Mountain View Residential Care in Springvale, ME
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164 Hansons Ridge Rd, Springvale, ME 04083
For more information about senior living options: (844) 490-3973
The staff were great and friendly. The Lodges were great to her mom during her stay. The staff were very caring. They went out of their way to take care of her and her family.
The staff are unfriendly and laugh at residents. The staff raise their voices to residents. The facility is not a good nursing home and is not recommended. The staff hang up on family members and even lie about guardianship. They tell visitors not to call or come over. They falsely claim a resident is sleeping to keep visitors away.Mountain View Residential Care in Springvale, ME is best suited for families that can commit to vigilant oversight and desire a compact, home-like setting where interactions with staff can be personal, but where care quality is not consistently reliable. This is a community where the resident who benefits most is one whose family is prepared to actively participate in care planning, observe daily routines closely, and push for timely responses when concerns arise. It serves households seeking a smaller facility atmosphere rather than a larger, highly structured operation, and where the ability to advocate for a loved one becomes a core part of the care strategy.
Those considering alternatives should note that reliable daily care, steady staffing, and transparent, respectful communication are non-negotiables for many families. If a higher bar for consistent warmth, professional boundaries, and proactive problem-solving is essential, other options may be a better match. Facilities with demonstrated stability in leadership and a track record of keeping families informed will usually outperform Mountain View for residents with more intensive or complex care needs. For families navigating memory care, behavioral health, or advanced assistance with mobility, it may be prudent to compare several communities with current, corroborated testimonials about staff consistency and governance.
The practical mix of pros and cons in the current picture is telling. On the one hand, some reviewers point to moments of genuinely friendly, approachable staff and straightforward day-to-day interactions. Those brief, positive encounters are not universal, however, and they do not compensate for the broader pattern described by others. The more troubling accounts describe unfriendly or dismissive behavior, difficulty obtaining information, and resistance to ordinary family involvement. In several reviews, families recount barriers to visiting, being met with interruptions, or being told to call later or not to call at all. Taken together, the positive notes feel episodic rather than systemic, and the negative experiences - especially around respect, communication, and perceived neglect - tale the louder story. The dissonance between pockets of kindness and frequent concerns signals a facility where leadership and consistency must improve to protect residents' dignity and safety.
For families evaluating Mountain View, use a disciplined, front-loaded inquiry plan during visits. Observe staff-to-resident interactions across shifts, not just during a friendly moment. Request exact staffing ratios, shift patterns, and the training program that supports caregiving skills and dementia-awareness. Seek written policies on family communications, guardian involvement, and escalation procedures when concerns arise. Ask to speak with several current residents' family members about routine care, responsiveness, and how conflicts are handled. Confirm what happens if a resident's condition changes and longer-term care needs emerge, including whether the community can scale up services without eroding quality or respect.
Financial and policy clarity should accompany the care assessment. Families should insist on written care plans that specify daily routines, medication management, safety checks, and meaningful activities. Verify visitation policies and any recent leadership changes that could affect consistency and trust. Be wary of anecdotes that imply a punitive relationship between staff and families or a culture where concerns are dismissed. The ability to advocate without fear of retaliation or retaliation-like responses is a critical test of suitability for Mountain View, especially for those who expect steady, transparent governance.
In the end, Mountain View is not a clear-cut win for all seniors or all families. It may work for households willing to invest time in oversight and who can tolerate uneven care as long as clear corrective steps are in place. For anyone prioritizing dependable daily care, respectful communication, and stable management, the balance tips toward exploring alternatives first. Take multiple tours, compare staff stability, and demand concrete assurances about how resident welfare will be protected day to day. If these assurances are hard to obtain or fail to satisfy, the prudent choice is to look elsewhere and avoid settling for a situation where consistency and dignity remain in doubt.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Mountain View Residential Care in Springvale, ME is a skilled nursing facility that offers exceptional care services for individuals requiring specialized attention. Our dedicated staff provides top-notch diabetic care to ensure the health and well-being of our residents.
At Mountain View Residential Care, we understand the importance of spiritual well-being. That's why we offer devotional services off-site, allowing residents to engage in meaningful religious activities and find solace in their beliefs. Additionally, our indoor common areas provide a comforting space where residents can socialize, relax, and build lasting connections with their peers.
We prioritize convenience for our residents by offering a range of nearby amenities. With several cafes, pharmacies, and restaurants located within close proximity to our community, residents have easy access to essential services and enjoy various dining options. We also understand the significance of healthcare accessibility; therefore, having eight physicians and two hospitals nearby ensures that our residents receive prompt medical attention when needed.
Transportation is made simple with convenient options available nearby, making it easier for our residents to run errands or attend appointments. For those looking to continue their spiritual journey or seek solace in places of worship, there are multiple options conveniently located near our community.
At Mountain View Residential Care, we strive to create an inclusive and engaging environment. While devotional activities take place off-site, they offer opportunities for residents to explore their faith and connect with others who share similar beliefs.
Experience premium care services at Mountain View Residential Care in Springvale, ME - a skillfully designed assisted living community that prioritizes the physical well-being as well as the spiritual needs of its residents.
Springvale, Maine is a vibrant community with a variety of amenities for seniors to enjoy. With several pharmacies nearby, accessing medication and healthcare services is convenient. There are also numerous restaurants offering a diverse selection of cuisine, as well as cafes for a leisurely afternoon coffee. For spiritual nourishment, there are several places of worship within close proximity. In terms of medical care, there are reputable physicians and hospitals nearby. Additionally, the town offers recreational opportunities with parks and equestrian facilities for outdoor enjoyment. Overall, Springvale provides a well-rounded environment that can cater to the needs and interests of seniors looking for a thriving community to call home.
Mountain View Residential Care is located at 164 Hansons Ridge Rd, Springvale, ME 04083 in York County, Maine
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