Keswick Memory Care

Pros

• The staff at Keswick Multi-Care is very caring and patient, creating a welcoming environment for residents.
• The facility is clean, bright, and well-maintained, contributing to a pleasant atmosphere for both residents and visitors.
• Residents enjoy a variety of activities, with an activities calendar that caters to different interests and encourages participation.
• The nursing staff demonstrates a genuine interest in the residents' well-being and treats them with respect.
• Families appreciate the tailored care provided to meet individual dietary needs and personal preferences of their loved ones.
• Visitors are impressed by the friendly reception and overall hospitality experienced during visits to the facility.
• Overall experiences at Keswick highlight exceptional physical therapy services and support for recovery.

Cons

• The staff at Keswick Rehab is described as rude and uncaring, with poor response times for essential pain medication.
• Patients are allegedly left in unsanitary conditions, including unaddressed bed sores and unchanged diapers.
• Residents are reported to be neglected in common areas, with spills left unattended and a lack of physical therapy or occupational therapy.
• Communication breakdowns reportedly hinder timely medical assistance for patients, leading to dangerous situations like falls without proper support.
• Care provided by nurses is criticized as minimal, focusing only on following doctors' orders without adequate assessment or attention to patient needs.
• Visitors express deep dissatisfaction over seeing their loved ones in a facility where care is lacking and safety protocols are ignored.
• A visitor recounts the emotional turmoil caused by the overall experience at Keswick, feeling that it is not suitable for individuals requiring medical care.

Review

The reviews of Keswick Rehabilitation Center present a strikingly dichotomous picture, with experiences ranging from horrifying neglect to commendable care. Numerous families express deep dissatisfaction and disappointment regarding the quality of care their loved ones received at this facility. Many reviewers describe a troubling lack of responsiveness from the staff, with instances of severe delays in administering essential medications such as pain relief taking over an hour. This delay is particularly distressing for patients relying on timely treatment for chronic conditions or post-operative recovery.

Multiple reviewers highlight issues related to hygiene and overall patient care in the facility. Complaints about bedsores, unchanging diapers, and unattended patients are all too common among those sharing their negative experiences. Some describe disturbing scenarios where residents are left alone for extended periods without interaction or essential assistance, suggesting a pervasive neglect of fundamental needs. Additionally, family members report witnessing spills left unaddressed on tables and poorly executed patient transfers, leaving residents vulnerable to injuries like falls. Such accounts suggest that the facility may be failing to maintain adequate staffing levels or proper training necessary for compassionate elder care.

Concerns escalate specifically for those with memory impairments; families fear that sending their loved ones to Keswick could exacerbate existing conditions rather than provide relief or improvement. One reviewer details how a planned respite stay resulted in their loved one sustaining a serious injury due to lack of proper safety measures being implemented despite pre-stated needs. The anxiety surrounding decision-making during emergencies is further highlighted when staff reportedly hesitated to summon medical help due to uncertainties regarding Do Not Resuscitate (DNR) orders, indicating significant gaps in communication and emergency protocols within the facility.

Conversely, not all narratives surrounding Keswick Rehabilitation Center are grim; some individuals have shared positive experiences that contrast sharply with those focused on negligence and disarray. Certain caregivers have been described as experienced and compassionate, providing effective support in rehabilitation settings like physical therapy after surgeries such as knee replacements. Furthermore, there are mentions of dedicated nurse assistants who exhibit kindness towards residents despite facing challenges associated with working multiple shifts.

On the brighter side, other users appreciate aspects like cleanliness and organized activities that enhance resident engagement within the center's environment. Reviews note well-kept facilities conducive to social interaction among residents, boasting common spaces that encourage participation in diverse recreational programs designed by staff who show genuine interest in individual lives. Accounts highlight staff remembering residents' names and personal histories—signifying a culture centered around respectful relationships rather than mere task-oriented care.

Ultimately, opinions diverge significantly about Keswick Rehabilitation Center based on personal encounters—reflecting either shocking inadequacies or favorable impressions within its walls. Those considering the placement of loved ones at this facility are urged to weigh these mixed reviews carefully against specific individual needs before making decisions about long-term care solutions for aging family members or friends. Visitors need hard evidence of quality oversight mechanisms ensuring patient welfare if they wish to feel confident that their loved ones will thrive rather than suffer within any caregiving establishment they select—that safeguard could make all the difference between satisfaction and lifelong regret.

This area of Baltimore, Maryland offers a variety of amenities that cater to seniors looking for convenience and comfort. With several cafes, pharmacies, physicians' offices, hospitals, and restaurants within a few miles radius, residents have easy access to essential services. The proximity to Penn Station provides convenient transportation options for those looking to explore beyond the neighborhood. Nearby parks such as Lake Roland and Patterson Park offer opportunities for leisurely strolls and outdoor activities. Places of worship like Brown Memorial Woodbrook Presbyterian Church are also easily accessible for spiritual fulfillment. Overall, this part of Baltimore provides a well-rounded and vibrant community for seniors seeking a quality living environment.

Cafes

• Miss Shirley's Cafe, Roland Park (0.5 miles)
• Starbucks (2.1 miles)
• Dooby's (2.8 miles)
• Ceremony Coffee Roasters (3 miles)
• Starbucks (4 miles)
• Pitango Bakery + Cafe (4.4 miles)
• Starbucks (4.8 miles)

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (0.8 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (2.1 miles)
• Walgreens (2.4 miles)

Physicians

• Scottish Rite Speech & Language Center (0.6 miles)
• University of Maryland Medical Center Midtown Professional Building (2.7 miles)
• East Baltimore Medical Center (2.9 miles)
• Dr Richard A. Adler, Belcara Health Ophthalmology (3.1 miles)
• Jai Medical Center (3.2 miles)
• University Health Center (3.5 miles)
• Wozniak Marcella University of Maryland Medical Center Neurology (3.5 miles)

Hospitals

• MedStar Union Memorial Hospital (1 miles)
• Sinai Hospital Of Baltimore (2 miles)
• MedStar Good Samaritan Hospital (2.7 miles)
• UMMC Midtown Campus (2.7 miles)
• Kennedy Krieger Institute (3.3 miles)
• Baltimore VA Medical Center (3.3 miles)
• Osler Bulding (3.4 miles)

Restaurants

• Burger King (1.2 miles)
• McDonald's (1.4 miles)
• Zen West Roadside Cantina (2.1 miles)
• Mt. Washington Tavern (2.4 miles)
• Pepe's (2.7 miles)
• Koco's Pub (3 miles)
• Trinacria Macaroni Works (3 miles)

Transportation

• Penn Station (2.2 miles)

Parks

• Rodgers Forge Tot Lot (2.7 miles)
• Lake Roland (2.7 miles)
• Rash Field (4.1 miles)
• Federal Hill Park (4.2 miles)
• Harbor Point Central Plaza (4.3 miles)
• Patterson Park (4.4 miles)
• Patterson Park Annex (4.5 miles)

Places of Worship

• Brown Memorial Woodbrook Presbyterian Church (2.8 miles)
• Church of the Immaculate Conception (4.7 miles)

Theaters

• Cinemark Towson And Xd (4.6 miles)