201 Major King Lane, Fort Washington, MD 20744
For more information about senior living options: (844) 490-3973
The family is pleased with the care provided to their loved one, noting that the staff are caring and professional. The staff and specialists are knowledgeable and transparent, with a clean environment and meals served fresh daily, and families are kept well informed. The administrator and the director of nursing are outstanding, especially for their willingness to listen. The Fort Washington Health Center is described as providing wonderful care with attentive, communicative staff. On a second visit, the care from doctors to the entire staff was excellent, and the GNA team felt like a second family; the therapy department is top-notch. Staff are courteous and residents' families report positive experiences and supportive service.
The Fort Washington rehabilitation center is described as horrible and unorganized. The nurses are rude and unprofessional. The facility left residents without nurse call buttons, preventing them from calling for help. Residents suffered bedsores and other injuries due to neglect and poor monitoring. The place is filthy with old, broken furniture and poor sanitation. Staff allegedly steal residents' personal items and blame the patients. Communication with families is poor, with infrequent or no updates. The food is terrible and undercooked. The facility should be shut down due to ongoing neglect and unsafe conditions.Heal Rest in Fort Washington is best suited for families needing short-term rehabilitation where vigilance and direct advocacy can compensate for gaps in day-to-day care. This community can function as a transitional option if local alternatives are scarce and if someone on the family side is prepared to monitor care, push for timely responses, and demand transparent updates. For most seniors, especially those with dementia, high fall risk, or complex medical needs, the risks highlighted in resident and family accounts nearly always outweigh any potential convenience or cost savings. In practical terms, this facility should be viewed as a last-resort choice when no better option is available, not a first pick for reliable, long-term care.
Alternatives should be strongly considered for elders needing consistent, high-quality supervision. Families facing dementia progression, wounds that require specialized attention, or medications that demand careful timing will want a setting with stable staffing, rigorous wound and med management, and proven systems for monitoring and communication. Several reviews flag persistent staffing turnover, disorganization, and gaps in basic safety and responsiveness, which means a facility with documented reliability, transparent nurse-call processes, and consistent wound and infection control practices is preferable. Also worth weighing are facilities with a track record of clean environments, well-maintained equipment, and a robust program for meals, housekeeping, and social engagement.
On balance, the few positive notes do not offset the most significant downsides. Some reviewers describe caring individuals among the staff, knowledgeable therapists, transparent communication from certain team members, and a generally clean environment in places. A few families highlight moments when aides or therapists showed genuine compassion and when the therapy team kept a structured, goal-oriented approach. Yet these better experiences are inconsistent and often overshadowed by widespread reports of neglect, poor monitoring, and disorganization. The contrast between isolated good interactions and systemic missteps creates a volatile picture: dependable, personalized care in bursts, interrupted by episodes that jeopardize safety and dignity.
The most troubling patterns run through the bulk of the anecdotes: delayed or withheld medications, missed calls for assistance, and insufficient supervision that led to falls, infections, or progression of conditions like dementia. Bedside care is repeatedly described as late or inconsistent, with reports of missing clothes or personal items, and in some cases, allegations of unsafe handling and unsanitary conditions. Organizational problems - ranging from unresponsive administration to fragmented communication with families - compound clinical risks. There are also credible accounts of critical incidents, including respiratory crises and hospital transfers, that prompt families to question whether escalation protocols were followed and whether proper wound or infection control measures were in place.
For families weighing the decision, a disciplined, action-oriented approach is essential. Before admission, request a comprehensive, written care plan with clearly assigned responsibilities for nursing, therapy, wound care, and medication management. Insist on direct access to the Director of Nursing and the administrator, and demand a defined communication window for family updates, preferably with a consistent point of contact. Tour the facility with a checklist focused on cleanliness, equipment maintenance, cleanliness of rooms and bathrooms, and the reliability of the call system. Ask to see recent quality measures, infection control procedures, and any recent state inspections or corrective action plans. Finally, establish a trial period with measurable goals for therapy outcomes, daily nurse check-ins, and timely medication administration - plus an explicit escalation path if care does not meet those benchmarks.
In the end, Heal Rest should be a considered option only when the family's alternatives are exhausted and access to a higher-quality environment is unavailable. For long-term placement or for elders who require steady, responsive care, stronger candidates will be found elsewhere - facilities with steadier staffing, rigorous oversight, reliable medication and wound management, and a proven culture of accountability. The prudent course is to treat this community as a temporary bridge rather than a preferred home, pairing admission with aggressively defined expectations, diligent oversight, and rapid escalation to regulators or alternate providers if standards slip.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ronald Reagan Washington National (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heal Rest in Fort Washington, MD is a fully furnished assisted living community that offers a comfortable and peaceful environment for seniors. With amenities such as a dining room, garden, outdoor space, telephone, and Wi-Fi/high-speed internet, residents have access to everything they need to live a convenient and connected lifestyle.
In terms of care services, Heal Rest provides assistance with activities of daily living, including bathing, dressing, and transfers. The community also takes care of coordination with health care providers and helps manage medication for residents. Special dietary restrictions are catered to through the provision of diabetes diet options and meal preparation services. Transportation arrangement for medical purposes and doctors' appointments is also available.
Residents at Heal Rest can enjoy a variety of activities designed to enhance their overall well-being and keep them engaged. Scheduled daily activities ensure that there is always something exciting happening within the community. Additionally, the community is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals.
At Heal Rest in Fort Washington, MD, seniors will find a nurturing environment where their needs are met with utmost care and attention.
Heal Rest is located at 201 Major King Lane, Fort Washington, MD 20744 in Prince George's County, Maryland
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