Quality Comfort Care

Save

  • Interior

    A cozy bedroom with a neatly made bed, ceiling fan, and soft lighting.

  • Decor

    A cozy bedroom with a neatly made bed, white nightstand, and soft lighting.

  • Living Room

    A cozy living room with a brick fireplace, comfortable sofa, and a view of the dining area.

  • Bedroom

    A bright and tidy bedroom with turquoise walls, featuring a bed and a desk with white furniture.

  • Trees

    A two-story house with a wooden deck overlooking a spacious backyard.

  • Windows

    A cozy bedroom with a large bed, ceiling fan, and warm lighting.

  • Dining

    A traditional dining room with a wooden table, elegant chairs, and a chandelier under natural light from a bay window.

  • Landscaping

    A two-story brick house with a garage and well-maintained lawn.

  • Kitchen

    A modern kitchen with wood cabinets and stainless steel appliances.

  • Artwork

    A traditional living room with a sofa, armchair, grandfather clock, and coffee table.

  • Patio

    A cozy patio with a dining set and grill surrounded by lush greenery.

Quality Comfort Care

20413 Highland Hall Drive, Gaithersburg, MD 20879

For more information about senior living options: (844) 490-3973

5 from 53 reviews
5 stars
51
4 stars
2
3 stars
0
2 stars
0
1 stars
0

Assisted Living

Overall Review of Quality Comfort Care

Pros

  • pro Comfort Home Care is described as outstanding, well-organized, and highly professional by multiple clients.
  • pro Brandi is praised for friendly, calm, patient-centered service and quick coordination of care.
  • pro The admin team, including leadership, is noted for being available, responsive, and able to arrange services promptly - even during holidays.
  • pro Caregivers are consistently described as empathetic, compassionate, professional, and skilled.
  • pro The agency is lauded for providing reliable around-the-clock care when needed and for smooth transitions as care levels change.
  • pro They handle long-term care paperwork efficiently, securing reimbursements in a timely manner.
  • pro Families report that caregivers become like family, making patients feel safe and cared for.
  • pro Services support recovery after surgery and during hospice care, improving quality of life.
  • pro The organization is considered reliable, punctual, adaptable, and capable of meeting short-notice requests.
  • pro Clients give strong recommendations for Comfort Home Care for elder and in-home health needs.

Review

Across a wide range of experiences, Comfort Home Care consistently emerges as a compassionate, capable partner for families navigating difficult health moments. In one memorable note, Brandi stands out for being incredibly caring and responsive. When help was suddenly needed for a mother-in-law, Brandi arranged for someone to be there that very evening, providing a much-needed relief during an incredibly stressful time. The thread running through many testimonials is a sense of steadiness and reliability the moment families reach out, even at moments of crisis.

Families repeatedly praise the Comfort Home Care team for its high level of service and accessibility. The admin staff are described as always available, responsive, and sensitive to what a family is going through. The nurses who come into homes are commended for their professionalism, patience, and kindness. Taken together, these elements create an impression of a well-organized operation that not only delivers care but also understands the emotional stakes for loved ones. The sentiment that Comfort Home Care is a top-tier provider comes through clearly in multiple voices.

Several reviews highlight the caregiving staff as not just competent but genuinely excellent. One reviewer called the caregivers "the best," while others described them as extraordinary, caring, and highly skilled. The consistency of warmth and attentiveness - caregivers who show up on time, listen, and adapt to changing needs - appears repeatedly. For families facing ongoing caregiving tasks, the presence of caregivers who become trusted partners in daily routines, rather than mere workers, is a recurring theme.

There are vivid, story-like accounts of the agency's ability to mobilize care on short notice and to coordinate complex schedules. In one case around Thanksgiving, Brandi arranged for five days of home health aide services for a sister in need, organizing care quickly and providing support for the entire extended family as they navigated a new process. In another instance, the management team, led by President Shaun Underkoffler, assembled two teams of caregivers for two 12-hour shifts per day immediately after hospital discharge, starting care the day the patient left the hospital. These storylines illustrate not only responsiveness but a capacity for careful planning and clear communication during transitions from hospital to home.

Longer-term, deeply involved care is also captured in the anecdotes. One reviewer described eight hours a day, seven days a week, for seven months of caregiving after a husband's brain cancer diagnosis, with caregivers arriving consistently to provide loving, skilled in-home support. The caregivers became like family, frequently checking on the caregiver's needs and even helping with insurance paperwork to secure timely reimbursements. The dedication extended to accompanying the patient to medical appointments and ensuring the patient and family felt safe and cared for throughout a devastating illness and eventual loss. The human impact of such sustained care is a central thread, underscoring Comfort Home Care's commitment to dignity and continuity.

Other testimonials emphasize the breadth of the agency's reach and its ability to support families in various circumstances. From postpartum-like recovery support after major surgeries to hospice-like care for a mother, reviewers describe compassionate, patient-centered care that respects the pace and preferences of those receiving services. The staff - names like Natoya, Mimi, Aline, and Agatha surface as trusted individuals who consistently delivered practical help, emotional reassurance, and a sense of steadiness in daily life. Whether it was helping with meals, light housekeeping, transportation to appointments, or direct wound and personal care, families felt that the caregivers were attentive to both practical needs and the emotional wellbeing of their loved ones.

The DC metropolitan area figures prominently in several accounts, with mentions of Rockville, Chevy Chase, and Washington, DC, highlighting a regional footprint that can respond quickly in local communities. The recurring praise for scheduling reliability, on-time arrivals, and flexible, professional service suggests a provider that has built strong systems around compassionate care. When families faced last-minute changes or required immediate placement, Comfort Home Care demonstrated an ability to respond with empathy, speed, and practical solutions, often turning what could have been a crisis into a manageable, hopeful experience.

Overall, the sentiment across these testimonials is one of deep appreciation and trust. Families describe Comfort Home Care as a top-notch organization that pairs skilled, dependable caregivers with administrators who are considerate, accessible, and proactive. The care teams are depicted not only as professionals but as partners who share in the emotional journey of caregiving, offering comfort, dignity, and practical support at every turn. For anyone seeking reliable in-home care - whether for post-surgical recovery, chronic illness, hospice-type support, or long-term caregiving - these stories present Comfort Home Care as a proven, compassionate choice that families can rely on during some of life's most challenging moments.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Washington Dulles International (22 miles away) Washington Dulles International (22 miles away)
  • Ronald Reagan Washington National (25 miles away) Ronald Reagan Washington National (25 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Quality Comfort Care in Gaithersburg, MD is a premier assisted living community that offers top-notch care and a comfortable living environment for seniors. Our community is equipped with a range of amenities to ensure that our residents have everything they need to live a fulfilling and enjoyable lifestyle.

Each fully furnished apartment includes cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. Residents can enjoy their meals in our elegant dining room, where we cater to special dietary restrictions and provide delicious and nutritious meal options. Housekeeping services are provided to ensure that the living spaces are clean and well-maintained.

Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that residents receive the proper dosage at the appropriate times. Our coordination with health care providers ensures seamless communication and collaboration between our community and medical professionals.

At Quality Comfort Care, we prioritize the mental wellness of our residents by offering a specialized program designed to promote emotional well-being. Scheduled daily activities provide opportunities for socialization and engagement within the community. For those who require transportation for medical appointments or other purposes, we offer transportation arrangements to meet their needs.

Conveniently located near several amenities, our community has 3 cafes, 2 parks, 6 pharmacies, 9 physicians' offices, 16 restaurants, 2 transportation options nearby. Additionally, there are places of worship within close proximity for residents who desire spiritual support. In case of any emergencies or medical needs, there is a hospital located nearby.

At Quality Comfort Care in Gaithersburg, MD, we prioritize providing high-quality care in a comfortable and welcoming environment. Our comprehensive range of services and amenities ensures that each resident receives personalized care tailored to their unique needs while enjoying all the comforts of home.

Nearby Places of Interest

Restaurants

  • McDonald's (1.6 miles)
  • Taco Bell (2.7 miles)
  • Bruster's Ice Cream (2.8 miles)
  • Burger King (3.1 miles)
  • McDonald's (3.2 miles)
  • McDonald's (3.2 miles)
  • Chipotle Mexican Grill (3.3 miles)

Pharmacies

  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3.3 miles)
  • Wegmans (3.8 miles)
  • Walgreens (4 miles)
  • Walgreens (4.1 miles)
  • CVS Pharmacy (5.4 miles)

Places of Worship

  • Church of the Redeemer (2.3 miles)
  • Rockville Evangelical Mission (4.2 miles)
  • Saint Andrew Kim Catholic Church (8.1 miles)

Cafes

  • Starbucks (2.8 miles)
  • Starbucks (2.9 miles)
  • Starbucks (3.8 miles)
  • Silver Diner (5.4 miles)
  • Starbucks (5.6 miles)
  • Starbucks (6.5 miles)

Transportation

  • Nextcar Gaithersburg South (2.9 miles)
  • Germantown MARC Station (4.7 miles)
  • Shady Grove Metro Station (5.2 miles)
  • Rockville Metro Station (7.8 miles)
  • Hertz Rent A Car (9.1 miles)
  • Twinbrook Metro Station (9.7 miles)

Physicians

  • Chesapeakeurology (3.1 miles)
  • Leon Kao, M.D. Germantown Allergy And Asthma (3.1 miles)
  • Kane Howard MD (3.1 miles)
  • Tibor E Frekko (3.7 miles)
  • Family Allergy & Asthma Care (3.8 miles)
  • Medical Access (3.8 miles)
  • Doctors First P.C-Rakesh Malik MD (4.1 miles)

Hospitals

  • Holy Cross Germantown Hospital (3.1 miles)
  • Adventist HealthCare Shady Grove Medical Center (6.5 miles)

Parks

  • Bohrer Park (4.1 miles)
  • Arora Hills Local Park (4.3 miles)
  • Rock Creek Regional Park (5.6 miles)
  • Black Hill Regional Park (5.6 miles)
  • South Germantown Recreational Park (7 miles)
  • Aberdeen Park (7.5 miles)
  • Falls Road Park (8.9 miles)

Theaters

  • AMC DINE-IN Rio Cinemas 18 (5.3 miles)

Frequently Asked Questions

Where is Quality Comfort Care?
What photos are available for Quality Comfort Care in Gaithersburg, Maryland?

Nearby Communities

Assisted Living in Nearby Cities

Related Resources

  • assisted living costUnderstanding the True Cost of Assisted Living in 2025: A Comprehensive Guide

    Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.