Aunt Shug's Assisted Living 2

4313 Belvieu Avenue, Baltimore, MD 21215

For more information about senior living options: (844) 490-3973

4.2 from 64 reviews
5 stars
39
4 stars
14
3 stars
4
2 stars
1
1 stars
6

Assisted Living

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    Overall Review of Aunt Shug's Assisted Living 2

    Pros

    • pro The Homestead is described as a cozy, friendly, and well-laid-out community.
    • pro The residents show genuine care for one another.
    • pro The community provides transportation to appointments and a variety of activities, including exercise, bingo, movies, and live music.
    • pro The staff are friendly, caring, and attentive to residents' needs.
    • pro Nurses are responsive and keep families informed about residents' health.
    • pro The ownership and staff are praised for being well-managed, clean, and professional, with strong COVID-19 protocols.
    • pro The facilities are beautiful, modern, spacious, and equipped with safety features.
    • pro Families feel at ease knowing their loved ones are safe and well cared for.
    • pro There are regular family-friendly events and a sense of home away from home.

    Cons

    • pro The living conditions are deplorable.
    • pro The reviewer would not pay to place a loved one there.
    • pro Rooms aren't cleaned often and bathrooms have rings in the toilet unless staff is alerted that family is visiting.
    • pro Staff cannot sit with residents in the eating hall; they are only allowed to walk the client to a seat and leave.
    • pro The food looks like slop, and residents complain.
    • pro There is little care being administered there.
    • pro The staff are described as fake-friendly when families visit, but otherwise ignore residents.
    • pro The manager Moses is described as having a horrible attitude and not caring about residents; allegedly he attracts families and leaves them neglected.
    • pro The facility is not suitable for residents needing a lot of care, with little assistance for serious cognitive issues.
    • pro The reviewer would not recommend this place for anyone.

    Review

    The Homestead, part of the Springwell senior living community, presents itself in many reviews as a place that feels cozy, welcoming, and thoughtfully laid out. Residents speak of a homey atmosphere where friendly people and a well-planned environment come together to create a sense of belonging. The tone in many accounts is tempered by the reality that this is a living situation that changes as health and needs evolve, but the overall impression is one of comfort, connection, and a steady stream of activities designed to keep residents engaged.

    One current resident, Sr. Anne O., gives a detailed, firsthand portrait of life at The Homestead. She has lived there for almost two years and describes a smooth transition from a spacious one-bedroom with a large walk-in closet to adjusted living as health needs evolved. The first year found her settled and comfortable in a space with plenty of room, while the second year brought health changes requiring assistance with mobility. She emphasizes the value of moving into a retirement community before a major health shift. Services she enumerates regularly include bus rides to doctor's appointments, trips to supermarkets and big-box stores, exercise classes, and social activities like bingo and bridge. There are weekend movie matinees, documentaries on art, history, and nature, live music ranging from cabaret to classical, and worship services for different denominations. The strongest part of her experience centers on the residents themselves - an estimated cohort of around a hundred who demonstrate genuine care for one another. She shares a moving anecdote about a husband with memory problems who was supported by two other women at dinner, forming a three-way conversational circle that persisted until the couple moved to assisted living at Springwell.

    In stark contrast to that positive perspective, another review comes from a private caregiver who cares for a resident housed in the facility. This account is scathing and detailed in its accusations, painting a picture of deplorable living conditions and systemic neglect. The caregiver claims rooms are not cleaned regularly, bathrooms are not tended to, and toilets show rings even when families give a heads-up about visits. The caregiver reports that staff do not sit with residents in the eating hall, instead merely guiding clients to seats and then leaving. Food, according to this reviewer, looks like "slop," and the residents themselves have cognitive issues, making the alleged lack of care even more concerning. The caregiver asserts plans to report the facility to the board of nursing and goes so far as to call the place a "death trap," accusing employees of putting on a friendly front for visiting families while neglect is the norm when families are not present. The manager named, Moses, is described as having a horrible attitude and a performative demeanor to draw families in, but failing to support residents once they are inside. The reviewer even claims to have seen a tray of food left with ants and asserts the facility is not suitable for residents who need significant care. The message is a strong warning to potential clients to be wary, visit unannounced if possible, and not rely on surface impressions.

    Not all accounts align with that severe critique. A different family narrative goes back to 2018, when their loved one was among the first residents of The Homestead within the Springwell community. They describe a transition to Springwell's Assisted Living and later Memory Care that was made easier by responsive ownership and staff. They particularly applaud how the team managed COVID protocols without sacrificing social engagement, noting that nurses stayed attentive to their relative's needs and kept family members informed. For this family, the memory care team's monitoring of medications and blood work, along with tailored activities and the presence of live music on Fridays, provided reassurance and peace of mind. It's a strong counterpoint to the negative allegations and speaks to a level of care that the staff reportedly maintained even during challenging times.

    Beyond these contrasting perspectives, many reviewers offer consistently positive reflections. Several describe The Homestead as wonderful and well maintained, with friendly staff and a clean, inviting environment. Descriptions of the building as "stately," "well run," and "very clean" recur, with notes that protocols are taken seriously and residents are treated with care. Some reviews mention minor operational quirks - such as elevator doors that "need to be timed better to avoid premature closing" - but these are largely framed as small irritants in an otherwise favorable impression. The accommodations themselves are described as comfortable and well designed, with attention to safety features and modern conveniences that contribute to a sense of security and ease for residents.

    Many voices emphasize the quality of life and the effectiveness of the staff in daily caregiving. Statements like "the staff truly love the residents they serve," and "the caregivers do care" recur in praise of the hands-on attention residents receive. Families recount being well informed and reassured by nurses and other caregivers who respond promptly to health changes, medications, and routine monitoring. The community appears to host a broad array of activities - live music, religious services, frequent social events, and family-oriented programs - that help residents stay connected with their families and with one another. The shared sentiment across these accounts is that The Homestead offers a place that can feel like home, especially for those who value enduring routines, consistent social engagement, and visible staff investment in residents' well-being.

    Taken together, the reviews present a layered, nuanced picture of The Homestead within the Springwell community. For many residents and families, it is a place of warmth, sustained social activity, and reliable care, where staff make genuine efforts to foster a safe, engaging environment. For others, contemporary feedback highlights serious concerns about cleanliness, food quality, and perceived neglect in certain circumstances, underscoring that experiences can vary significantly by unit, time, and individual staff. Prospective families are advised to visit, observe operations across different times of day, speak with both staff and residents, and consider the specific level of care needed for their loved one when evaluating whether The Homestead is the right fit.

    In the end, The Homestead at Springwell appears to be a community with a broad spectrum of experiences. Its strengths lie in its welcoming atmosphere, robust activity calendar, and a reputation for attentive staff in many residents' eyes. Its challenges, as voiced by a subset of reviewers, center on cleanliness, consistency of care across shifts, and certain management concerns. For anyone exploring options, this paints a picture of a place with real rewards and real risks - one that benefits from thorough, up-front conversations, transparent updates from leadership, and ongoing engagement with residents and families to ensure care aligns with expectations as needs evolve.

    Features

    Housing

    • 7 resident community capacity 7 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Baltimore-Washington International (11 miles away) Baltimore-Washington International (11 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to Aunt Shug's Assisted Living 2, a vibrant and welcoming community located in the heart of Baltimore, MD. Our facility is designed to provide a nurturing environment where residents can thrive, enjoying both comfort and care tailored to their individual needs.

    At Aunt Shug's, we prioritize your well-being with an array of thoughtful amenities that enhance daily living. Our spacious dining room serves delicious, nutritious meals prepared to accommodate special dietary restrictions, ensuring every resident enjoys satisfying dining experiences. Our fully furnished accommodations come equipped with modern conveniences like Wi-Fi and telephone services, keeping you connected and comfortable in your own personal space. Residents can also enjoy our beautifully maintained garden and outdoor spaces — perfect for relaxation or socializing with friends and family.

    Our dedicated team provides comprehensive care services to assist residents with activities of daily living, including bathing, dressing, transfers, and medication management. We work closely with healthcare providers to coordinate medical needs effectively and offer transportation arrangements for medical appointments. Additionally, our focus on wellness encompasses specialized meal preparation for individuals following diabetic diets or other dietary restrictions.

    Engagement is key at Aunt Shug’s; we offer scheduled daily activities that promote social interaction and stimulate cognitive health. With four nearby cafes and ten restaurants locally available, there are plenty of options for dining out or enjoying a treat. For nature lovers, two parks offer beautiful spaces for leisure walks or picnics.

    Conveniently located close to various amenities such as 24 pharmacies and four hospitals ensures that residents have access to essential services when needed. We are also near ten physicians’ offices and one place of worship for your spiritual needs.

    At Aunt Shug's Assisted Living 2, we believe in creating a supportive community where seniors can feel safe while enjoying fulfilling lifestyles brimming with opportunities for connection and enjoyment. Join us in experiencing all the wonderful aspects of life here!

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.6 miles)
    • CVS Pharmacy (1 miles)
    • Walgreens (1.1 miles)
    • Seven Mile Market (2.1 miles)
    • Rite Aid (2.4 miles)
    • CVS Pharmacy (2.8 miles)
    • Walgreens (3.1 miles)

    Hospitals

    • Sinai Hospital Of Baltimore (1.9 miles)
    • Lifebridge Health Campus Service (3.1 miles)
    • MedStar Union Memorial Hospital (4.3 miles)
    • UMMC Midtown Campus (4.7 miles)
    • Baltimore VA Medical Center (5 miles)
    • GBMC (5.1 miles)
    • University of Maryland Medical Center (5.1 miles)

    Physicians

    • University of Maryland Rehabilitation & Orthopaedic Institute (1.9 miles)
    • Omni Eye Specialists (3.1 miles)
    • Dr Richard A. Adler, Belcara Health Ophthalmology (3.4 miles)
    • Dr Kelman Office (3.9 miles)
    • St Paul Place Specialist OB GYN (4 miles)
    • Scottish Rite Speech & Language Center (4 miles)
    • University of Maryland Medical Center Midtown Professional Building (4.7 miles)

    Restaurants

    • Mt. Washington Tavern (2.9 miles)
    • Corinthian Lounge & Restaurant (3 miles)
    • McDonald's (3 miles)
    • Pepe's (3.3 miles)
    • McDonald's (3.6 miles)
    • Burger King (3.8 miles)
    • Chick-Fil-A (4.1 miles)

    Parks

    • Lake Roland (3.3 miles)
    • Rodgers Forge Tot Lot (4.7 miles)
    • Meadowood Regional Park (5.5 miles)
    • Rash Field (6 miles)
    • Patapsco Valley State Park (6 miles)
    • Federal Hill Park (6.1 miles)

    Cafes

    • Miss Shirley's Cafe, Roland Park (3.3 miles)
    • Starbucks (4.8 miles)
    • Dooby's (5 miles)
    • Ceremony Coffee Roasters (5 miles)
    • Starbucks (6.2 miles)

    Places of Worship

    • Brown Memorial Woodbrook Presbyterian Church (4.4 miles)

    Transportation

    • Penn Station (4.7 miles)

    Frequently Asked Questions

    Where is Aunt Shug's Assisted Living 2?

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