4702 Simms Avenue, Baltimore, MD 21206
For more information about senior living options: (844) 490-3973
The agency should not be allowed to be in business. The employees are absolutely terrible. They sit around watching TV, eating, and playing on their phones. A staff member walked out on the client in the middle of her shift because the client was difficult. The entire agency quit with no notice. The owner has an awful attitude and acts like she is doing the client a favor. The reviewer would give less than one star.In my many years working in this field, I have rarely encountered a situation as troubling as the one I've seen with this agency. The experience left me convinced that this operation should not be allowed to remain in business. What began as a standard service provider quickly revealed itself to be poorly managed, unreliable, and decidedly uncaring about the people it is supposed to support. The overall impression is one of systemic failure rather than a hiccup in a difficult market; it felt as though the organization lacks both the commitment and the competence required to do meaningful, accountable work with clients who rely on them every day.
According to my firsthand observations, the employees at this agency are dominated by a striking lack of professionalism. The staff members I encountered did not engage with their duties in a constructive or compassionate manner. Instead of focusing on the needs of the client, they appeared to be more interested in screens, snacks, and casual entertainment. It wasn't just occasional lapses in attention; it was a pattern. The impression left by their behavior was that their primary activities during work hours were watching television, eating, and leisurely scrolling on their phones rather than performing the essential tasks their roles demanded.
The situation deteriorated further with a particularly troubling incident during a shift with a difficult client. One of the workers walked out in the middle of her shift, abandoning the client rather than addressing the challenges that arose. This was not an isolated moment of frustration; it seemed to be a culmination of a broader culture that prioritizes personal convenience over the obligations of care. The act of leaving in the middle of service speaks volumes about how this agency views its responsibilities and its clients - an attitude that is both alarming and unacceptable when people's well-being is at stake.
What followed the walkout was nearly incomprehensible: the entire agency quit outright, with no notice given to anyone relying on their services. The abrupt cessation of service left clients, families, and caregivers in a precarious and unstable position. There was no forewarning, no transition plan, and no attempt to mitigate the fallout. The lack of professional accountability in handling a crucial service under these conditions demonstrates a level of disregard for clients that is hard to reconcile with any reasonable expectation of care or reliability.
On top of everything else, the owner's demeanor cemented the overall negative impression. The attitude was described as awful and, more troubling, as if she believed she was doing the client a favor by providing services at all. That perspective - that the client is an inconvenience rather than the reason for the service - runs counter to the fundamental purpose of any agency dedicated to care. When leadership treats the job as optional or favors to be granted rather than a professional obligation, confidence in the organization quickly erodes, and so does trust in the quality of care being offered.
The exasperation I feel is not simply about a single bad day or a handful of missteps; it is about an ongoing pattern that suggests a systemic misalignment between the agency's stated mission and its actual practices. The combination of disengaged staff, a mid-shift walkout, an entire sudden shutdown, and a dismissive leadership tone creates a situation that is not merely subpar - it is dangerous and unacceptable. For anyone who values consistency, accountability, and respect in caregiving, this agency stands out as a cautionary tale rather than a trustworthy partner.
If you are evaluating agencies to provide essential support, take this experience as a clear warning. The risk of encountering the same level of disengagement, abrupt service disruption, and an indifferent leadership approach is real and substantial with this organization. The horror story here isn't merely about a bad review; it's about a pattern that has tangible, troubling consequences for clients who depend on dependable, compassionate care. The message is simple and urgent: search for an organization that treats care as a real job with real obligations, not as a favor or a temporary convenience.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Loving Care in Baltimore, MD is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a welcoming and comfortable environment with a dining room for communal meals and fully furnished accommodations.
Residents can enjoy the outdoors in the beautiful garden or outdoor spaces available. Housekeeping services are provided to maintain cleanliness and tidiness within the community. Wi-Fi/high-speed internet access is also available for residents to stay connected with loved ones.
Loving Care offers various care services to assist residents with their daily living activities. This includes assistance with bathing, dressing, transfers, and coordination with health care providers. The community also provides specialized care for individuals with diabetes, including adherence to a diabetes diet and monitoring medication management.
Meal preparation and service are available to ensure that residents receive nutritious meals tailored to their dietary restrictions. Special dietary restrictions can be accommodated to meet individual needs. Transportation arrangements for medical appointments are provided, ensuring that residents have convenient access to necessary healthcare services.
Loving Care aims to create an engaging environment for residents by offering scheduled daily activities. These activities promote social interaction, mental stimulation, and physical well-being among residents.
Additionally, the community benefits from its proximity to various amenities in Baltimore. There are 10 cafes nearby for residents who wish to explore different culinary options. Outdoor enthusiasts will appreciate the presence of 6 nearby parks where they can enjoy nature and recreational activities. Access to 28 pharmacies ensures convenient access to medications, while 11 physicians offer medical expertise closeby. Residents can also choose from 34 nearby restaurants when seeking dining options outside of the community.
For transportation needs beyond medical appointments, there is one transportation option available nearby. For spiritual well-being, there is one place of worship in close proximity. Furthermore, having nine hospitals nearby gives residents peace of mind knowing that healthcare facilities are easily accessible if needed.
Overall, Loving Care offers a warm and supportive environment with a range of amenities and care services to meet the needs of its residents.
Loving Care is located at 4702 Simms Avenue, Baltimore, MD 21206 in Baltimore city, Maryland
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