1703 East 29Th Street, Baltimore, MD 21218
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Helping Up Mission (HUM) emerges from the collection of reviews as a place that many people credit with dramatic life changes, while also sparking a wide range of experiences that reflect the complex reality of running a recovery-focused program. For many, HUM is described as a safe, supportive space where years of abuse and addiction can be confronted and healed. A number of voices emphasize the shelter, the structure, and the spiritual framework that surrounds the work, with residents and alumni speaking about a genuine sense of belonging and renewal. One longtime participant proudly notes that they will celebrate four years of sobriety on a specific date in 2025, describing themselves as thriving and expressing gratitude for the transformation HUM helped catalyze. The sentiment is echoed by others who stress that the organization provides a real chance to start again, offering not just survival but a new outlook on life. The theme that recurs here is not merely shelter or detox; it is rehabilitation that many describe as deeply personal and enduring.
The personal narratives frequently center on the human warmth of the staff and the culture of care that supporters associate with HUM. People talk about staff who genuinely love and support those in recovery, with some reviewers asserting that staff continue to be part of their journey long after formal involvement has ended. The gratitude expressed by participants ranges from emotional relief to practical gratitude for the guidance and ongoing encouragement that helped them stay the course. For veterans in particular, the program is praised for its veter?ans' services - shelter, help with basic needs, and addiction recovery support tailored to those who have served. A specific administrator and contact, Mr. Rasheed Savage, is highlighted by several reviewers as professional, reliable, and effective in helping veterans navigate the path toward stability and dignity.
Family members and friends also speak powerfully about HUM's impact. One reviewer describes how the program has helped an adult family member - specifically the father of their children - achieve a remarkable recovery and gain the pride of his loved ones. The narrative conveys not only personal recovery but a broader restoration of family bonds and social standing, with gratitude directed toward the organization and even divine gratitude for the transformation witnessed. Donors share in this spirit as well, recounting emotional moments when giving clothing or other items felt meaningful and acknowledged. The sense that HUM treats generosity with respect and appreciation comes through clearly, reinforcing a belief in the organization as a community asset whose influence extends beyond its clients to the wider network of supporters and volunteers.
Beyond individual testimonials, several reviewers identify HUM as a high-quality, Christian-based rehabilitation option. The descriptions emphasize a robust program that includes meetings, education, and a sense of purpose anchored in faith. One reviewer characterizes HUM as a "top-notch" rehab option with a high success rate, while others highlight the opportunity to contribute back to the community as part of the healing process. There is also a sense that HUM is a place where values like compassion, service, and accountability are cultivated in practical ways, including partnerships and programming that aim to reconnect people with work opportunities and social responsibilities. The mention of Johns Hopkins and other program elements adds a layer of credibility for some readers who are evaluating the holistic approach and the supportive ecosystem that surrounds recovery.
However, the compilation also contains a number of criticisms and painful experiences that provide a stark counterbalance to the otherwise hopeful stories. A few reviewers describe barriers to admission, recounting occasions when individuals faced rejection or unclear intake procedures. One account simply states, "they wouldn't even let me in program," reflecting a sense of exclusion or misalignment with the facility's policies. Another reviewer expresses deep disappointment with how a family member with bipolar disorder and PTSD was treated during intake, alleging that the decision to turn him away overlooked crucial context about his mental health and trauma history. Other criticisms touch on logistical issues like intake timing and accessibility, with a caller noting inconsistent information about when intake occurs and describing a situation where a wheelchair-bound individual felt neglected by staff.
The most troubling and specific allegations fall into concerns about treatment at the shelter and the handling of clients' possessions. A reviewer claims that clients' personal property was stolen and that the overnight shelter conditions felt punitive - like jail rather than a supportive recovery setting. There is also a charged allegation that "millions of donated dollars have stolen" from the organization, a claim that is presented in the review as something the community should be aware of. Taken together, these points underscore a reality that even a well-intentioned faith-based program may face: real people navigate real struggles, and the experience of care can diverge dramatically from expectations or ideals. Other comments reflect frustration with perceived institutional barriers or staff disengagement, which can leave prospective clients or partners feeling uncertain about whether HUM will meet their needs.
In sum, the stories about Helping Up Mission illustrate a tapestry of impact: life-changing recovery for many individuals, meaningful support for veterans, and a sense of community belonging that extends into families and donors. At the same time, the reviews reveal significant tensions around access, consistency of care, and allegations of misconduct or mismanagement. Readers are invited to see HUM as a place of action, faith, and service that can deliver powerful personal transformation for some, while also confronting the harsh realities and logistical challenges that can accompany large, faith-based recovery programs. The overarching message from these voices is that HUM holds tremendous potential to be a beacon of hope, but like any large organization dealing with complex social issues, it is also a space where improvements, accountability, and ongoing dialogue are essential to ensure that the most vulnerable receive the help they need in a fair and respectful manner.
Purpose House is an assisted living community located in Baltimore, MD. Our community offers a range of amenities and care services to ensure that our residents live comfortably and receive the support they need.
Our spacious dining room provides a welcoming atmosphere for residents to enjoy delicious meals prepared by our dedicated staff. The entire community is fully furnished, offering a cozy and homely environment. Residents can also take advantage of our beautiful garden and outdoor space, perfect for relaxation and socializing.
We understand the importance of maintaining a clean living environment, which is why we offer housekeeping services to all residents. Additionally, our move-in coordination services make transitioning into our community seamless and stress-free.
To keep residents connected with their loved ones and the outside world, we provide telephone lines and Wi-Fi/high-speed internet access throughout the community.
At Purpose House, we prioritize the health and well-being of our residents. Our dedicated team provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that residents receive proper medical care. For those with diabetes or special dietary restrictions, we offer specialized meal plans and medication management.
Transportation is an essential service for seniors, which is why we arrange transportation to medical appointments. In addition, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby for convenience.
We believe in fostering an active lifestyle among our residents. Our scheduled daily activities provide opportunities for social engagement and entertainment.
If you are looking for an assisted living community that prioritizes comfort, support, and engaging activities in Baltimore, MD, Purpose House is here to meet your needs. Come visit us today!
Purpose House is located at 1703 East 29Th Street, Baltimore, MD 21218 in Baltimore city, Maryland
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