2535 Park Heights Terrace, Baltimore, MD 21215
For more information about senior living options: (844) 490-3973
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The community is a very nice place to live. The ambience is beautiful and the surroundings are well taken care of. The staff are friendly and always ready to help. The community was outstanding and well kept. Residents loved this community. The apartments are roomy, and the staff is welcoming. The tour was lovely, and the building is very nice. The surroundings are beautiful.
The rent is ridiculous for that neighborhood and the apartments are small. The move-in was horrible; the property manager did not escort them to the dwelling, and the wrong apartment was provided. They were told there were 2-bedroom units available but ended up in a smaller unit, with misrepresented availability. The building's capacity was only 40% at move-in, indicating mismanagement or misleading scheduling. Accessibility upgrades, such as safety poles and a handicap toilet, were not installed despite a doctor's note, and the tub is too high. They faced ongoing issues with work orders and unresponsiveness from the property manager, with no status updates and reluctance to allow outside contractors. Access to the building was problematic due to new app requirements and frequent FOB swipes, leaving them outside with a rollator. Habitat of America's service was poor, and the PM (Amber Ward) was difficult, making the move-in feel horrible and leaving them unsatisfied with apartment size.The set of comments paints a picture of a community that shines in charm and ambiance but is deeply troubled by affordability and a rocky move-in experience. On the surface, this is a place with a lot going for it: neighbors and residents speak of a very nice, well-kept environment with a calm, attractive atmosphere. Several reviewers mention that the surroundings are aesthetically pleasing, the landscaping is well-tended, and the overall vibe feels welcoming and comfortable. It's described as a place where the ambience and care for the grounds are evident, with mentions of comfortable common areas and a pleasant, well-maintained setting. The sense is that, if you could get past the price and the administrative glitches, it could be a wonderful place to live.
Financially, however, there is a deep frustration. One reviewer who is 68 years old notes a rent of 1326 and an income of 2200, and they report being told they do not qualify. This gap between what the rent is and what an average senior on a modest income can realistically afford is a recurrent thread. The pricing is described as ridiculous for the neighborhood, with strong disappointment that seniors are being priced out or denied eligibility even when they might need accessible, affordable housing options. The sense conveyed is that the cost is not aligned with the income level of many of the intended residents, turning what could be a supportive seniors' community into a hurdle at the outset.
Amid the affordability concerns, several positive aspects stand out. Commentators consistently praise the community's friendliness and the staff's readiness to help. Descriptions of the staff as welcoming and approachable, and of the overall upkeep of the property as well done, recur throughout the notes. One reviewer emphasizes that the community is "very nice" and well kept, with residents expressing genuine affection for the place and a hope to continue doing business there. In addition to staff warmth, people highlight the pride of the grounds and interiors - the aesthetically pleasing interiors, bright and airy apartments, and even specific features like washers and dryers inside the unit, an island, and bay windows that make the living spaces feel open and inviting.
Other reviewers reinforce the strong sense of a well-run, attractive environment. Several praise the tour experience as pleasant and the building as nicely appointed. The landscaping and the general ambiance are repeatedly described as first-rate, with mentions of senior-friendly seating and other thoughtful touches that make common areas feel comfortable. The general sentiment is that it's a community with a lot of potential and beauty, and that the physical environment and immediate atmosphere are genuinely appealing.
Yet the move-in experience described by one reviewer undermines the otherwise favorable impressions. The account is long and painful, and it reads like a cautionary tale: the move-in was "horrible" and would earn less than one star if available. The property manager is said to have failed to escort the new tenant to the correct unit, relying instead on the tenant's family to navigate the process. The reviewer, who has a slight disability, did not receive the apartment that matched the signed lease - expecting a one-bedroom with a den but receiving a different setup entirely. There is a troubling pattern of missteps: the apartment wasn't checked prior to signing, the wrong unit was presented, and there were ongoing questions about whether a two-bedroom would ever be available. The situation grew more complex as the resident was moved to a different unit, while capacity concerns were discussed by developers and a VP, suggesting the unit availability did not align with real occupancy limits.
The consequences of these administrative failures were substantial. The reviewer needed space for a home office and had to relinquish a lot of belongings, with items even ending up in the trash room due to space constraints. A violated communication trail emerged, including a letter sent with the wrong name on it and a lack of timely responses for work orders, despite providing medical documentation for safety modifications like safety poles and a handicap toilet. The tub was too high, and the reviewer slipped, prompting further requests for accommodations that went unanswered. There were issues with entry access as well - the reviewer had to download an app to use the building fob, and swiping the fob 30 to 40 times was not uncommon, leaving them stranded outside while they used a mobility aid. These experiences culminated in a pervasive sense that the move-in process was disorganized, unresponsive, and disrespectful of the tenant's needs.
Compounding the fallout was the perception that the property management was not adequately supportive or reliable. The reviewer attributes these problems to Habitat for America's management, singling out a specific property manager, Amber Ward, as a source of ongoing friction and dissatisfaction. The sentiment expressed is that, compared with the favorable portrayal of the community's look and feel, the operational side - communications, reliable scheduling, timely maintenance, and respectful handling of documented needs - was severely lagging. The absence of a welcome package, repeated apologetic assurances with no concrete follow-through, and outright refusals to allow off-site solutions (such as paying another company to complete work and then being reimbursed) all fed a sense of being undervalued and neglected.
In the end, the set of reviews presents a nuanced portrait: the community offers a compelling, well-kept, and aesthetically pleasing living environment with friendly staff and a positive atmosphere that many residents would want to embrace. But for this reviewer, that appeal is overshadowed by a constellation of serious issues - unaffordable rent given their income, misaligned unit allocations, a chaotic move-in experience, maintenance delays, and whether the management is truly responsive to resident needs. The overall takeaway is a blend of promise and frustration: a place with undeniable charm and potential, yet one that requires substantial improvements in affordability, administrative accuracy, and resident-centered responsiveness to truly realize its appeal.
7 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Baltimore, MD, John 8:12 Assisted Living offers a comfortable and convenient living environment for seniors. This community provides a range of amenities to ensure that residents have everything they need to live a fulfilling and independent lifestyle.
The dining room allows residents to enjoy delicious meals in a social setting, while the fully furnished accommodation ensures that they feel right at home. The beautiful garden and outdoor space provide opportunities for relaxation and enjoyment of nature.
Housekeeping services are available to keep the living spaces clean and tidy, allowing residents more time to engage in activities they love. Additionally, move-in coordination is provided to assist new residents with the transition process.
Essential care services are provided by dedicated staff members who offer assistance with daily activities such as bathing, dressing, and transfers. The community also coordinates with healthcare providers to ensure that residents receive the appropriate medical attention when needed.
John 8:12 Assisted Living understands the importance of maintaining a healthy lifestyle and offers services such as diabetes diet management, medication management, and meal preparation according to special dietary restrictions.
Transportation arrangements are made for medical appointments and there is easy access to nearby amenities including cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, hospitals – providing convenience for both the residents and their families.
Moreover, scheduled daily activities provide opportunities for socialization and engagement within the community. Whether it's participating in group outings or enjoying organized events within the community itself, residents will always find something enjoyable to do.
In summary, John 8:12 Assisted Living in Baltimore provides a warm and inviting environment where seniors can thrive. With its comprehensive amenities and care services along with nearby conveniences, this community ensures that residents can lead fulfilling lives while receiving the support they need.
John 8:12 Assisted Living is located at 2535 Park Heights Terrace, Baltimore, MD 21215 in Baltimore city, Maryland
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