4709 Charlton Avenue, Baltimore, MD 21214
For more information about senior living options: (844) 490-3973
The staff are attentive, professional and friendly. The providers are nice and take good care of patients. The clinic offers quick service with friendly staff. The front desk staff are helpful, and the facility is clean. Nicky is praised for being kind and welcoming. Raina listened to concerns and treated the patient well. Aisha made the patient feel like coming home, with care and kindness. The clinic is described as one of the best walk-in clinics in the city, with quick and courteous service. The team is thanked for being kind, professional and gentle.
They were told they could not be seen without a claim number and were refused care. They complained that lab results were missing and that staff did not return messages. They felt they were not listened to and were misdiagnosed with contact dermatitis instead of shingles. They waited for hours, sometimes over three hours, with little to no update. They described poor bedside manner and a staff that did not seem to care about their discomfort. They questioned the privacy and security of handling private medical, insurance, and financial information. They criticized covid care as not following best practices and lacking timely follow-up or Paxlovid when requested. They noted a surcharge for credit card payments and a lack of electronic prescriptions. They warned others not to waste time at the clinic.A broad range of experiences emerges from these reviews, painting a mixed picture of care at this urgent care location. On one hand, many patients describe a welcoming, efficient environment where staff are attentive, professional, and genuinely caring. They highlight friendly front-desk personnel, nurses, and providers who listen, explain, and treat them with respect. In several visits, the facility feels clean and well-organized, and patients repeatedly note quick service and short waits when things go smoothly. For some, this has been a dependable place to get prompt care during illness, with staff who make them feel at ease and valued.
Several reviewers sing the praises of individual staff members who stood out for kindness and expertise. Names like Raina, Nikki, Aisha, and Miss Barnes surface as particularly helpful, with patients mentioning that they felt listened to, treated with care, and given thoughtful guidance. The sentiment of being welcomed and treated like a person - not just a patient - recurs across several accounts, and a number of patients leave with a sense that their experience was personal and positive. When the clinic runs well, people emphasize that they were in and out quickly, sometimes in under 20 minutes, and that the overall atmosphere - clean, friendly, efficient - contributes to a highly favorable impression.
Yet the other side of the spectrum is unmistakable and frequently troubling. A common thread is frustration with wait times, sometimes extending into hours, which undermines the perceived value of urgent care. A number of reviewers report waits of 90 minutes, several hours, or being told an appointment would take much longer than anticipated. In some cases, despite being seen, follow-through on test results and communications about ongoing care did not meet expectations, leaving patients anxious or uncertain about their diagnosis and treatment.
Administrative and communication issues also weigh heavily in the reviews. Patients recount problems with lab results and referrals: missing or unreceived lab data, calls or messages that go unanswered, and a sense that information is falling through the cracks. One reviewer laments a "mystery" of missing lab results and an inability to obtain answers from the clinic, while others describe delays in getting prescriptions filled because of poor or slow follow-up. Financial and logistical irritants appear as well: a surcharge for card payments, handwritten receipts, and the lack of electronic prescriptions are cited as inconvenient and out of step with what patients expect from modern clinics.
Medical care, at times, is called into question with pointed examples. Some patients feel they were not properly listened to or evaluated, leading to delayed or inappropriate treatment. Instances include a shingles case misdiagnosed as contact dermatitis, missed opportunities for antiviral therapy, and a perception that more thorough testing (like chest X-rays) or follow-up care was not pursued with the seriousness it warranted. There are also complaints about antibiotic decisions, with one patient feeling they were prescribed a steroid instead of addressing a bacterial infection, ultimately seeking care elsewhere. A few reviews describe encounters where treatments or recommendations seemed out of step with best practices, prompting concerns about the consistency and quality of care.
There are indications of organizational change affecting patient experience as well. A subset of reviews suggests that management shifts have changed the trajectory of service quality for the better, praising a more welcoming front desk, smoother processes, and more attentive clinicians after new leadership took over. However, this sentiment is not universal; other reviews carry a warning that the clinic's performance can be inconsistent and that some days feel poorly managed, with care gaps and miscommunications persisting.
Overall, the stories reveal a clinic that can be an excellent resource when everything aligns: friendly, professional staff; a clean, efficient environment; and prompt, compassionate care. But the same facility can disappoint when administrative bottlenecks, communication failures, and uneven medical evaluations interfere with timely and effective treatment. For prospective patients, the takeaway is clear: the experience may be highly variable depending on the day, the staff on duty, and how well the administrative systems are functioning. If you go, it may help to arrive prepared to advocate for your needs, confirm test results and prescriptions, and have a plan for follow-up if your symptoms persist or worsen.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Priority Care in Baltimore, MD is a premier assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.
Our community boasts a beautiful dining room where residents can enjoy delicious meals prepared by our skilled staff. The entire facility is fully furnished, providing a cozy and inviting atmosphere for our residents. Additionally, we have a lovely garden and outdoor space where residents can relish in the natural beauty and spend time outdoors.
At Priority Care, we understand the importance of maintaining a clean and organized living environment. Therefore, we provide housekeeping services to ensure that each resident's living space remains tidy and comfortable.
We also offer move-in coordination services to make the transition into our community as seamless as possible for new residents. Our dedicated staff will assist with all aspects of the move, ensuring that everything is taken care of.
Residents at Priority Care can stay connected with their loved ones and the outside world through telephone and Wi-Fi/high-speed internet services available throughout the community.
In terms of care services, our committed staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each resident receives appropriate medical attention. Our staff is experienced in diabetes management and special dietary restrictions, providing support to those with specific dietary needs.
Transportation arrangements are made for medical visits as well as doctors' appointments to ensure that residents can access necessary healthcare services conveniently.
To keep our residents engaged and entertained, we offer scheduled daily activities designed to promote social interaction and mental stimulation.
Additionally, Priority Care benefits from its excellent location in Baltimore. There are numerous cafes, parks, pharmacies, restaurants, physicians' offices, hospitals nearby which allow easy access to various amenities and healthcare resources.
At Priority Care in Baltimore, MD, we strive to provide exceptional care while maintaining an active and fulfilling lifestyle for our residents.
Priority Care is located at 4709 Charlton Avenue, Baltimore, MD 21214 in Baltimore city, Maryland
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
