201 Major King Lane, Fort Washington, MD 20744
For more information about senior living options: (844) 490-3973
The nursing assistants were great. The staff and specialists are knowledgeable and transparent, the environment is clean, residents receive individualized attention, they communicate with families well, and meals are fresh daily. The family was very pleased with the care given to their brother; the staff were caring and professional.
The Fort Washington rehabilitation center is described as horrible, unorganized, and dirty. The nurses are rude and unprofessional. Families are told to wait in hallways and are not allowed to wake their loved ones. Staff removed the nurse call button and left patients unable to call for help. A patient suffered in the last week of life due to lack of care and compassion. The furniture is old, broken, and unsafe. Personal belongings of residents were taken or mishandled. The facility is plagued by neglect and poor overall quality of care, with calls for investigation or shutdown.Numerous testimonials paint a troubling picture of the Washington Rehabilitation Center in Fort Washington, Maryland. Across several reviews, families describe a facility where neglect, disorganization, and a lack of genuine patient care seem to be the norm rather than the exception. The tone ranges from deeply disappointed to outraged, with many insisting that others should think twice before entrusting a loved one to this center. A recurring refrain is that the overall experience feels chaotic and unprofessional, leaving families frustrated and fearful for the welfare of residents.
A central and serious thread in many accounts is the perception of inadequate care and unsafe conditions. Several reviewers allege that patients were kept in states of distress or discomfort for extended periods, with crucial assistance tools and life-support equipment reportedly unavailable when needed. One family member described the nurse call button being removed from his brother's bed, making it impossible for him to call for help while he was in significant distress or pain. There are claims that the suction equipment and other essential devices were misplaced or out of reach, forcing family members to intervene and demand attention. The scenes described include patients who were reportedly in pain, surrounded by feces, with seals of the suction apparatus left on the floor and little to no timely assistance from staff. In one vivid account, a visitor described a patient's tracheostomy area oozing secretions and being left without a call button in reach, prompting the family to repeatedly push for prompt cleaning and care.
The written experiences also portray a troubling pattern of poor communication and, at times, dismissive or hallway-based interactions with family members. Several reviewers recount being told to wait in hallways while staff supposedly "took care of" urgent needs or to avoid waking a patient who was deemed difficult to manage. Others report being given conflicting information - the medical team presenting one narrative on a visit day and a different story on the day of the patient's passing - leading to a sense of confusion and mistrust about the actual level of care provided. The sense of being brushed off or redirected rather than helped looms large in multiple accounts, fueling fears that residents' rights and dignity are not being respected.
The physical environment and overall facility maintenance also emerge as major concerns. Reviewers describe old, dirty, and damaged furniture in patient rooms, with some pieces reported as unstable or unsafe. The overall cleanliness and upkeep of rooms, clothing, and belongings are called into question, with claims that patients' personal items - such as clothing, Bibles, or other important possessions - were handled poorly, misplaced, or even taken. There are strong statements about the facility feeling unsanitary and decayed, with the implication that these conditions contribute to a broader sense of neglect in basic daily care - from clothing changes to meals and room cleanliness.
Not all responses are uniformly negative, however. A minority of reviews offer a contrasting experience, praising certain aspects of the staff and care. One reviewer writes that their family was very pleased with the care their brother received and described the staff as caring and professional. Another account highlights knowledgeable staff, transparent specialists, a clean environment, individualized attention to residents, good family communication, and meals that are fresh daily. These more positive notes indicate that there is at least some variation in care experiences, suggesting that outcomes may differ by unit, shift, or individual staff members.
There are also poignant personal testimonies from professionals in the field. An RN with experience in long-term care shares a detailed narrative of suboptimal care during a recent rehab admission, describing delays in pain management, withdrawal symptoms, and a perception that admission processes and ongoing care fell short of expected standards. The account echoes many concerns about timely medical response, appropriate pain control, and the overall culture of care within the facility, reinforcing the impression that issues observed by family members are not isolated incidents but rather a pattern that merits serious attention.
Several reviewers call for accountability and external review. There are explicit requests for lawyers, investigations, and involvement from regulatory bodies, underscoring a belief among several families that patient rights and safety have been violated. The repeated appeal for advocacy and resources reflects a sense of urgency and distress: families feel that systemic problems at the facility require intervention to protect current and future residents. The overarching message conveyed is clear: for anyone considering this center, the potential risks to loved ones seem substantial, and vigilance is essential.
In sum, the collective voice of these reviews portrays Washington Rehabilitation Center as a place where many families feel concerned about the quality and safety of care. While a few accounts acknowledge better experiences and competent staff in certain contexts, a preponderance of stories emphasizes neglect, disorganization, and distressing conditions that families found intolerable. The overarching takeaway is a strong warning to prospective families to research thoroughly, observe facilities directly, and seek out all available resources and legal guidance when evaluating whether this center is appropriate for a loved one.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ronald Reagan Washington National (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heal Rest in Fort Washington, MD is a fully furnished assisted living community that offers a comfortable and peaceful environment for seniors. With amenities such as a dining room, garden, outdoor space, telephone, and Wi-Fi/high-speed internet, residents have access to everything they need to live a convenient and connected lifestyle.
In terms of care services, Heal Rest provides assistance with activities of daily living, including bathing, dressing, and transfers. The community also takes care of coordination with health care providers and helps manage medication for residents. Special dietary restrictions are catered to through the provision of diabetes diet options and meal preparation services. Transportation arrangement for medical purposes and doctors' appointments is also available.
Residents at Heal Rest can enjoy a variety of activities designed to enhance their overall well-being and keep them engaged. Scheduled daily activities ensure that there is always something exciting happening within the community. Additionally, the community is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals.
At Heal Rest in Fort Washington, MD, seniors will find a nurturing environment where their needs are met with utmost care and attention.
Heal Rest is located at 201 Major King Lane, Fort Washington, MD 20744 in Prince George's County, Maryland
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