9000 Old Palmer Road, Fort Washington, MD 20744
For more information about senior living options: (844) 490-3973
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Hasani is very professional, patient, and quick to help. Colby is absolutely the best - professional, friendly, and reliable. Tod (Todd) is quick, efficient, and knowledgeable in handling maintenance requests. Heather and Todd are praised for consistently going above and beyond to resolve concerns. The maintenance team, including Hasani, Tod, Colby, and Hasan, provides fast, thorough, and courteous service. The property is well kept and quiet, with amenities like a pool and a nice dog park. The staff are friendly and helpful, and the leasing/maintenance teams are understandable. The environment is clean and safety-conscious, with quick and effective repairs. Residents note very good customer service and responsive maintenance from the team.
The complex is described as a catastrophe with roach infestations across multiple units. The management is rude, unwelcoming, and unprofessional, with mentions of corporate greed. Evictions are processed even when balances are paid, and eviction notices are publicly posted. Utilities are billed as rent, with alleged fraudulent allocation and unexpectedly high charges. Maintenance requests are slow, often canceled, and many issues (mold, leaks, broken appliances) go unresolved for weeks. Tenants face non-renewals or eviction threats that can lead to homelessness. The front office is hard to reach and communication is consistently poor. Ongoing HVAC, water, and plumbing problems cause extreme heat or outages lasting days. Parking is problematic: limited visitor parking, extra fees, and frequent towing.This Fort Washington option is best suited for seniors who want solid value and a manageable footprint, with affordable one-bedroom layouts, ample living space, and weekend-worthy amenities. The apartments show well for the price: a large bedroom with multiple closets, a roomy living area, and practical outdoor features like a dog park and a sizable patio. A quiet neighborhood setting is repeatedly noted as a plus, and on the maintenance side, residents value the dependable presence of technicians who deliver quick, courteous service when called - especially those who can fix essential items and explain what they're doing. For seniors prioritizing affordability and straightforward, reachable maintenance, this community can work - provided health and safety factors remain manageable.
However, serious caveats emerge in the reviews that would push families to weigh alternatives carefully. A pattern of recurrent interior problems - mold in bathrooms, cockroach infestations, and water leaks - highlights environments that can quickly erode daily comfort. Move-in readiness is a real concern, with multiple reports of units not being prepared or ready on promised dates, and ongoing reliability questions about utilities and fixtures. These conditions are not minor annoyances; they shape daily quality of life, especially for seniors who may have chronic health considerations or mobility needs. In short, the favorable price and space are easy to overlook when environmental reliability is inconsistent.
On balance, the best-preserved advantage lies with the maintenance team when called upon. Hasani, Tod, Colby, and a few others consistently earn praise for professionalism, responsiveness, and task-focused competence. When problems are addressed, repairs tend to be thorough, the technicians communicate what is needed, and turnover on a fix is kept to a minimum. Yet the strength of this maintenance labor pool cannot fully offset systemic issues in management and building conditions. The contrast is stark: competent hands at the point of repair versus a broader environment where recurring issues, delayed responses, and operational headaches still intrude on daily life.
Management and administrative reliability emerge as the largest red flags. Front-office interactions are frequently described as rude, unhelpful, or opaque, and move-in or renewal processes are marked by confusion and miscommunication. Complaints extend to how rent and utilities are presented, with many residents feeling overcharged or subjected to unclear, sometimes disputed billing practices. Notices about evictions or non-renewals surface as alarming signals, alongside visitor parking frustrations and frequent parking enforcement. Even when some staff members are praised, the overall pattern points to a disconnect between resident needs and the property's administrative follow-through.
For families weighing Grabael Home against Harbor Place-style reviews, this is a decision that hinges on risk tolerance. If prioritizing financial efficiency and dependable, friendly maintenance is paramount, the position is more favorable - but only if the resident team can ensure consistently clean, pest-free interiors and predictable utility reliability. When health and safety come first - mold avoidance, pest control, timely repairs, and a management culture that communicates clearly and respectfully - this property will likely fall short. Alternatives that promise steadier environment quality, fewer episodic outages, and more transparent billing practices should be seriously considered for seniors who cannot compromise on a consistently healthy living environment.
In the end, Grabael Home - if it aligns with Harbor Place's comparative profile - offers practical space and approachable maintenance at a compelling price point. It works best for cost-conscious seniors who can tolerate periodic environmental hiccups and spotty administrative experiences, and who are prepared to advocate vigorously for timely fixes and clear communications. For those who cannot tolerate recurring mold, persistent pests, frequent move-in disruptions, or opaque billing practices, a strategic pivot toward a better-managed option is strongly advised. The smart choice is to enter with a clear plan: inspect the unit thoroughly, confirm maintenance expectations in writing, verify parking and fee structures upfront, and insist on named contacts for urgent issues so the daily realities of aging in place are supported rather than unsettled.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ronald Reagan Washington National (7 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Grabael Home in Fort Washington, MD is a fully furnished assisted living community that offers a wide range of amenities and care services for its residents. The community features a dining room where residents can enjoy delicious meals prepared by the on-site staff. Additionally, the charming garden and outdoor spaces provide opportunities for relaxation and socializing.
Housekeeping services are provided to ensure that residents can enjoy a clean and comfortable living environment. Move-in coordination is also available to assist new residents with the transition process.
For those in need of care assistance, the Grabael Home offers support with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with healthcare providers to ensure that each resident's medical needs are met. Specialized care for diabetes patients is available, including meal planning and medication management.
Residents can look forward to engaging in scheduled daily activities designed to promote socialization and overall well-being. Additionally, there are three nearby cafes, two parks, six pharmacies, 17 restaurants, three transportation options, and one place of worship conveniently located near the community.
At the Grabael Home, seniors can enjoy a comfortable and supportive environment where their physical and social needs are well taken care of.
Grabael Home is located at 9000 Old Palmer Road, Fort Washington, MD 20744 in Prince George's County, Maryland
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