MB Services, LLC in Forest Hill, MD

Pros

• The MB HomeCare staff are competent and reliable.
• Candy and Renee are great at arranging replacements when needed.
• Toya was a wonderful companion and exceptionally helpful to a client's aunt during her declining years.
• Tracey, Joyce and Nicole were a blessing to a client's mom and family, being kind and helpful.
• Clients' moms looked forward to the caregivers' visits and regarded them as great companions.
• MB HomeCare is a wonderful company with a great team.
• The company is very professional and responds quickly.
• The office staff are responsive and professional.
• MB HomeCare is highly recommended.

Cons

• The reviewer would not recommend MB HomeCare to anyone due to unreliability and last-minute caregiver callouts.
• The reviewer notes having had over 40 caregivers in a year and finds the service unreliable.
• The reviewer states that caregivers call out at the last minute and leave without notice.
• The reviewer believes the caregivers may work for other agencies and do not care about their loved one or the stress it causes.
• The reviewer indicates that speaking with the owner yielded no help.

Review

MB Services, LLC in Forest Hill, MD is best suited for families that want in-home care built on warmth, personal attention, and practical daily support. This community shines when a loved one needs help with routine activities, medication reminders, and overnight presence that fosters safety and continuity in a familiar setting. It is especially strong for families prioritizing caregiver relationships and real-time responsiveness from management. Those who seek a highly personalized, companionship-forward approach will find the most value here. For clients whose top priority is unwavering, single-caregiver continuity or advanced medical nursing oversight, alternatives should be on the table.

The core strengths are anchored in the human side of care. Reviewers repeatedly praise the staff and management for being dependable, accessible, and genuinely attentive. Night and day, caregivers have stayed with loved ones through the night, assisting with showers, bathroom needs, and staying in the room to ensure comfort and safety. The agency's ability to arrange replacements quickly - embodied by team members who coordinate seamlessly when a backup is needed - helps preserve consistency for families juggling busy schedules. Companionship is a standout: dedicated aides like Toya, Tracey, Joyce, and Nicole are described as kind, trustworthy, and genuinely engaged with a loved one's well-being. The medication administration process is highlighted as thoughtful and patient-centered, turning a routine task into a caring, supportive interaction. Office staff are repeatedly cited as responsive, and the owner is described as sincere and approachable, reinforcing a stable, family-like culture.

Yet, a closer look at the reviews reveals a meaningful caution: at least one strong, negative experience centers on reliability. A family recounts a year-long period with 24/7 care that devolved into seeing more than forty different caregivers, with last-minute callouts and a sense that caregivers manage multiple agency commitments. That perspective signals a real risk: staffing variability can disrupt daily routines and raise stress for families already navigating complex care needs. The concern that some caregivers may work for other agencies - and that owner engagement may not always meet expectations - cannot be dismissed. While it remains a minority view in a sea of positive experiences, this warning matters for anyone prioritizing rigid staffing guarantees and predictable shift coverage.

When the positives align with family values, the benefits can genuinely offset the staffing caveat. The overnight presence, a core feature for those with balance issues, dementia, or safety concerns, provides tangible peace of mind. The combination of compassionate caregiving, patient-focused medication assistance, and a consistent, if rotating, team helps maintain quality of life and reduces anxiety about daily routines. The agency's track record of long-term engagement - seasoned care over years rather than weeks - further strengthens trust for families that want to see familiar faces and know the care philosophy remains steady. The ability to tailor caregiver matches to personality and needs remains a meaningful differentiator when compared with more impersonal arrangements.

This agency is well-suited for families who value relational continuity and flexible staffing, and who can tolerate occasional turnover risk in exchange for high-quality, personalized care. Those with highly predictable schedules and a preference for a single, dedicated caregiver should consider alternatives that prioritize strict one-to-one continuity and formalized guarantees. Similarly, clients requiring intensive medical nursing oversight, complex wound care, or 24/7 on-call nursing may find that other licensed home health providers with registered nurses on staff offer a better alignment with clinical expectations. In short, MB Services delivers remarkable warmth and practical support, but the reliability caveat warrants careful consideration for families with stringent staffing requirements.

For families moving forward, a practical decision framework helps separate fit from concern. Engage MB Services with clear questions about caregiver assignment, backup coverage, and how shifts are staffed when a regular caregiver is unavailable. Request references from families with similar needs, and probe the process used to match personalities, not just skill sets. Confirm the typical trajectory for caregiver rotation and how replacements are selected to minimize disruption. Finally, verify transparent communication channels, escalation procedures, and written expectations around response times. With thoughtful due diligence, MB Services can be an excellent match for those seeking compassionate, capable in-home care anchored by responsive management and a caring, long-term caregiving team.

This part of Forest Hill, Maryland offers convenient access to a variety of essential amenities for senior living. With several pharmacies such as Walgreens, Harford Pharmacy, CVS Pharmacy, and Rite Aid within close proximity, obtaining prescriptions and healthcare supplies is easily accessible. Additionally, there are a selection of dining options including Waffle House, The Hickory Lodge, Taco Bell, and Chick-Fil-A for convenient meal choices. Nearby physicians such as Dr Steven W. Dannenfelser, MD and Pediatric Partners provide medical care within a short distance. For leisurely activities and outdoor enjoyment, Rockfield Park and Colonial Acres Playground offer opportunities for recreation. Furthermore, there are hospitals like MedStar Health at Bel Air Medical Campus and Upper Chesapeake Medical Center nearby for any medical emergencies that may arise. The presence of places of worship like Saint Mark Roman Catholic Church provides spiritual support for those seeking religious services in the community. This neighborhood in Forest Hill combines convenience with essential services to cater to the needs of seniors looking for a comfortable living environment.

Pharmacies

• Walgreens (0.5 miles)
• Harford Pharmacy (0.6 miles)
• CVS Pharmacy (1.1 miles)
• Rite Aid (1.1 miles)
• Kleins Family Markets (1.2 miles)
• Klein's Super Markets (1.2 miles)
• Walgreens (1.3 miles)

Restaurants

• Waffle House (0.6 miles)
• The Hickory Lodge (0.9 miles)
• Taco Bell (1.1 miles)
• Chick-Fil-A (1.1 miles)
• Pizza Hut (1.2 miles)
• McDonald's (1.2 miles)
• Independent Brewing Company (2.4 miles)

Physicians

• Dr Steven W. Dannenfelser, MD (1.1 miles)
• Murias DR Richard (1.5 miles)
• Pediatric Partners (1.5 miles)
• North Park Center (1.5 miles)
• North Park Pediatrics (1.6 miles)
• Tinney Family Medicine (1.9 miles)
• Surg Center of Bel Air (2.8 miles)

Parks

• Rockfield Park (2.8 miles)
• Colonial Acres Playground (3.6 miles)

Cafes

• Starbucks (3.3 miles)
• Starbucks (5.9 miles)
• Panera Bread (7.8 miles)

Hospitals

• MedStar Health at Bel Air Medical Campus (3.6 miles)
• Upper Chesapeake Medical Center (3.9 miles)

Places of Worship

• Saint Mark Roman Catholic Church (5.1 miles)