Priority Care in Baltimore, MD

4709 Charlton Avenue, Baltimore, MD 21214

For more information about senior living options: (844) 490-3973

3.6 from 100 reviews
5 stars
62
4 stars
2
3 stars
3
2 stars
4
1 stars
29

Assisted Living

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    Overall Review of Priority Care

    Pros

    • pro The staff were attentive, professional and friendly.
    • pro The staff are professional and nice and take good care of patients.
    • pro There is little to no wait, and the providers are nice.
    • pro This is one of the best walk-in clinics in the city, with everyone being kind and caring.
    • pro The front desk staff work very hard to ensure a pleasant and comfortable visit.
    • pro The care is fast and in-and-out; service is efficient.
    • pro The facility is clean, attentive, respectful, and unmatched in hospitality.
    • pro Miss Barnes the PA injected lidocaine quickly and painlessly.
    • pro Nicky is a gem - kind and welcoming.
    • pro The staff treat patients like family and go above and beyond.
    • pro Sherice and Ben were thorough, kind and helpful.
    • pro Carolina and Emma were amazing - professional and caring.

    Cons

    • pro They say it's a waste of time because patients can't be seen without a claim number, and staff refuse to see them.
    • pro They criticize poor communication, with missing lab results and messages not returned.
    • pro They claim care is delayed and misdiagnosed (e.g., shingles) and not provided promptly.
    • pro They report hours-long waits with little to no updates.
    • pro They describe staff as rude or lacking compassion and poor bedside manner.
    • pro They describe the clinic as poorly managed and understaffed with administrative problems.
    • pro They advise avoiding this facility and going to Bayview Patient First instead.

    Review

    Priority Care in Baltimore is best suited for seniors and families who want quick, uncomplicated urgent-care access with a friendly, respectful staff and clean, welcoming surroundings. For someone who needs rapid symptom relief, minor injuries, or routine urgent-care conversations without a long, investigative medical odyssey, this network can deliver. The clinics tend to shine in warm bedside manner, efficient check-ins, and clinicians who explain options clearly. However, it is not presented as a dependable solution for ongoing primary care, chronic disease management, or guaranteed follow-up, and that distinction matters when planning care for an aging relative who requires steady continuity and reliable lab handling.

    Those who should consider alternatives understand the trade-offs in consistency and administration. Several reviews flag long or unpredictable wait times, inconsistent hours, and sporadic responsiveness to calls or messages. The sense of reliability varies by location and management at any given time, with some patients reporting excellent experiences and others describing delays, missed lab results, or disorganized communication. For seniors who need stable, ongoing management, or for families seeking predictable, centralized records and proactive follow-up, shifting to a provider with stronger continuity of care and robust back-office operations may be wiser. Bayview Patient First is repeatedly suggested as a comparably capable option by disappointed reviewers.

    The strongest pros across positive reports are the staff's empathy and professionalism, the generally quick or efficient visits, and the clear, compassionate care from several clinicians. Compliments consistently highlight friendly front-desk teams, attentive PAs and NPs, and providers who listen and explain treatment plans. When the right clinician is on duty - Carolina, Colleen Lindo, Ben, Alfred, and others - the care feels thorough, with patients leaving reassured and relieved. The facilities tend to be clean, and the overall patient experience can be smooth and reassuring, especially for straightforward concerns like minor cuts, dermatologic issues, and common infections.

    Yet the main cons recur with enough frequency to demand serious consideration. Administrative and managerial shortcomings show up as missed or delayed lab results, unreturned calls or messages, and confusion around services such as primary care programs that shift or terminate without timely notice. Reports of rude or dismissive bedside manner from a few providers clash with the many positive experiences, contributing to a perception of uneven quality. Billing concerns, high first-visit charges, and complaints about being steered toward unnecessary testing or procedures further complicate the value proposition. In several branches, hours or staffing gaps have led to frustration for families trying to secure timely care.

    These pros and cons intersect in a practical, decision-focused way: Priority Care can be a strong choice for urgent needs when the visit is handled by a compassionate, competent clinician and when the location is well-staffed on that day. The clean environment and customer-focused front desk can make a real difference for a worried family member. However, the variability in administration and follow-through means that one cannot rely on consistent experiences across visits or sites. For families weighing assisted living options, this translates into a pragmatic rule: use Priority Care for episodic, acute issues with the expectation of excellent bedside care, but pair it with a backup plan for ongoing primary care, lab follow-ups, and dependable communications.

    In the end, the recommendation is practical and selective. If choosing Priority Care, prioritize a location with a stable team you've had success with, call ahead to confirm hours, and set expectations about lab results and follow-up communications. Consider Bayview Patient First or other urgent-care networks for more predictable continuity, especially for seniors who require reliable medication management and consistent test results. Priority Care remains a viable option for urgent, short-term needs delivered with warmth and efficiency, but it should be part of a broader, carefully chosen care strategy that preserves steady access to primary care and reliable follow-through.

    Features

    Housing

    • 8 resident community capacity 8 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Baltimore-Washington International (13 miles away) Baltimore-Washington International (13 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Priority Care in Baltimore, MD is a premier assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.

    Our community boasts a beautiful dining room where residents can enjoy delicious meals prepared by our skilled staff. The entire facility is fully furnished, providing a cozy and inviting atmosphere for our residents. Additionally, we have a lovely garden and outdoor space where residents can relish in the natural beauty and spend time outdoors.

    At Priority Care, we understand the importance of maintaining a clean and organized living environment. Therefore, we provide housekeeping services to ensure that each resident's living space remains tidy and comfortable.

    We also offer move-in coordination services to make the transition into our community as seamless as possible for new residents. Our dedicated staff will assist with all aspects of the move, ensuring that everything is taken care of.

    Residents at Priority Care can stay connected with their loved ones and the outside world through telephone and Wi-Fi/high-speed internet services available throughout the community.

    In terms of care services, our committed staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each resident receives appropriate medical attention. Our staff is experienced in diabetes management and special dietary restrictions, providing support to those with specific dietary needs.

    Transportation arrangements are made for medical visits as well as doctors' appointments to ensure that residents can access necessary healthcare services conveniently.

    To keep our residents engaged and entertained, we offer scheduled daily activities designed to promote social interaction and mental stimulation.

    Additionally, Priority Care benefits from its excellent location in Baltimore. There are numerous cafes, parks, pharmacies, restaurants, physicians' offices, hospitals nearby which allow easy access to various amenities and healthcare resources.

    At Priority Care in Baltimore, MD, we strive to provide exceptional care while maintaining an active and fulfilling lifestyle for our residents.

    Nearby Places of Interest

    Restaurants

    • Koco's Pub (0.6 miles)
    • Colin's Seafood and Grill (1.5 miles)
    • Zen West Roadside Cantina (2.2 miles)
    • McDonald's (2.4 miles)
    • Burger King (2.6 miles)
    • McDonald's (2.6 miles)
    • Blakes Crab House (3 miles)

    Pharmacies

    • CVS Pharmacy (0.9 miles)
    • Walgreens (1.5 miles)
    • CVS Pharmacy (1.7 miles)
    • Northern Pharmacy and Med Equipment (1.8 miles)
    • CVS Pharmacy (1.9 miles)
    • Walgreens (2.5 miles)
    • Rite Aid (2.5 miles)

    Hospitals

    • MedStar Good Samaritan Hospital (1 miles)
    • MedStar Union Memorial Hospital (2.3 miles)
    • Kennedy Krieger Institute (3.4 miles)
    • Osler Bulding (3.5 miles)
    • Johns Hopkins Outpatient Pharmacy (3.6 miles)
    • The Charlotte R. Bloomberg Children's Center at Johns Hopkins Hospital (3.6 miles)
    • Sheppard Pratt Health System (3.8 miles)

    Cafes

    • Starbucks (2.1 miles)
    • Miss Shirley's Cafe, Roland Park (2.9 miles)
    • Dooby's (3.9 miles)
    • Ceremony Coffee Roasters (4.2 miles)
    • Starbucks (4.4 miles)
    • Starbucks (4.5 miles)
    • Pitango Bakery + Cafe (4.5 miles)

    Physicians

    • Scottish Rite Speech & Language Center (2.4 miles)
    • East Baltimore Medical Center (3.4 miles)
    • Overlea Personal Physicians (3.4 miles)
    • O'Dea Building- St Josephs Hospital (3.4 miles)
    • Pediatric Partners (3.4 miles)
    • Jai Medical Center (3.6 miles)
    • Clinical Associates (3.9 miles)

    Parks

    • Rodgers Forge Tot Lot (3 miles)
    • Patterson Park (4 miles)
    • Patterson Park Annex (4.1 miles)
    • Lake Roland (4.4 miles)
    • Cromwell Valley Park (4.5 miles)

    Transportation

    • Penn Station (3.4 miles)

    Places of Worship

    • Brown Memorial Woodbrook Presbyterian Church (3.5 miles)
    • Church of the Immaculate Conception (4.3 miles)

    Theaters

    • Cinemark Towson And Xd (4 miles)

    Frequently Asked Questions

    Where is Priority Care?

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    Related Resources

    • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

      The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

    • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

      Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

    • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

      Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.


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