Washington Manor
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276 Razorville Road, Washington, ME 04574
For more information about senior living options: (844) 490-3973
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They cannot reach the client; both the main number and the client's number go unanswered. No one answers the phone at any time of day. They have had no luck contacting since January 11, 2023. There is a persistent lack of responsiveness at Washington Manor. The experience feels frustrating due to ongoing unavailability.A resident at Washington Manor has become the focal point of a troubling communication problem that has persisted for a considerable period. The individual describing the situation reports making repeated attempts to reach a client who lives at the facility since January 11, 2023. Despite dialing the main number and the client-specific line, there has been no success in getting through. The account emphasizes that calls are not answered at any time of day, suggesting a chronic issue with accessibility rather than a temporary lull.
The consequences of this ongoing communication breakdown extend beyond mere frustration. The person trying to reach the resident is left in a position where essential information - updates about the client's wellbeing, scheduling, or required services - remains inaccessible. When a line appears perpetually unanswered, it raises concerns about whether urgent matters are being missed, and it creates a sense of uncertainty and anxiety about the resident's safety and daily routine. The inability to establish contact can hinder the coordination of care, visits, and timely responses to changing needs.
From this description, the pattern appears to be a systemic challenge rather than an isolated incident. The repeated phrase that "no one answers the phone no matter what time of day" hints at a broader breakdown in the facility's phone coverage or staffing levels during either daytime hours or overnight periods. If this is representative of routine practice, it could reflect ongoing issues with staffing, call routing, voicemail management, or an overloaded reception area that prevents timely responses to incoming inquiries.
The impact on the resident and those who are trying to advocate for them is multifaceted. When relatives, guardians, or service coordinators cannot reach the facility, crucial activities such as arranging transportation, scheduling medical appointments, delivering medications, or confirming personal care plans can be disrupted. The lack of reliable communication channels may also contribute to a sense of neglect or diminished oversight, potentially exacerbating any existing health or safety concerns for the resident.
Given the seriousness of the situation, several possibilities and next steps emerge - although it is important to distinguish reported experiences from verified facts. One possibility is that the facility is facing staffing shortages or high call volumes that overburden the front desk or administrative staff. Another is that there may be issues with outdated contact details, misrouted calls, or voicemail systems that are not being monitored effectively. Regardless of the root cause, the account clearly signals a need for improved reliability in reaching the facility and its representatives.
In terms of resolution, the account implicitly points to a few constructive avenues. Establishing multiple reliable contact channels could help ensure that someone can be reached in a timely manner. This might include a secondary phone line, a dedicated staff member for urgent calls, a verified after-hours contact, or an email address and digital messaging option accessible to approved parties. Verifying and updating the resident's contact information, as well as documenting preferred methods and times for communication, could also reduce risk and streamline outreach. If safety concerns are present, escalating the issue to supervisory staff, a resident advocate, or appropriate oversight bodies may be warranted to safeguard the resident's wellbeing.
Ultimately, the situation at Washington Manor as described underscores a critical need for dependable communication between the facility, residents, and those who advocate on their behalf. The persistent inability to reach the main line or the client's line - across all hours and without interruption - serves as a warning signal about how essential timely contact is to the resident's care and daily life. A clearer, more reliable communication framework would not only alleviate the immediate frustration but also reinforce trust in the care network surrounding the resident.
34 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Washington Manor in Washington, ME is a vibrant assisted living community that offers an array of amenities and care services to cater to the needs and preferences of its residents. Our community is designed to provide a comfortable and home-like environment for seniors to enjoy their golden years.
Within our premises, residents can take advantage of various amenities and facilities such as a beauty salon, fully furnished accommodations, small library, and indoor common areas where they can socialize with fellow residents. We also offer cable or satellite TV, telephone services, and Wi-Fi/high-speed internet connectivity to keep individuals connected with their loved ones and engaged with the outside world.
Our dining options are exceptional as we provide restaurant-style dining experiences in our tastefully decorated dining room. Our dedicated culinary team prepares delicious meals while taking into consideration any special dietary restrictions or preferences residents may have.
At Washington Manor, we prioritize the care and well-being of our residents. Our highly skilled staff provides round-the-clock supervision to ensure their safety and security. We offer assistance with daily activities such as bathing, dressing, transfers, and medication management. Additionally, our staff is trained in providing specialized care for those with diabetes, including diabetic diets.
To promote mental wellness among our residents, we have developed a comprehensive mental wellness program that includes engaging activities tailored to their interests and abilities. These activities are carefully planned and scheduled throughout the day to ensure residents have ample opportunities for social interaction and intellectual stimulation.
In addition to the on-site amenities and care services, Washington Manor also arranges community-sponsored activities as well as devotional activities offsite for spiritual nourishment. Residents are also encouraged to initiate resident-run activities based on their individual preferences.
Located in Washington, ME, our community benefits from the presence of two nearby restaurants for additional dining options. There is also at least one place of worship nearby for those seeking spiritual guidance or participation.
At Washington Manor, we strive to create an enriching environment where residents can thrive and experience a fulfilling retirement. Our dedicated staff is committed to providing excellent care, ensuring the well-being and happiness of each resident.
Washington, Maine offers a peaceful and charming environment for senior living. With several places of worship nearby such as Washington Village Baptist Church and Appleton Baptist Church, residents can continue to nurture their spiritual well-being. The town also boasts a variety of dining options including Morse's Sauerkraut and Sterlingtown Public House, providing opportunities for socializing and enjoying local cuisine. Access to healthcare is convenient with Sheepscot Valley Health Center and Lincoln Medical Partners in the vicinity. Additionally, the town offers beautiful parks like Ayer Park and Lake St George State Park for outdoor recreation. For entertainment, Flagship Premium Cinemas Thomaston is just a short drive away. Overall, Washington, Maine provides a peaceful and supportive community for seniors looking to retire in a welcoming environment.
Washington Manor is located at 276 Razorville Road, Washington, ME 04574 in Knox County, Maine
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