Willowbrook Square

10102 Country Club Road, Cumberland, MD 21502

For more information about senior living options: (844) 490-3973

4.5 from 28 reviews
5 stars
21
4 stars
2
3 stars
4
2 stars
0
1 stars
1

Assisted Living

Overall Review of Willowbrook Square

Pros

  • pro The rehab facility was great.
  • pro The stay was fabulous and the food was top notch.
  • pro The facility is nice to stay and receive treatment.
  • pro Everyone was nice and caring.
  • pro The staff are pleasant, caring, and loving; the place is wonderful.
  • pro The teachers and staff are great; they include parents every step of the way.
  • pro The Jefferson School is a great alternative for kids with autism and mental illness.
  • pro Massey Rehab is one of the best rehabs around.

Cons

  • pro The reviewer would not consider visiting the facility unless a loved one currently resides there.

Review

The collection of remarks paints a picture of care-centered environments that span rehab, psychiatry, and educational support. Across these voices, the common thread is a strong sense that compassionate staff, organized programs, and a focus on well-being make a tangible difference in people's experiences. Several reviewers emphasize the warmth of the people who work there, the feeling of being cared for, and the ways in which treatment and schooling are made accessible to families and young patients.

Not all notes carry the same weight of enthusiasm, but even the more cautious views acknowledge the institution as a place with clear purpose. One commenter explicitly states a personal stance: they would not recommend visiting unless a loved one resides there, signaling that the environment can be meaningful and relevant primarily to those who are directly involved in the care process. This tempered note contrasts with the broader chorus of appreciation, highlighting that the value of such facilities often depends on personal circumstances and needs.

Several reviewers describe experiences that lean toward the positive end of the spectrum. One person recalls their stay as "fabulous," with the added praise that the food was top notch and that they would highly recommend the experience. Another writer, reflecting on a visit in the 1980s, calls it a nice place to stay and to receive treatment, even as they acknowledge living elsewhere now and continuing treatment there for bipolar disorder and other issues. The sentiment is one of gratitude and continuity, suggesting that the care provided there can have lasting relevance beyond the immediate stay.

Memory threads from the past also surface in a more specific setting: someone who was in the underage unit, Cottage C, in 1997 says they can't complain and that it wasn't a bad experience. The tone is modest but clearly positive, underscoring that even among younger patients, the facility was experienced as a supportive place during a challenging time.

Beyond individual experiences, the tone across multiple comments is consistently warm about staff and the overall atmosphere. Phrases like "everyone so nice and caring," "great place," and "the staff is so pleasant, caring, and loving; it is truly wonderful" recur, underscoring a perception of genuine kindness and attentiveness. These appreciations are not just about procedural effectiveness; they emphasize interpersonal warmth and a sense that the people working there value patients as people.

Education and family involvement appear as important themes as well. One review highlights teachers and staff who include parents every step of the way, pointing to a collaborative approach that seeks to engage families as partners in treatment. This is complemented by a reference to The Jefferson School, described as a great alternative for kids with autism and mental illness, suggesting that the system blends clinical care with educational options designed to support neurodiverse learners and their families.

Another dimension of the landscape is the presence of specific rehab and treatment programs, with mentions of Massey Rehab described as "there" and regarded as one of the best around. The brief endorsements - such as "helpful" and "great staff" - help reinforce the sense that these facilities are seen as reliable, well-regarded resources within their communities, valued for both practical support and the quality of the personnel who deliver it.

Taken together, these reviews present a nuanced but predominantly favorable portrait of rehab, psychiatric care, and related educational services. The stories center on compassionate, attentive staff; supportive environments that feel safe and welcoming; and a commitment to involving families and delivering thoughtful, collaborative care. While individual experiences vary and some voices express caution about visiting outside of direct involvement, the overarching impression is one of dedication to helping people heal, learn, and move forward with confidence.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Willowbrook Square in Cumberland, MD, is an exceptional assisted living community that provides a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community offers fully furnished accommodations with cable or satellite TV, a dining room, and a kitchenette. Residents can enjoy beautiful outdoor spaces and take advantage of the small library for leisurely reading. Wi-Fi/high-speed internet is available throughout the community for residents to stay connected.

Care services are provided around the clock, with 24-hour supervision to ensure safety and assistance with activities of daily living. The dedicated staff also provides support with bathing, dressing, and transfers as needed. Special attention is given to those on diabetes diets, with meal preparation and service catered accordingly. Medication management is also available to help residents stay on top of their medication routines.

At Willowbrook Square, mental wellness programs are offered to promote emotional well-being and social engagement among residents. The community encourages resident-run activities and schedules daily activities for everyone's enjoyment and entertainment.

Located conveniently near three cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals, Willowbrook Square ensures that residents have easy access to various amenities outside the community.

Overall, Willowbrook Square offers a warm and inviting environment where residents can enjoy personalized care services while maintaining an active and fulfilling lifestyle.

Nearby Places of Interest

Hospitals

  • Thomas B Finan Center (0 miles)
  • Western Maryland Regional Medical Center (0.6 miles)
  • Emergency Department, Western Maryland Regional Medical Center (0.6 miles)
  • Cumberland Nursing Home (0.9 miles)
  • Memorial Hospital (1.3 miles)

Physicians

  • Schwab Family Cancer Center (0.3 miles)
  • David Allen Litman (0.5 miles)
  • Allegany Ear Nose Throat (0.5 miles)
  • Tri-State Women's Health Center (0.6 miles)
  • Vootla, Vamshidhar Western Maryland Regional Medical Center Gastroenterology and General Surgery (0.7 miles)
  • Upmc Western Maryland Outpatient Behavioral Health Services (0.7 miles)
  • Allegany Surgical Associates (0.7 miles)

Parks

  • Constitution Park Dog Park (0.6 miles)
  • Constitution Park (0.8 miles)
  • C&O Canal Towpath (1.5 miles)

Pharmacies

  • Pharmacare Willowbrook (0.6 miles)
  • The Medicine Shoppe Pharmacy (0.7 miles)
  • Pharmacare (0.9 miles)
  • Factor One Source Pharmacy (1.2 miles)
  • Martin's Pharmacy (1.4 miles)
  • Walsh-Mccagh & Kellough Pharmacy (1.4 miles)
  • Pharmacare Of Cumberland (1.5 miles)

Places of Worship

  • Fire Ministries on (0.8 miles)
  • Union Rescue Mission of Western MD (1.2 miles)
  • First Christian Church-Disciples of Christ (1.3 miles)
  • Central Assembly of God (1.4 miles)
  • Saint Patricks Roman Catholic Church (1.5 miles)
  • Our Lady of The Mountains Roman Catholic Congregation (1.5 miles)
  • Mt Hermon United Methodist Church (1.6 miles)

Transportation

  • Amtrak - Cumberland Station (1.2 miles)
  • Western Maryland Railway Station (1.5 miles)
  • Queen City Taxi (2.4 miles)
  • Yellow Cab (2.6 miles)
  • Enterprise Rent-A-Car (3.2 miles)

Restaurants

  • Chick-Fil-A (1.3 miles)
  • Puccini Restaurant (1.3 miles)
  • McDonald's (1.3 miles)
  • Harrigan's (1.3 miles)
  • Jin's Asian Cuisine (1.3 miles)
  • Roy Rogers (1.3 miles)
  • Papa John's Pizza (1.3 miles)

Cafes

  • Queen City Creamery & Deli (1.4 miles)
  • Corner Tavern (1.5 miles)
  • Basecamp Coffee (1.7 miles)

Frequently Asked Questions

Where is Willowbrook Square?

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