2866 Marshall Hall Road, Bryans Road, MD 20616
For more information about senior living options: (844) 490-3973
The employees are friendly.
It is not as clean as it once was. The patient care is only mediocre.There is a noticeable drift in the overall environment that used to feel more polished and orderly. The sense you get when you step into the place now is that it isn't as clean as it used to be, and that impression sticks with you as you move from room to room. The surfaces that once seemed to gleam or at least stay consistently tidy now carry a different weight - little signs of wear, spots that aren't fully addressed, and a general sense that upkeep isn't keeping pace with demand. This isn't just about appearances; it subtly erodes confidence in the setting and colors the expectations patients bring with them.
Alongside the cleanliness issue, the quality of patient care has a counterpart that sits in the "mediocre" category. It's not that care is non-existent or entirely neglectful, but the level of attentiveness, thoroughness, and responsiveness doesn't rise above what one would expect from average operations. Some patients or family members may leave feeling that their needs are acknowledged but not consistently prioritized or anticipated. The routine, everyday aspects of care - timeliness, clear communication, and proactive support - appear to be present but not consistently exceptional. In short, care meets a basic standard, but it seldom elevates beyond it.
The human side of the experience helps to soften the impact of those factors. The staff members and employees, as described, are friendly. That friendliness is a tangible asset: it can provide reassurance, warmth, and a sense of being heard during stressful moments. When the environment feels uncertain or routine tasks feel slower, a courteous, approachable team can make a meaningful difference in how patients perceive their stay. The friendliness acts as a bridge and a buffer, offering moments of comfort and personal connection even when other aspects of the experience aren't shining.
Yet friendliness alone cannot fully counterbalance the shortcomings in cleanliness and care quality. It's one thing to be welcomed with a smile and another to rely on that warmth when basic conditions are less than ideal or when medical needs require urgent attention. The gap between a courteous demeanor and the practical realities of a clean facility and consistently excellent care becomes more noticeable over time. Individuals may leave feeling grateful for kind staff in the moment, but still dissatisfied with the overall experience if other dimensions don't meet expectations.
For those evaluating or choosing a service location, these dynamics present a mixed picture. On one hand, the environment benefits from approachable, friendly personnel who can provide reassurance and personal touch. On the other hand, the decline in cleanliness and the mediocrity of care raise concerns about consistency and reliability. It's a combination that can generate a cautious or uncertain impression: warmth is present, but it doesn't completely compensate for what's missing on the strategic front - cleanliness standards, streamlined care processes, and a level of service that consistently exceeds baseline expectations.
What would likely help move the experience toward a stronger, more trusted standard is a focused review of cleaning protocols and staffing adequacy. Clear, measurable targets for sanitation and daily maintenance, reinforced by accountability at multiple levels, could address the drift in cleanliness. In parallel, reinforcing patient care workflows - ensuring timely responses to requests, proactive communication, and thorough follow-through - would elevate the substantive quality of the care delivered. When these improvements are paired with the existing friendly culture of staff, the overall experience could shift from merely acceptable to genuinely reliable.
Ultimately, the narrative here points to a facility where the emotional warmth of the team is a bright spot, but it sits within a broader context that feels unsettled. The kindness and approachability of employees are valued and visible; however, without stronger upkeep of the physical environment and a more consistently proactive approach to patient care, those strengths risk becoming overlooked in the face of recurring cleanliness and care challenges. The potential for a positive, well-rounded experience remains, provided the organization commits to addressing the core operational gaps that currently temper the overall impression.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ronald Reagan Washington National (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Angels Heart Home in Bryans Road, MD is an assisted living community that offers a wide range of amenities and care services to ensure a comfortable and fulfilling living experience for its residents.
The community boasts a spacious dining room where residents can enjoy delicious meals prepared by the staff. The facility is fully furnished, providing a cozy and welcoming atmosphere for its residents. A beautiful garden offers a tranquil outdoor space for relaxation or socializing with fellow residents.
Housekeeping services are provided to ensure that the environment remains clean and tidy at all times. Move-in coordination assistance is also offered to help new residents settle into their new home smoothly.
Residents can stay connected with their loved ones through the availability of telephone services and Wi-Fi/high-speed internet access throughout the community.
In terms of care services, Angels Heart Home provides assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that residents receive the necessary medical attention. Special dietary needs, including diabetes diets and other restrictions, are accommodated in meal preparation and service.
Medication management ensures that residents take their medications properly and on schedule. Transportation arrangements, both for medical purposes and doctor's appointments, are available to provide convenience for residents who may have difficulty traveling independently.
To keep residents engaged and entertained, scheduled daily activities are organized within the community. These activities promote social interaction among residents while providing mental stimulation and enjoyment.
Additionally, Angels Heart Home benefits from its location near parks and restaurants, offering opportunities for recreational activities or dining out.
Overall, Angels Heart Home in Bryans Road, MD provides a supportive environment where seniors can receive personalized care while enjoying a comfortable lifestyle enriched with amenities and engaging activities.
Angels Heart Home is located at 2866 Marshall Hall Road, Bryans Road, MD 20616 in Prince George's County, Maryland
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