3023 B Arundel On The Bay Road, Annapolis, MD 21403
For more information about senior living options: (844) 490-3973
Heart Homes communicates promptly with families about residents' medications and doctor visits. The facility is clean and well maintained, and residents are well cared for. Staff routinely show extra care for residents, even when not observed. There are many activities for residents, as shown by posts and photos. The facility prioritizes safety by arranging vaccines promptly with family permission. Staff demonstrate genuine compassion for residents and families during difficult times. Thanksgiving at the facility featured a tasty dinner and engaging interactions, creating smiles and memories. Heart Homes is welcoming, well managed, and accommodating for residents, including dog-friendly policies. The staff are caring and thorough.
The service was terrible. The building and management were outdated. The staff was rough on patients. They would never send a family here again. Katie has an attitude. The facility was not clean. There was a limited number of workers. Activities were lacking. The hearing aids were not provided. The kitchen was gross and nasty.Heart Homes Residence Bay Ridge II in Annapolis is best suited for families seeking a small, homelike environment where caregivers can form meaningful, ongoing relationships with residents - especially those living with memory impairment. The center's strength lies in personal attention, straightforward communication, and a caring demeanor that families note during visits. When residents are in the mix, staff appear to take pride in individual care, keep residents dressed and presentable, and show compassion in difficult moments. For families prioritizing dignity and a warm, familiar atmosphere over resort-style amenities, this community can feel like the right fit.
That said, a segment of families should seriously consider alternatives. The building's appearance and furnishings are commonly described as outdated, and several reviews flag limited staffing and uneven program offerings. If modern facilities, robust activity programming, or tighter oversight are top criteria, another option is likely to serve better. For families who need a consistently high-energy environment, a more expansive activity calendar, or a facility that projects a more polished, contemporary feel, it's prudent to look elsewhere.
The strongest positives point to genuine caregiving and dependable family communication as key compensations for the drawbacks. When staff are present and engaged, residents appear well cared for, with caregivers who document medications, coordinate doctor visits, and maintain a respectful daily routine. The setting has demonstrated moments of real empathy - one review noted staff members grieving alongside families during a resident's final days - an indication that compassion is more than a talking point here. The environment can also accommodate smaller, personal touches, such as allowing a resident's dog, and simple, family-style events that foster connection.
Yet the criticisms are recurring and serious enough to temper enthusiasm. Several families report rough handling of residents, neglectful lapses in basic grooming or hygienic standards, and overall cleanliness concerns that clash with the expectations of a respected senior setting. Reports of limited staffing, sporadic attention to residents' cognitive or sensory needs (such as not having hearing aids available when needed), and meals or kitchens described as untidy raise legitimate questions about consistency and reliability across all shifts. For families evaluating risk, these issues underscore that warmth alone cannot compensate for gaps in daily operations and oversight.
To make a well-informed choice, prospective families should demand a firsthand, current sense of daily life at the community. A tour should include direct observation of staff-to-resident ratios during peak hours, conversations with multiple staff members about routines and care plans, and candid discussions with current residents or family members about cleanliness, meals, and activity offerings. Request a recent sample of the activity calendar, review how memory care needs are managed, and ask about procedures for personal items and grooming. If the answer to any of these feels vague or inconsistent, that is a red flag to consider alternatives.
In the end, Heart Homes Bay Ridge II offers a compelling combination of warmth, personal attention, and compassionate caregiving tailored to memory care in a home-like setting. For families whose top priorities are dignity, individualized interaction, and a welcoming atmosphere, this community can be a good match. However, the real-world concerns raised by several families about cleanliness, staffing, and consistency cannot be dismissed. Those needing a more modern, highly polished facility with robust daily programming or tighter operational control should actively explore other options, as they may deliver more predictable outcomes on daily quality of life and oversight.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heart Homes Residence Bay Ridge II in Annapolis, MD is a welcoming and comfortable assisted living community that offers a range of care services to meet the individual needs of residents. Our dedicated staff provides board and care home services as well as respite care for those needing temporary assistance or recovery.
Our residents enjoy a variety of amenities designed to enhance their daily lives. A spacious dining room is available for communal meals and socializing, and all accommodations are fully furnished for convenience. Our outdoor space includes a garden where residents can relax and enjoy the fresh air. Housekeeping services ensure that living areas are kept clean and tidy, allowing residents to focus on their wellbeing.
Heart Homes Residence Bay Ridge II prioritizes the ease of transition for new residents. Move-in coordination is provided to ensure a smooth process. Residents can stay connected with loved ones through telephone services and Wi-Fi/high-speed internet access.
We provide comprehensive care services to support our residents' daily activities. Trained caregivers offer assistance with bathing, dressing, and transfers, ensuring safety and comfort at all times. Coordination with healthcare providers ensures that medical needs are addressed promptly. Those with special dietary restrictions receive diabetes diet management and meal preparation tailored to their needs.
Transportation arrangements are made for medical appointments, allowing residents to attend without worry. Nearby amenities include parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals, providing convenient access to essential services and leisure activities.
At Heart Homes Residence Bay Ridge II in Annapolis, MD, we strive to create a warm and engaging environment where our residents feel cared for and supported in all aspects of their lives.
Heart Homes Residence Bay Ridge II is located at 3023 B Arundel On The Bay Road, Annapolis, MD 21403 in Anne Arundel County, Maryland
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