3023 A Arundel On The Bay Road, Annapolis, MD 21403
For more information about senior living options: (844) 490-3973
Heart Homes is welcoming, well managed, and well kept. The staff communicate promptly about residents' needs, medications, and doctor visits. The facility is clean and residents are cared for with attentiveness. Staff show extra care for residents, often without being asked. Heart Homes arranged vaccines quickly for residents with family permission. Heart Homes welcomes residents' dogs, showing consideration for personal bonds. Heart Homes made an awful experience easier and better for families.
The service was terrible. The building and management were outdated. The staff were rough on patients. The reviewer would never recommend this facility. The facility was not clean. There were a limited number of workers. Activities were lacking. Hearing aids were not provided for weeks. The staff did not take care of the grandmother.Heart Homes Residence Bay Ridge I in Annapolis is best suited for families that prioritize dependable daily care and a home-like atmosphere over upscale amenities. This community tends to fit seniors who need steady structure, clear lines of communication, and consistent caregiving - particularly those navigating memory care challenges who benefit from staff familiarity and a warm, relational approach. Reviewers repeatedly point to clean rooms, attentive dressing and grooming, and a caregiving ethic that includes quiet, day-to-day acts of care that aren't flashy but matter deeply to families. When the focus is on genuine concern and reliable monitoring of medications and doctor visits, this home often rises above what families fear in larger, more impersonal settings.
Who should consider alternatives is equally clear. If the priority is a modern facility with abundant "bells and whistles," highly polished common areas, expansive activity calendars, and a pristine, restaurant-style kitchen, this community may fall short. Several reviews flag issues that prospective residents will want to weigh carefully: inconsistent cleanliness in some areas, a limited staff pool, and reports of lapses in care or attention - ranging from missing assistive devices to moments that felt short of professional standards. A few accounts also reference attitudes among staff and gaps in holiday or special-occasion attentiveness. For families seeking a rigorously polished environment with very frequent programming and a consistently high level of housekeeping, alternatives deserve serious consideration.
The core pros offset many of the main concerns when the resident's needs align with this home's strengths. Families repeatedly commend the reliability of communication about medications, doctor visits, and changes in care. The staff is described as caring and thorough, with moments of genuine compassion that leave a lasting impression - evidenced by stories of staff going beyond the call to support a resident and family during difficult times. The memory-care focus appears to be a natural fit for residents who benefit from predictable routines and staff familiarity. In addition, the facility is noted as welcoming and well managed, with examples of social engagement that show residents can still participate in meaningful activities, including shared meals and celebratory events a family can attend. The impression of cleanliness and daily care routines is consistent enough to reassure families who value basic dignity and personal attention.
Yet the cons are real and deserve serious scrutiny in the decision process. The building's age and design contribute to a sense of being dated, which can feel less reassuring to families expecting modern amenities. Reports of limited staffing raise questions about how volume and shift coverage translate into daily experiences - especially for residents who require meticulous supervision. Cleanliness can be inconsistent across areas, with specific complaints about kitchen conditions, grooming needs, and the timing of hearing-aid maintenance. Attitudes among some staff, and uneven holiday or special-occasion experiences, further complicate the picture for families weighing peace of mind against the cost of care. Taken together, these factors create a risk that experiences will vary from week to week and from room to room.
Decision-making hinges on aligning expectations with realities. Prospective movers should verify the current staff-to-resident ratio during a tour, observe care delivery during peak times like mealtimes or activity periods, and request to meet the nurse or administrator responsible for memory-care protocols. Inspect the cleanliness of common areas, kitchens, and resident rooms, and specifically ask how hearing aids, glasses, and other assistive devices are managed and tracked. Inquire about how family communications are handled - what triggers updates, how quickly concerns are acknowledged, and how care plans are adjusted when changes occur. A candid conversation about maintenance responsiveness and the process for addressing any observed lapses is essential before making a commitment.
Bottom line: Heart Homes Bay Ridge I offers a practical, compassionate care environment that can be a strong fit for memory-care residents and families who value steady caregiver relationships, transparent communication, and a homey atmosphere over flashy surroundings. For families prioritizing modern facilities, robust activity programming, and consistently flawless upkeep, however, the case for exploring alternatives is compelling. The mixed sentiment reflected in the rating underscores the need for a careful, in-person assessment focused on cleanliness, staffing, and the consistency of daily care. When these factors line up, the community can be a trustworthy home; when they do not, it becomes wise to look elsewhere and compare options with a sharper eye.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heart Homes Residence Bay Ridge I is a warm and inviting assisted living community located in the beautiful city of Annapolis, MD. Our community offers board and care home services as well as respite care for those in need of temporary accommodations.
At Heart Homes Residence Bay Ridge I, our residents enjoy a wide range of amenities to make their stay comfortable and enjoyable. Our dining room offers delicious meals prepared with special dietary restrictions in mind. The entire residence is fully furnished, providing residents with a cozy and welcoming atmosphere. Our outdoor space includes a serene garden where residents can relax and enjoy some fresh air.
Housekeeping services are provided to ensure that each resident's living space is clean and tidy at all times. We also offer move-in coordination to assist residents in transitioning smoothly into our community. Wi-Fi/high-speed internet and telephone services are available to keep residents connected with their loved ones.
Our dedicated staff is trained to provide assistance with daily activities such as bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical care for our residents. Our experienced team also specializes in diabetes diet management, medication management, meal preparation, and service for those who require special dietary restrictions.
Transportation arrangements are available for medical appointments, ensuring that our residents can easily access the healthcare they need. In addition, there are plenty of nearby amenities including parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
We believe in enriching the lives of our residents through engaging activities tailored to their interests and abilities. Scheduled daily activities provide opportunities for socialization and recreation within the community.
Heart Homes Residence Bay Ridge I is committed to providing exceptional care in a nurturing environment where each resident feels safe and valued. We invite you to visit us and experience the comfort and peace of mind we offer at Heart Homes Residence Bay Ridge I.
Heart Homes Residence Bay Ridge I is located at 3023 A Arundel On The Bay Road, Annapolis, MD 21403 in Anne Arundel County, Maryland
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