Cumberland Healthcare Center in Cumberland, MD
Save512 Winifred Road, Cumberland, MD 21502
For more information about senior living options: (844) 490-3973
They had a great rehab experience after a hospital stay, with social services providing abundant discharge resources. The therapy team is highly efficient and supportive. The staff is friendly and feels like family taking care of residents. The rooms are clean and well kept, with a stellar hospice suite. The admission process is seamless and well informed during the transition from hospital to long-term care. The rehab team helps residents regain independence, and the nursing staff are kind. Social services provide many community resources to support a safe discharge and follow-up. Rita, the therapy director, is deeply caring, and the therapy staff are commendable. The overall care gives families peace of mind.
The Cumberland Healthcare facility is described as having unbearable neglect and communication failures. The staff reportedly turned off the patient's room phone and confiscated her cell phone, isolating her. The social worker assigned to the case is described as perpetually unavailable, leaving the family in the dark. The overall attitude of the staff is described as appalling, with rude and dismissive behavior. The facility is given a one-star rating for substandard and abusive conditions. There are reports of extreme understaffing, mold on ceilings, and food described as disgusting. Some aides are described as rude and some nurses as not truly nurses, with neglect such as bedsores and not turning patients. Personal items were lost (wedding bands, birth certificates, SS cards) and help releasing to go home was lacking. It is alleged that vitals were not taken for a patient, who later died in the hospital, with staff reportedly doing nothing.Cumberland Healthcare Center is best suited for families pursuing short-term rehab after hospitalization, where the priority is a robust therapy program, smooth discharge planning, and a supportive,-knit clinical team. The facility shines in rehabilitation focus: therapy teams that work efficiently to restore independence, a social services department adept at navigating resources and transitions, and a welcoming admission process that makes moving from hospital to skilled care feel seamless. Clean rooms, a well-regarded hospice suite, and consistently friendly nursing and therapy staff create a tangible sense of reassurance for families trying to chart a recovery path. For anyone anchored by the goal of getting a loved one back on their feet quickly, Cumberland can deliver measurable gains when expectations align with its strengths.
Those considering alternatives should weigh the facility against a higher bar for safety, consistency, and long-term security. Several reviews flag serious concerns about understaffing, communication gaps, and problematic conduct by some employees, including instances of neglect and poor handling of patient matters. Families with loved ones who require vigilant, 24/7 supervision, complex medical management, or specialized dementia care may want options with a more proven track record in risk reduction and transparent accountability. If steady, predictable staffing, rigorous family updates, and a consistently respectful care culture are non-negotiables, it makes sense to explore other facilities with stronger, communicative oversight.
The positives at Cumberland - especially in rehab and therapy - often offset the immediate concerns when a short, clearly defined recovery stint is the goal. Residents repeatedly praise the therapy directors and frontline therapists for motivating progress, restoring mobility, and helping patients regain independence. The social services team frequently earns high marks for guiding families through discharge planning and community resources, a critical factor in reducing readmission risk. When meals, cleanliness, and a sense of "being cared for" align with therapy progress, families can experience genuine peace of mind about a loved one's daily life on site. These elements can make a tangible difference in recovery trajectories and final discharge outcomes.
Yet the constellation of cons cannot be ignored. The most troubling themes center on staffing shortages and uneven care quality, with reports of delayed responses, medication gaps, and even alleged mistreatment in some units. Instances of poor communication from social workers or nursing staff, along with lost personal items and inconsistent follow-through on patient needs, supply a counterweight to the rehab success stories. Some reviews describe a culture where critical information does not travel efficiently to families, and where urgent concerns struggle to receive timely attention. This twin reality - strong rehab capability paired with fragile day-to-day reliability - creates a meaningful risk calculus for families with high safety or long-term care expectations.
To navigate these realities, families should insist on concrete, up-front confirmations before any placement. Schedule meetings with the therapy director to review the exact rehab goals, expected timelines, and daily schedules. Request a thorough briefing from social services on discharge pathways and aftercare options, including home health referrals and community supports. During visits, observe how staff respond to call bells, how nurses and aides coordinate, and whether bedside communication feels respectful and timely. Probe about dementia or higher-acuity care units if those needs exist, and verify medication management processes, including order reconciliation and pharmacy handoffs. Above all, demand transparency about staffing levels on weekends and peak hours.
In the final assessment, Cumberland Healthcare Center offers undeniable strengths for short-term rehab anchored by an effective therapy program and a family-conscious admission process. It is not a uniform verdict, though; the care environment can hinge on staffing realities and the consistency of day-to-day communications. For families prioritizing rapid, goal-driven rehabilitation, and who can commit to active involvement and frequent follow-ups, Cumberland can be a solid choice. For those seeking unwavering safety, flawless communication, and reliable long-term care, it is prudent to compare alternatives with stronger demonstrated stability. The decision should hinge on the resident's care needs, the family's capacity to engage, and the certainty that the daily care experience will meet essential safety and communication standards.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cumberland Healthcare Center in Cumberland, MD, is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. With air-conditioning throughout the facility, residents can enjoy a cool and comfortable environment. A beauty salon is available on-site for residents to pamper themselves and maintain their personal grooming. Cable or satellite TV is provided in each room for entertainment purposes.
The community operates transportation services to help residents with their daily needs and appointments. A computer center is available for residents who want to stay connected with loved ones or engage in online activities. Devotional services are offered off-site for those who wish to nurture their spiritual needs.
Meals are served in a dining room where restaurant-style dining is provided, ensuring that residents can enjoy delicious and nutritious meals. The facility also includes a fitness room for those who want to engage in physical activities to maintain their health.
The fully furnished rooms have private bathrooms and kitchenettes, allowing residents to have privacy and convenience. Housekeeping services are provided to ensure that the living spaces are always clean and tidy.
Indoor common areas provide spaces for socializing or engaging in activities such as reading in the small library or playing games in the gaming room. Outdoor spaces like gardens offer opportunities for relaxation amidst nature.
The staff at Cumberland Healthcare Center provides 24-hour call system and supervision, ensuring that assistance is readily available when needed. They assist with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions like diabetes diets are accommodated, along with medication management.
The community offers a variety of activities to keep residents engaged and entertained. Community-sponsored activities and resident-run activities provide opportunities for socializing with fellow residents. There are also fitness programs, planned day trips, and scheduled daily activities available.
Cumberland Healthcare Center benefits from its convenient location with cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals all nearby. This ensures easy access to essential services and amenities for residents.
This area of Cumberland, Maryland offers a variety of amenities that cater to the needs and interests of seniors. With several hospitals and medical facilities nearby, including Cumberland Nursing Home and Western Maryland Regional Medical Center, residents have access to quality healthcare services. There are also multiple pharmacies in close proximity for convenience in obtaining medications. Additionally, there are plenty of dining options such as Oscar's Restaurant and Chick-Fil-A, as well as cafes like Queen City Creamery & Deli for socializing with friends. Places of worship such as Fire Ministries and First Christian Church provide spiritual support for those seeking it. Transportation options are readily available with the Amtrak station and taxi services nearby. Overall, this area offers a comfortable and convenient living environment for seniors looking to settle down in Cumberland.
Cumberland Healthcare Center is located at 512 Winifred Road, Cumberland, MD 21502 in Allegany County, Maryland
Cumberland Healthcare Center on seniors.fyi includes 6 photos including images showing landscaping, interior, building, seating area, entrance, gazebo, dining, pathway, and more.
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