39 Obrion Street, Portland, ME 04101
For more information about senior living options: (844) 490-3973
Shalom House comes across in these reviews as a sanctuary for many people dealing with housing instability, anxiety, and stress. Several commenters emphasize the organization's art programs and calmer environment as a source of relief, noting that they come to engage in activities that help reduce stress and provide a sense of purpose. One person highlights how they love going there to create art to ease anxiety and stress, while others point to the broader mission of helping people get back on track. The overarching sense is that Shalom House functions as a supportive space that blends housing assistance with wellness-oriented programs, offering a pathway out of crisis for those who would otherwise struggle alone.
The tone around staff and day-to-day interactions is mixed but often strongly positive. A number of reviewers describe the atmosphere as welcoming, with understanding workers and polite front-desk service. They appreciate staff who are patient and committed to helping people with disabilities and mental health challenges, and several individuals single out specific team members for praise. For instance, one reviewer mentions that Samantha B. and her team have been great to work with, and another speaks highly of Steven Bridges for the help he provided. There's also a strong note of gratitude about being treated with courtesy and kindness, and many say the people at Shalom House are genuinely helpful and pleasant to deal with.
Housing support and sheltering are central to the praise. Reviewers repeatedly credit Shalom House with assisting those who would otherwise be homeless, including families. One person expresses deep gratitude for housing obtained about a year and a half ago, saying they don't know where they'd be without the help, and another recounts how they and their three kids were kept from homelessness after serious hardships. There are mentions of long-time involvement and ongoing benefit from having a safe place in difficult times, with several reviewers emphasizing how crucial access to housing and related services has been to their stability and well-being.
Not all feedback is flawless, however. Several comments reflect frustration with aspects of the organization's operations. A reviewer recounts disrespect from the front desk when trying to talk to a referral representative and describes being told there was no capability to call back, with instructions to call again in ten days - an experience that left them feeling dismissed. Another comment questions pricing, suggesting that the organization isn't up to fair market prices in a specific area (Kittery), while another reviewer notes a long-standing impression that has changed for the worse over time. There are also harsher lines, including the claim that the organization is "only there to collect federal funding," and a separate note that one person couldn't get help for a friend who needed it. These perspectives point to real frustrations around customer service, accessibility, and whether all promised services are consistently delivered.
Despite those criticisms, several anecdotes point to positive, concrete outcomes and a stable sense of trust in the organization. There are mentions of "outstanding" provision of housing and healthcare for adults at high risk of chronic homelessness, and statements like "I wouldn't know where I'd be if I didn't get housing from them" convey profound personal impact. People describe pleasant, reassuring experiences where questions were answered, results explained clearly, and overall comfort with the process was achieved. A few reviewers highlight practical steps that contributed to a smooth experience, such as arriving during COVID-19 protocols and coordinating in-person handoffs of documents with the team, noting that staff members were responsive and helpful in those moments.
In shaping the overall impression, these varied perspectives converge on a nuanced portrait: Shalom House is widely seen as a place that helps people find housing and access supportive services during vulnerable periods. It is praised for its warmth, welcoming atmosphere, and the dedication of individual staff members who contribute to meaningful, life-changing outcomes. Yet, like many social service organizations, it also faces criticism related to administrative friction, perceived gaps in service delivery, and concerns about process timing or pricing. For potential clients, the message seems to be that Shalom House can be a powerful ally in securing housing and support, but that experiences may differ depending on who you work with, how smoothly the referral process runs, and how effectively front-d desk communications align with your needs at the moment. Overall, the community stories reflect a resource that has had a significant, positive impact on many lives, while also highlighting areas where improvements could enhance confidence and consistency across all interactions.
Located in the beautiful city of Portland, ME, Seth Jordan House offers a tranquil and comfortable living environment for seniors seeking assisted living services. Our community provides a range of amenities to ensure our residents' needs are met and their lives are enriched.
The dining room at Seth Jordan House is a welcoming space where residents can enjoy delicious meals prepared by our skilled culinary team. The community is fully furnished, creating a home-like atmosphere where residents can relax and feel at ease. A garden is available for those who enjoy spending time outdoors and connecting with nature.
Housekeeping services are provided to maintain a clean and organized living environment for our residents. Move-in coordination is offered to make the transition into our community as seamless as possible. Residents can also take advantage of outdoor spaces such as patios or balconies.
To stay connected with loved ones or browse the internet, residents have access to telephone and Wi-Fi/high-speed internet services. Our caring staff members are trained to provide assistance with activities of daily living, including bathing, dressing, and transfers. They also coordinate with health care providers to ensure residents receive the necessary medical attention. Special dietary restrictions such as diabetes diets or other dietary needs can be accommodated in our dining options.
Transportation arrangement for medical appointments is available for added convenience, allowing residents to easily access necessary healthcare services. In addition, transportation to doctor's appointments can be arranged as well.
Our community fosters an active lifestyle through scheduled daily activities that cater to the interests and hobbies of our residents. Whether it's engaging in social events or pursuing personal interests, there are plenty of opportunities for meaningful engagement.
Seth Jordan House benefits from its convenient location, with numerous cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals located nearby. Residents can easily explore the local area or access necessary services without hassle.
At Seth Jordan House in Portland, ME, we strive to provide a warm and inviting environment where seniors can receive assistance with daily tasks while enjoying a fulfilling and engaging lifestyle.
Seth Jordan House is located at 39 Obrion Street, Portland, ME 04101 in Cumberland County, Maine
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