Na's Place A Haven Of Rest in Essex, MD

1604 Browns Road, Essex, MD 21221

For more information about senior living options: (844) 490-3973

4.2 from 44 reviews
5 stars
28
4 stars
8
3 stars
1
2 stars
2
1 stars
5

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Overall Review of Na's Place A Haven Of Rest

Pros

  • pro They are very caring and treat residents like family.
  • pro They attend to all of residents' needs, including activities and nutritious food, with safety as a priority.
  • pro The Lighthouse feels like home, with excellent care and bright, sunny apartments.
  • pro There are lots of daily activities, keeping residents busy and engaged.
  • pro The staff are friendly, kind, and helpful, creating a warm and welcoming community.
  • pro Leadership is strong and puts residents first.
  • pro Families feel comforted and reassured knowing their loved ones are safe and well cared for.
  • pro The move-in process can be smooth, with staff showing patience and genuine care.

Cons

  • pro They report the staff lack compassion and display distrust toward families.
  • pro They say memory care has little to no activities, despite promises to involve MC residents in AL activities.
  • pro They describe a pervasive "us against them" culture, with family concerns dismissed by staff.
  • pro They accuse the facility of unsanitary and dirty conditions, including bugs and residents getting sick.
  • pro They allege certain managers are disrespectful and dishonest, and that some staff come to work under the influence.
  • pro They claim residents who become ill are not cared for promptly or properly.
  • pro They contend racism among managers, alleging Black employees are targeted.

Review

This Essex community is best suited for families that prize a home-like feel, steady daily structure, and staff who actively engage residents in everyday life. The strongest testimony centers on a warm, welcoming environment, clean surroundings, and leadership that puts residents at the center of care. For families who want clear routines, accessible activities, and caregivers who treat Mom and Dad like part of a family, this campus can feel like the right fit. Yet the reviews also flag the memory care experience as a risk area, suggesting that those with loved ones requiring intensive memory-support or highly predictable, compassionate MC engagement will want to scrutinize the unit closely. In short, the setting works well for conventional assisted living needs, with caution advised where memory care is involved.

On the plus side, the most persuasive notes highlight caring, personable staff and effective leadership. Families repeatedly describe caregivers who are attentive, friendly, and communicative, with particular praise for team members who go the extra mile. The facility earns high marks for cleanliness, safety, and daily activity options that keep residents occupied and socially engaged. Residents and families frequently speak of warm interactions, a sense of “being at home,” and leadership that values the team and prioritizes residents’ comfort. The physical environment, bright, well-kept apartments and common spaces, appears to reinforce the feeling of a safe, inviting place to live.

However, a sharp undercurrent of concern runs through several reviews. Serious allegations about unsanitary conditions, disrespectful management, and inappropriate conduct by staff appear in multiple accounts. Comments range from claims of a harsh, “us against them” staff culture to accusations of care gaps, poor documentation, and even staff under the influence. Memory care experiences are described by some families as underwhelming, with insufficient engagement and limited activities for MC residents. A few reviews also raise warnings about communication gaps, inconsistent response to illnesses, and a perception that leadership does not consistently support frontline staff. Taken together, these reports signal real risks that cannot be dismissed.

Those contrasting experiences create a meaningful calculus: do the positive, life-enriching aspects offset the reported deficiencies? For typical assisted living residents, the strong points, compassionate care, daily activities, cleanliness, and a reassuring sense of safety, can outweigh the negatives if the MC unit is not a primary need or if a specific caregiving team remains consistently aligned with family expectations. The credibility of leadership and the evident commitment to resident well-being are meaningful advantages. But for families with loved ones who require regular, high-level supervision, or who cannot tolerate reports of inconsistent sanitation and potential staff-related issues, the cons become more than a detour, they become a decisive factor.

Practical due diligence is essential before making a commitment. Prospective families should insist on a thorough in-person tour during multiple times of day to observe interactions, meal service, and activity programming. Direct conversations with residents and family councils can reveal the current tone of the community. Focus inquiries on memory care programming, staff turnover, incident reporting, sanitation practices, and how management handles complaints, especially any steps taken since the negative reviews surfaced. Request demonstrations of safety features, review recent activity calendars, and ask for transparent references from current families. If a red flag appears during observation or in follow-up conversations, proceed with caution and explore alternatives.

Ultimately, this community can be a strong fit for families seeking a welcoming, activity-rich, clean, and safety-conscious environment with compassionate staff, provided the current-state reality aligns with those strengths and memory care needs are being met with demonstrable competence. The most trustworthy path is discipline in verification: verify staffing stability, confirm cleanliness standards, and confirm MC programming and responsiveness. When these elements are in place, the positives outshine the concerns, offering a genuinely comforting option. If they are not, or if memory care demands are high, it is prudent to look at other communities where the balance between warmth, oversight, and care is more consistently demonstrated.

Features

Housing

  • 9 resident community capacity 9 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Baltimore-Washington International (15 miles away) Baltimore-Washington International (15 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Na's Place: A Haven of Rest is a welcoming assisted living community located in Essex, MD, designed to provide comfort and support for its residents. With a focus on enhancing quality of life, Na's Place offers a variety of amenities that create a home-like atmosphere. Residents can enjoy meals in a well-appointed dining room, spend time outdoors in a beautifully maintained garden, and benefit from housekeeping services that ensure their living spaces are tidy and comfortable.

The community features fully furnished accommodations equipped with essential amenities such as telephone and Wi-Fi/high-speed internet access to keep residents connected. Additionally, the staff at Na's Place is dedicated to assisting residents with activities of daily living, including bathing, dressing, transfers, and medication management. They also coordinate with healthcare providers to ensure all medical needs are met.

Residents can choose from meals prepared on-site that cater to special dietary restrictions and diabetes management, ensuring nutritious options are always available. Scheduled daily activities encourage social engagement and promote physical well-being within the community.

Conveniently located near local attractions, Na's Place is just a short distance from cafes, parks, pharmacies, physicians' offices, restaurants, transportation options for medical visits, places of worship, theaters, and hospitals, making it an ideal location for individuals seeking both independence and support in their daily lives.

With a team committed to providing personalized care and attention to each resident’s unique needs, Na's Place stands as a true haven for those looking for an enriching assisted living experience.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.5 miles)
  • Drug City Pharmacy (3.2 miles)
  • Giant (3.5 miles)
  • Walgreens (3.8 miles)
  • CVS Pharmacy (3.8 miles)

Restaurants

  • The Crazy Tuna Bar & Grille (0.6 miles)
  • Schultz's Crab House (1.4 miles)
  • Sonic Rosedale (3.3 miles)
  • McDonald's (4.4 miles)
  • Chick-Fil-A (4.8 miles)
  • TST* Rowboat Willies D (5.1 miles)
  • McDonald's (5.3 miles)

Transportation

  • Martin State Airport (MTN) (2 miles)

Parks

  • Eastern Regional Park (3.8 miles)
  • Marshy Point Nature Center (4.8 miles)
  • Dundee Creek Fishing Area (5.3 miles)
  • North Point State Park (5.7 miles)
  • Honeygo Run Regional Park (6.5 miles)
  • Patterson Park Annex (7.4 miles)
  • Canton Waterfront Park (7.4 miles)

Hospitals

  • MedStar Franklin Square Medical Center (4 miles)
  • The Charlotte R. Bloomberg Children's Center at Johns Hopkins Hospital (8.2 miles)
  • Osler Bulding (8.3 miles)
  • Kennedy Krieger Institute (8.4 miles)
  • Johns Hopkins Outpatient Pharmacy (8.4 miles)
  • MedStar Good Samaritan Hospital (8.9 miles)

Physicians

  • Maryland Vascular Specialists (4.1 miles)
  • Katzen Eye Group (4.3 miles)
  • Asthma, Allergy & Sinus Center (4.4 miles)
  • Johns Hopkins White Marsh (5.2 miles)
  • 301 Building at Johns Hopkins Bayview Medical Center (5.8 miles)
  • Overlea Personal Physicians (6.1 miles)
  • Patient First (6.9 miles)

Places of Worship

  • Calvary Baptist Church (4.4 miles)

Cafes

  • Starbucks (4.5 miles)
  • Panera Bread (4.8 miles)
  • Starbucks (6 miles)
  • Starbucks (7 miles)
  • Panera Bread (7.1 miles)
  • Starbucks (7.1 miles)
  • Starbucks (7.7 miles)

Theaters

  • AMC White Marsh 16 (4.9 miles)

Frequently Asked Questions

Where is Na's Place A Haven Of Rest?

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Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.