1604 Browns Road, Essex, MD 21221
For more information about senior living options: (844) 490-3973
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The residents are described as amazing, and MC residents are described as awesome. The Lighthouse Senior Living at Hopkins Creek is praised for a great atmosphere, being very clean, and having friendly staff. Crystal, the Lead Concierge, is described as helpful, knowledgeable, and professional. Ruth Corrado and the care team are credited with making mom feel welcome. The staff are described as caring and compassionate, with leadership that values team members. Staff provide multiple daily activities and the dining staff show a lot of love for residents. Families feel their loved ones are in a safe and supportive environment and often highly recommend the facility.
They state there was no compassion or understanding from staff, only distrust and accusatory behavior toward the family. They describe an ER incident where the mother was not allowed to return, forcing the family to scramble for another facility during Christmas. They report little to no activities in memory care and an "us against them" culture among the caregivers. They claim the facility is unsanitary and dirty, with bugs and residents getting bitten by spiders, and that the food makes residents sick. They allege disrespectful management and staff, with accusations of staff coming to work under the influence and racist attitudes toward Black residents. They state that when residents were sick or fell, staff did not provide timely care or transport them to needed services. They say concerns raised by families were dismissed with phrases like "we are the professionals; we will handle it." They accuse a Christmas party of being unprofessional due to management being drunk on the clock.A recurring thread in the reviews for Lighthouse Senior Living at Hopkins Creek in Essex, Maryland, is a sharp divide between those who felt welcomed, safe, and well cared for, and others who describe distressing experiences that left their families shaken. Some families praise the facility as a warm, caring community where residents are treated like family, the environment feels clean and orderly, and staff go above and beyond to support both residents and their relatives. In these accounts, residents are described as being monitored closely, with attention to safety, nutritious meals, and meaningful activities. Several reviewers specifically praise individuals such as Crystal (often highlighted as a standout lead concierge) and Ruth Corrado and the care team, who are repeatedly thanked for making new residents feel welcome and for handling requests efficiently. For families living far away, the sense that their loved one is in a safe, supportive place is a common and powerful reassurance.
On the more critical side, there are several pointed and emotionally charged accounts that describe serious lapses in care and communication. One family recounts a jarring ER trip for their mother that occurred after a call that unfolded on speakerphone with multiple staff members present. The tone of that call was described as lacking compassion and empathy, characterized by distrust and accusatory language. The family was told they might "work against" the staff or that questions about the incident implied harm, and they were told their mother would not be allowed to return. The experience forced the family to scramble to find another facility during the Christmas holidays, a period described as especially trying and painful. In this account, the memory care unit (MC) was particularly challenged by a scarcity of engaging activities, and the promised integration of MC residents into AL (assisted living) activities rarely materialized beyond a few residents.
Another major theme is the perceived misalignment between the promises made during the sales process and the actual day-to-day experience. Reviewers reported that MC residents were told they would participate in AL activities, yet this rarely occurred, and when activities did happen, it tended to exclude the majority of MC residents. The underlying atmosphere in some of these reports is described as an "us versus them" culture among staff, with family concerns framed as assumptions about being "professional" and in control, while families felt sidelined. The recurring advice from these reviewers is to trust one's instincts, ask many questions, and observe current residents - if many residents appear unhappy or eager to leave, that is a red flag. The negative experiences are presented as a clear warning about the importance of ongoing, visible resident happiness and quality of interactions.
A subset of reviews contains strongly negative allegations about unsanitary conditions and management behavior. One lengthy claim paints a picture of persistent cleanliness problems, bugs noted in living spaces, and residents becoming ill from food. Allegations extend to behavior by managers who are described as disrespectful and with "nasty attitudes" towards residents, and to the suggestion that staff members who report concerns are not adequately documented or addressed. Specific individuals are named in these accounts, including Tammy Fleming and Amber Harding, with claims that Harding engages in dishonesty and that staff sometimes arrive to work intoxicated. The scope of these claims is broad, touching on food-related illnesses, documentation practices, and a broader critique of corporate oversight. There are also repeated assertions that staff behavior is not aligned with residents' best interests, and that some reviewers experienced or observed racist dynamics within the organization. Because these are allegations reported by reviewers, they are presented as perceptions and claims rather than independently verified facts. Nevertheless, they contribute to a picture in which, for some families, serious questions about safety, respect, and accountability linger long after a visit.
In contrast, other reviewers emphasize positive, practical experiences that reinforce their confidence in the facility. Several accounts speak to a high level of day-to-day care, with multiple activities offered, friendly and helpful staff, and a general sense of community and calm. One account highlights how staff members consistently respond to needs quickly and professionally, and how the dining and caregiving teams show warmth and attentiveness. Some reviewers describe the facility as clean, well-maintained, and welcoming, with resident safety and well-being being a central priority. A recurring theme here is the importance of staff relationships - residents who feel seen, heard, and valued, and families who feel reassured by the team's competence and kindness. The praise often centers on specific staff by name, with Crystal singled out as a standout, and Ruth Corrado again noted for her role in supporting families and residents.
Several reviewers detail the logistics of moving a loved one into Lighthouse Hopkins Creek as a positive, constructive experience. One family recounts needing to relocate after a fall and finding a seamless transition aided by Lighthouse staff, who helped coordinate the move from rehab to the Lighthouse in about a week. They describe feeling that their mom was in a safe and supportive environment, and they express gratitude for the responsiveness and professionalism of the team. These narratives emphasize the practical benefits of strong coordination, a proactive care approach, and clear communication, especially when families are navigating transitions from hospital or rehab settings to long-term care. They also highlight the comfort that comes from knowing staff are attentive to daily needs, activities, and safety measures.
Taken together, the collection of reviews presents a nuanced portrait of Lighthouse Senior Living at Hopkins Creek. For prospective families, the message is not simple or one-sided: there are clearly documented experiences that many families count as positive and affirming - staff who care deeply about residents, a clean and welcoming environment, engaging activities, and an apparent emphasis on safety and personal connections. At the same time, there are serious, emotionally charged accounts that raise concerns about care quality, staff attitudes, and management. In some cases, families describe difficult, even traumatic experiences around emergencies, communication, and treatment of memory care residents; in other cases, families report feeling heard, supported, and confident in the care their loved ones receive.
If you are considering Lighthouse Hopkins Creek for a loved one, these reviews suggest a careful, thorough approach. Visit in person, observe how residents interact with staff, ask to see activity plans for memory care residents, request transparency around safety protocols, and solicit references from families who have recent experiences. It may also be valuable to speak with multiple staff members across shifts to gauge consistency in care and communication. While some families leave with peace of mind and gratitude, others urge vigilance and proactive engagement to ensure that needs are understood and met. The bottom line for many is that a successful placement appears to hinge on direct engagement with a responsive team, ongoing assessment of residents' happiness, and a shared commitment between staff and families to place the residents' well-being at the forefront.
9 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Na's Place: A Haven of Rest is a welcoming assisted living community located in Essex, MD, designed to provide comfort and support for its residents. With a focus on enhancing quality of life, Na's Place offers a variety of amenities that create a home-like atmosphere. Residents can enjoy meals in a well-appointed dining room, spend time outdoors in a beautifully maintained garden, and benefit from housekeeping services that ensure their living spaces are tidy and comfortable.
The community features fully furnished accommodations equipped with essential amenities such as telephone and Wi-Fi/high-speed internet access to keep residents connected. Additionally, the staff at Na's Place is dedicated to assisting residents with activities of daily living, including bathing, dressing, transfers, and medication management. They also coordinate with healthcare providers to ensure all medical needs are met.
Residents can choose from meals prepared on-site that cater to special dietary restrictions and diabetes management, ensuring nutritious options are always available. Scheduled daily activities encourage social engagement and promote physical well-being within the community.
Conveniently located near local attractions, Na's Place is just a short distance from cafes, parks, pharmacies, physicians' offices, restaurants, transportation options for medical visits, places of worship, theaters, and hospitals—making it an ideal location for individuals seeking both independence and support in their daily lives.
With a team committed to providing personalized care and attention to each resident’s unique needs, Na's Place stands as a true haven for those looking for an enriching assisted living experience.
Na's Place A Haven Of Rest is located at 1604 Browns Road, Essex, MD 21221 in Baltimore County, Maryland
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
