4116 Fordleigh Road, Arlington, MD 21215
For more information about senior living options: (844) 490-3973
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Fordleigh Apartments comes through in many ways as a community that residents genuinely appreciate, especially for the people who run the place. Across numerous reviews, tenants repeatedly highlight the same names and a consistent theme: the team, led by several capable managers and a core group of friendly staff, makes the experience of moving in, settling, and living there feel welcoming and well-supported. The most notable thread is the high praise for Kechelle Harvey, Keaira, and Kevin, whose professionalism, attentiveness, and willingness to go above and beyond are repeatedly cited as the standout positives of the leasing office.
Many residents describe Kechelle Harvey as a standout, "went above and beyond" kind of assistant property manager. She is frequently credited with guiding people through move-in processes, suggesting alternatives to help tenants avoid penalties, and handling details with patience and care. Several reviewers recall her stepping in to expedite or clarify things during the move-in and application stages, as well as assisting with work orders or payment questions. One resident emphasized her time and attention to detail, noting that Kechelle's involvement made a previously stressful process feel smooth and manageable. Another reviewer described a move-in experience where Kechelle's support, along with the rest of the team, left a lasting positive impression, stressing that her dedication helped set a tone of reliable, customer-first service.
Keaira, the property manager, is consistently framed as knowledgeable, approachable, and effective at keeping residents informed. Reviewers describe her demeanor as inviting and pleasant, with several noting how she explains processes - such as paying rent via their app - and helps residents navigate administrative tasks that can be confusing. Comments indicate she has a calm, capable presence that residents appreciate, especially when they're balancing the details of new leases or renewals. In multiple reviews, residents specifically credit Keaira with keeping lines of communication open, solving problems, and contributing to a sense that the community is well managed. There are also expressions of confidence and encouragement directed toward her leadership, including one resident's strong endorsement of her as the new manager and a wish for her to stay with the property.
Kevin the leasing office presence is a recurring source of sunshine in these reviews. Time and again, tenants describe him as "the absolute best," someone who makes moving in straightforward, professional, and reassuring. His ability to help with scheduling, onboarding, and addressing questions about the lease is repeatedly praised, with many residents noting that his responsiveness and helpful attitude contributed to a smooth, positive first impression of Fordleigh. Some reviews acknowledge that Kevin can appear overwhelmed at times - an understandable human note in a busy leasing office - but even then, his willingness to assist and his evident customer-service orientation are highlighted as major positives.
The reviews also bring forward other supportive staff members who contribute to a generally welcoming environment. Kiara is mentioned as a source of good vibes and dependable assistance in the onboarding process, and several anecdotes recount how she helped residents get oriented and feel secure about their decisions. The sentiment across these mentions is that the staff collectively creates a friendly, supportive atmosphere where residents feel they are being taken care of by people who genuinely care about their experience.
Nevertheless, the collection of comments is not a uniform praise chorus. Some residents point to operational friction that deserves attention. A notable concern is the inconsistency with phone responsiveness and general communication. Several reviews mention that calls go unanswered or that information isn't relayed promptly, which can be frustrating when residents are trying to resolve urgent issues or schedule important tasks. There's also a call to adjust certain scheduling details - specifically the perceived need to change a recurring Wednesday time - suggesting that even minor administrative tweaks could improve the overall experience for residents who rely on predictable management processes.
Maintenance and repair experiences are a mixed bag in the feedback. On the positive side, there are stories about maintenance teams resolving problems quickly, with a maintenance service manager and team fixing issues in a single day and residents feeling supported by a capable crew. In other instances, however, residents describe delays or unresolved items that affect daily living, such as refrigerators that took months to replace or repair. One resident specifically recounts a refrigerator replacement pending for two months, with repeated assurances that nothing new happened and the ongoing health and nutrition impact it has on their family. These contrasts highlight the variability in maintenance responsiveness and the pain points that come when fixes don't arrive promptly.
Pest concerns appear more prominently at Park Plaza Apartments, a sister property, but they bleed into the Fordleigh experience for some residents who sporadically reference pest problems and general sanitation worries. There are accounts of mice infestations and roaches that persist despite pest-control efforts, which understandably color a resident's sense of overall value and security in the building. For someone who moved in with assurances of a well-managed, comfortable living environment, these reports can be discouraging and create anxiety about long-term livability. The pest issues are sometimes coupled with the sense that repairs and preventive measures aren't addressing the problem as quickly as residents would like.
Beyond pests and maintenance, there are broader notes about satisfaction tied to the sense of community and the physical environment. Several residents praise the property's appearance, landscaping, and overall vibe, describing Fordleigh as a nice-looking building with a quiet, well-kept environment. The proximity to shopping and public transit, combined with the perception of a safe, neighborly atmosphere, contributes to a favorable impression for many. A few comments also point to the responsive maintenance team as a major asset when things do go right, reinforcing a general sentiment that Fordleigh excels in delivering personal, attentive service when it matters most.
In sum, the shared thread across these reviews is a workforce at Fordleigh that many tenants find genuinely supportive and reliable, especially the high level of care shown by Kechelle, Keaira, Kevin, and Kiara. Their willingness to help tenants navigate move-ins, renewals, and day-to-day questions shapes a strong positive view of the community's leadership and service culture. At the same time, residents call attention to areas needing improvement, including timely communication, responsiveness to service requests, and effective pest management. Taken together, the feedback paints a portrait of a community with valuable strengths in its leadership and staff, while also highlighting concrete opportunities to enhance the living experience through better responsiveness, faster repairs, and comprehensive pest-control efforts.
A Blessing Away From Home 4 in Arlington, MD is a fully furnished assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The dining room provides delicious meals prepared with special dietary restrictions in mind, allowing residents to enjoy nutritious and tailored meals.
The community features a beautiful garden and outdoor space, providing a peaceful environment for residents to relax and enjoy nature. Housekeeping services are also provided, ensuring that the living spaces are clean and tidy at all times.
Residents can stay connected with family and friends through the telephone and Wi-Fi/high-speed internet access available throughout the community.
Care services offered include assistance with activities of daily living, such as bathing, dressing, and transfers. The staff also coordinates with healthcare providers to ensure seamless healthcare management for residents. Medication management is provided to ensure that medications are taken correctly, while diabetes diets and special dietary restrictions are accommodated.
Transportation arrangements for medical purposes as well as doctors' appointments are facilitated by the community. Residents can participate in scheduled daily activities to stay engaged and socialize with fellow residents.
A Blessing Away From Home 4 is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship,and hospitals.
Overall, A Blessing Away From Home 4 provides a comfortable and supportive environment where residents can receive personalized care services while enjoying a range of amenities and nearby conveniences.
A Blessing Away From Home 4 is located at 4116 Fordleigh Road, Arlington, MD 21215 in Baltimore city, Maryland
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