Active Home Care Service

Pros

• Elite Home Care is praised for timely, professional service.
• Jesse is described as personable, responsive, and deeply committed to his clients' needs.
• The agency is noted for having the resources to match clients with the right caregiver for their loved ones.
• Leadership and customer service are consistently described as exceptional and highly reliable.
• Nurses are proactive, engaging, and compassionate, with staff who treat clients like family.
• Families report peace of mind and a sense of being cared for during difficult times.
• The company is viewed as trustworthy, with integrity, professionalism, honesty, and empathy.
• Billing and administrative processes are described as smooth, with easy online paperwork and insurance reimbursements.

Cons

• The worst company ever the employees are very rude unprofessional always late

Review

Elite Home Care Solutions consistently earns high praise for delivering timely, professional, and genuinely compassionate home care. Across numerous testimonials, families highlight how quickly and reliably the agency responds to needs, matches their loved ones with the right caregiver, and keeps care on track with clear communication. The overarching impression is that Elite not only provides care but also reassures families with a sense of warmth, trust, and partnership during difficult times.

One throughline in the feedback is the leadership and personal engagement of the team, especially Jesse Epps, the company's owner. Review after review emphasizes Jesse's responsiveness, approachability, and commitment to understanding each family's unique situation. Clients repeatedly note that he is personable, informative, and ready to help, often going "above and beyond" to ensure the care plan fits their loved one's needs. The theme of leadership extends to the field staff as well, with caregivers described as proactive, dependable, and deeply committed to their patients' well-being.

Care quality is consistently described as one-on-one, patient-centered, and dignified. Many testimonials praise caregivers who treat clients like family, performing tasks with respect for their dignity, and maintaining a compassionate, patient-first attitude. Families frequently mention how caregivers notice daily needs and take initiative - alerting them to what's needed and handling routine tasks in a timely, respectful manner. The dedication of staff to create a comforting, familiar environment during care is repeatedly highlighted as a standout feature of Elite's service.

Operational excellence underpins the positive experiences described. Families appreciate the smooth contracting process, including online paperwork and straightforward billing. In several accounts, Elite coordinated care details such as ensuring the caregiver's match (for example, providing a male caregiver when requested) and conducting thorough in-home safety checks. The billing process is noted as efficient and predictable, with bi-weekly statements and even assistance with long-term insurance reimbursement. When issues arise, management and leadership respond quickly, addressing concerns through counseling, mentoring, and direct communication, which reinforces trust and stability for families.

The impact on families is profound. Testimonials describe not just practical support but real peace of mind: the ability to visit loved ones without constant worry, the confidence that care is reliable, and the emotional relief that comes from knowing a trusted professional is in place. Several accounts specifically call out how Elite's care enables families to uphold routines and maintain a sense of normalcy during challenging times, including illness or dementia. The sense of partnership with the agency - feeling heard, supported, and part of a caring team - comes through strongly in these stories, with references to care that's "beginning to end" and staff who make families feel they're in good hands.

Geographically, the outpouring of praise focuses on the DMV area, including Maryland's Howard County, where many families note they relocated or found Elite to be the best option for their loved ones. Beyond individual relationships, the testimonials convey a broader reputation: Elite is described as professional, knowledgeable, and responsive, with caregivers who are conscientious during sensitive periods such as the COVID era. The collective voice paints Elite as a trusted, highly recommended option for home healthcare, with many families expressing gratitude and admiration for the care their loved ones receive.

It's important to acknowledge that not every review is uniformly glowing. One testimonial notes a harsh critique, describing the company as "the worst," with claims of rude, unprofessional, and late employees. While this stands in stark contrast to the overwhelmingly positive feedback, it serves as a reminder that experiences can vary and that Elite's leadership often responds to concerns quickly to address and improve issues. The overall narrative, however, remains one of deep appreciation and strong advocacy for Elite Home Care Solutions as a top choice for compassionate, professional home care in the community.

In sum, Elite Home Care Solutions emerges as a care partner that families can trust. The combination of responsive leadership, compassionate and well-matched caregivers, a strong emphasis on dignity and personal attention, and efficient, transparent operations creates a holistic care experience that many families describe as life-changing. For those seeking reliable in-home healthcare with a compassionate touch, Elite's stories suggest they consistently deliver on promises, build lasting relationships, and prioritize the well-being of both clients and their families.

Beltsville, Maryland offers a convenient and bustling community for senior living. With easy access to a variety of restaurants ranging from fast food options like McDonald's to sit-down options like Looney's Pub, there is something to suit every taste. The area also provides various transportation options with multiple metro stations nearby, making it easy to get around the city. For those looking to stay active and enjoy the outdoors, there are several parks in the vicinity, including Duvall Playground and High Ridge Park. Additionally, there are pharmacies, physicians' offices, and hospitals within close proximity for any medical needs. Those seeking a leisurely afternoon can visit cafes such as Starbucks or Vigilante Coffee for a relaxing break. Overall, Beltsville offers a well-rounded and vibrant community for seniors looking to settle down in the area.

Restaurants

• McDonald's (1.7 miles)
• McDonald's (2.7 miles)
• First Watch (4.2 miles)
• McDonald's (6.2 miles)
• Nestle Ice Cream (6.5 miles)
• Looney's Pub (7.2 miles)
• McDonald's (7.2 miles)

Transportation

• Greenbelt Station (2.3 miles)
• Greenbelt Metro Station (2.3 miles)
• College Park - University of Maryland Metro Station (4.7 miles)
• Prince George's Plaza Metro Station (6.1 miles)
• New Carrollton Amtrak Station (6.9 miles)
• West Hyattsville Metro Station (7 miles)
• Forest Glen Metro Station (7.6 miles)

Places of Worship

• College Park United Methodist Church (2.5 miles)
• Christ Congregational Church (6.3 miles)
• Basilica of the National Shrine of the Immaculate Conception (9.2 miles)
• Christian Community Presbyterian Church (10 miles)

Pharmacies

• Kaiser Permanente - Pharmacy (2.8 miles)
• CVS Pharmacy (3.2 miles)
• Greenbelt Co-op Supermarket & Pharmacy (3.4 miles)
• CVS Pharmacy (3.9 miles)
• Walgreens (4.4 miles)
• Herbiculture (4.7 miles)
• CVS Pharmacy (4.8 miles)

Parks

• Duvall Playground (2.9 miles)
• High Ridge Park (5.3 miles)
• Fort Slocum Park (8.2 miles)
• Georgian Forest Park & Tennis Courts (8.4 miles)
• Rock Creek Park (9.4 miles)
• Chevy Chase Park (9.7 miles)
• Winding Creek Local Park (9.9 miles)

Physicians

• Allergy Partners of Metro DC (3.3 miles)
• Rochelle Hardy Md (5.6 miles)
• Ford Medical Associates (5.6 miles)
• Eternal Dermatology (7.3 miles)
• Sheikh, Sarah Capital Womens Care (7.8 miles)
• Maple Lawn Surgery Center (7.8 miles)
• Dr Vanessa Allen (8.1 miles)

Cafes

• Starbucks (6.3 miles)
• Vigilante Coffee (6.6 miles)
• Starbucks (7.2 miles)
• Lost Sock Roasters (7.8 miles)
• Starbucks (9.2 miles)
• Starbucks (9.8 miles)

Hospitals

• Holy Cross Hospital (7.2 miles)
• Medstar Washington Hospital Center (9.9 miles)
• Children's National Medical Center (10 miles)

Theaters

• Alamo Drafthouse Cinema DC Bryant Street (9.8 miles)