  • Rock Creek Regional Park (5.6 miles)
  • Black Hill Regional Park (5.6 miles)
  • South Germantown Recreational Park (7 miles)
  • Aberdeen Park (7.5 miles)
  • Falls Road Park (8.9 miles)

Theaters

  • AMC DINE-IN Rio Cinemas 18 (5.3 miles)

Frequently Asked Questions

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Related Resources

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  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

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