Alexander's Quality Care

3509 Harford Road, Baltimore, MD 21218

For more information about senior living options: (844) 490-3973

4.1 from 8 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
1
1 stars
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Assisted Living

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    Overall Review of Alexander's Quality Care

    Pros

    • pro The staff are very friendly and helpful.
    • pro The family-run nature of the business is praised as great.
    • pro The manager/owner goes above and beyond to help.
    • pro The pharmacy is described as a great little neighborhood pharmacy.
    • pro The pharmacist is nothing short of amazing.
    • pro The pharmacist went above and beyond to ensure the patient received medication during shortages.
    • pro The neighborhood pharmacy provided a superior customer experience compared to chain pharmacies.

    Cons

    • pro They had to wait over two days to receive their prescriptions, risking their health.
    • pro They were told the delivery driver had many deliveries to complete, causing a delay despite an emergency.
    • pro They feared they would run out of their medications due to the delay.
    • pro A staff member was described as very rude.

    Review

    For a little over a year now, this local pharmacy has felt like a neighborhood fixture for many customers. The place exudes a family-run atmosphere, and that vibe shows in the way people speak about it: warm, familiar, and clearly invested in the community. One reviewer described it as a "great little pharmacy," and the sentiment is echoed by others who note that it operates with the close-knit feel you'd expect from a small, locally owned business. The impression many readers take away is not just about dispensing medicine, but about being part of a trusted local network where people know your name and your needs.

    A recurring thread in the praise centers on the people who work there. The staff are often described as friendly and helpful, contributing to a sense that you're not just another customer but a person the team wants to assist. The management, in particular, stands out for taking a hands-on, proactive approach. Several comments highlight that the manager or owner goes above and beyond to help, and one grateful customer even singled out the proprietor as someone who makes a genuine difference in how services are delivered. In this view, the business isn't just a place to fill prescriptions; it's a small enterprise where leadership explicitly prioritizes customer care and personal service.

    Another voice gushes about the pharmacists themselves, painting a picture of dedication in challenging times. In this account, the pharmacist is described as "nothing short of amazing," someone who rose to the occasion during a global shortage to ensure patients got what they needed. The reviewer emphasizes that this level of service made the neighborhood pharmacy feel superior to the experience at a chain pharmacy, underscoring a sense of trust and reliability that can be hard to find in larger operations. The sentiment is less about the shelves or the hours and more about the commitment of the pharmacy team to safeguard access to medication when broader supply issues threaten continuity of care.

    Not every review rings with the same harmony, though. One line, succinct yet pointed, describes a different experience: "very rude lady." That brief remark introduces a note of caution, reminding readers that interactions at any small business can vary depending on who you encounter. It's a reminder that, while many experiences here are positive and personalized, there can also be moments that fall short of expectations.

    There's also a difficult, urgent vignette tucked into the feedback. A patient dealing with chronic heart failure recounts waiting more than two days for essential prescriptions. The frustration and fear are palpable: when the patient called to explain a medical emergency, they were told that the delivery driver had a heavy schedule with many deliveries. The patient notes that this was the third day without the needed medications and hints at real danger in delaying treatment. The urgency of that message underscores a harsh reality: in health care, timing can be everything, and even well-meaning staff can be overwhelmed by demand or logistic pressures.

    Taken together, the collection of reviews paints a nuanced portrait of a small, community-focused pharmacy. The strong points are unmistakable: a friendly, family-like environment; staff who feel like neighbors; and leaders who routinely go the extra mile to secure medications and support patients, even in the face of shortages and supply chain challenges. The strongest praise centers on the care shown by the pharmacists and the owner's hands-on leadership, which many customers cite as the reason they keep coming back.

    Yet the story isn't entirely uniform. There are moments that reveal the limits of a small operation: delays in fulfilling prescriptions for a patient in urgent need, and a negative encounter described by one reviewer. These elements serve as a reminder that even in a place that many associate with community warmth and personal attention, systems can strain under pressure - especially during times of shortage or high demand, or when frontline staff are stretched thin. The overall impression is that this is a neighborhood pharmacy with heart and potential, where the people who run it and the staff who work there often rise to the occasion, but where occasional missteps can occur and communication can make or break an urgent moment.

    Features

    Housing

    • 5 resident community capacity 5 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Baltimore-Washington International (12 miles away) Baltimore-Washington International (12 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Alexander's Quality Care in Baltimore, MD, is a premier assisted living community that offers a supportive and nurturing environment for residents seeking assistance with daily activities while maintaining their independence. The community is thoughtfully designed with a range of amenities to enhance the quality of life for its residents.

    At Alexander's Quality Care, residents can enjoy delightful meals in the inviting dining room or take advantage of the fully furnished living spaces that provide comfort and convenience. The beautifully landscaped garden and outdoor spaces offer tranquil spots for relaxation and socialization. Residents benefit from housekeeping services and move-in coordination to ensure a seamless transition into their new home.

    The community prioritizes health and wellness by providing comprehensive care services, including assistance with daily living tasks such as bathing, dressing, and transfers. Residents receive personalized attention through coordination with healthcare providers and specialized meal preparation tailored to dietary restrictions, including diabetes diets. Medication management ensures that all health needs are met efficiently.

    Social engagement is fostered through scheduled daily activities that cater to various interests, promoting both physical and mental well-being. With convenient transportation arrangements available for medical appointments and outings, residents can easily access nearby amenities.

    Located in close proximity to numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, Alexander's Quality Care provides an ideal setting for residents who value accessibility alongside support services. With Wi-Fi/high-speed internet available throughout the community, staying connected is effortless.

    Overall, Alexander’s Quality Care embodies a holistic approach to assisted living where comfort meets personalized care in a vibrant community atmosphere.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.7 miles)
    • Walgreens (1.6 miles)
    • Walgreens (1.7 miles)
    • CVS Pharmacy (1.8 miles)
    • CVS Pharmacy (2.1 miles)
    • CVS Pharmacy (2.2 miles)
    • Walgreens (2.2 miles)

    Restaurants

    • Koco's Pub (0.7 miles)
    • McDonald's (1.6 miles)
    • Blakes Crab House (2.1 miles)
    • McDonald's (2.4 miles)
    • Burger King (2.5 miles)
    • Colin's Seafood and Grill (2.6 miles)
    • Chaps Pit Beef (2.6 miles)

    Hospitals

    • MedStar Union Memorial Hospital (1.8 miles)
    • MedStar Good Samaritan Hospital (2 miles)
    • Kennedy Krieger Institute (2.3 miles)
    • Osler Bulding (2.3 miles)
    • Johns Hopkins Outpatient Pharmacy (2.4 miles)
    • The Charlotte R. Bloomberg Children's Center at Johns Hopkins Hospital (2.4 miles)
    • UMMC Midtown Campus (2.9 miles)

    Physicians

    • Scottish Rite Speech & Language Center (2 miles)
    • East Baltimore Medical Center (2.2 miles)
    • Jai Medical Center (2.4 miles)
    • University of Maryland Medical Center Midtown Professional Building (3 miles)
    • 301 Building at Johns Hopkins Bayview Medical Center (3.3 miles)
    • University Health Center (3.6 miles)
    • Wozniak Marcella University of Maryland Medical Center Neurology (3.6 miles)

    Transportation

    • Penn Station (2.4 miles)

    Cafes

    • Starbucks (2.8 miles)
    • Dooby's (2.8 miles)
    • Miss Shirley's Cafe, Roland Park (2.9 miles)
    • Ceremony Coffee Roasters (3.1 miles)
    • Starbucks (3.4 miles)
    • Pitango Bakery + Cafe (3.4 miles)
    • Starbucks (3.4 miles)

    Parks

    • Patterson Park (2.8 miles)
    • Patterson Park Annex (2.9 miles)
    • Harbor Point Central Plaza (3.5 miles)
    • Canton Waterfront Park (3.7 miles)
    • Federal Hill Park (3.8 miles)
    • Rodgers Forge Tot Lot (3.8 miles)
    • Rash Field (3.8 miles)

    Places of Worship

    • Brown Memorial Woodbrook Presbyterian Church (4.2 miles)

    Frequently Asked Questions

    Where is Alexander's Quality Care?

    Nearby Communities

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