165 Cumberland Avenue, Portland, ME 04101
For more information about senior living options: (844) 490-3973
The place feels like home and supports growth, learning, and becoming one's best self. The staff demonstrate love and unwavering commitment across the board, fostering lasting friendships. They help residents find doctors and other resources when needed. They support residents to learn basics and pursue college, promoting independence. They have improved communication and trust, with accountability among staff. Mainestay is described as a creative environment with recreational activities that support healing and recovery. The lower-ranked staff members are kind, caring, and hardworking, doing the real hard work of the program. Newcomers are welcomed with love and politeness, and the food is praised. The program has saved lives and can be a pivotal place for those at rock bottom.
The program has a history of client rights violations and punitive programming. Under the new director, it moved toward manipulation, gaslighting, and punitive practices framed as restorative justice. It misuses restorative practices in a harmful and sometimes abusive manner. A documented incident showed two clients being sexually abused by another client, with disclosure in a circle that retraumatized the victims. The program talks about rights but often frames them as conditional, casting doubt on whether residents belong. Residents are pressured to sacrifice basic human rights or face homelessness, hindering independence. Leadership and state gatekeeping rely on numerical scores to guide treatment, undermining healing and safety. Staff are described as inadequately trained, even though lower-ranked staff members are said to be kind and caring. Some reviewers state that clients are harassed and the care environment is not adequately trained.Mainestay in Portland, ME, is best suited for young adults aged 18?25 who need transitional living with mental health support or co-occurring substance use recovery in a small, community-like setting. The model leans on peer networks and frontline staff to provide daily structure, accountability, and practical independence skills. It works best for residents who can tolerate a tightly knit environment where staff engagement feels personal, and where healing emerges through consistent, hands-on support from lower-rank staff who genuinely care. This is not a passive, hands-off placement; it demands active participation, but it can offer a path to growth for those who respond well to close-knit accountability and a creative, living-learning atmosphere.
Those who should consider alternatives are families and young adults with heightened safety concerns or a history of trauma where trust in leadership is fragile. If robust, trauma-informed supervision at all levels is non-negotiable, the risk profile here becomes too high. Admissions may not be the right fit for individuals who require consistently professional oversight, clear boundaries enforced by a stable director, and a program that reliably avoids punitive programming or misused restorative practices. For anyone whose prior experiences include retaliation, gaslighting, or retraumatization, a more regulated setting with transparent, well-trained clinicians and independent safety checks is likely a wiser match.
The strongest positives lie with the frontline staff and the culture they try to cultivate. When residents experience warmth, genuine care, and daily practical support from the people on the ground, meaningful progress - such as establishing routines, learning basic life skills, and rebuilding trust - can occur. The environment can feel like a real home and offers a sense of belonging that supporters emphasize as transformative. There is unmistakable value in a program that can mobilize its lower-tier staff to deliver authentic compassion and hands-on guidance, and in the creative energy the house can foster when leadership is oriented toward growth rather than punitive control.
Yet the most significant drawbacks temper those strengths. There are documented and persistently troubling concerns about client rights violations and punitive programming, including allegations of manipulation and harmful uses of restorative practices. Incidents described by former residents point to retraumatization and undermined safety when participants are pressured to accept policies framed as "choices" that still funnel them toward compliance or homelessness. Reports of staff inadequacies at higher levels, inconsistent leadership, and a culture driven by numerical goals rather than individualized healing create a precarious climate. The combined effect can erode confidence in long-term safety and predictable outcomes, even as some residents report positive daily interactions with frontline workers.
Understanding how the pros and cons interact is crucial for decision-making. The genuine care shown by entry-level staff can deliver real, immediate relief and a sense of belonging that supports recovery, but this potential is vulnerable to governance failures and a leadership mismatch. If proceeding, families should insist on transparent protections: clear documentation of staff training, formal mechanisms for reporting abuse or misconduct, independent oversight of restorative practices, and a concrete, crisis-safe plan that prioritizes residents' safety over obedience to program rules. A strong exit strategy and guaranteed access to alternative services should be part of the admission plan.
In practical terms, this community may be suitable for someone who can anchor themselves in a supportive but imperfect system, with strict oversight and an active safety net. For most families seeking stability, predictable professional oversight, and consistently trauma-informed care, alternatives with stronger governance and fewer red flags are worth exploring. The decision should hinge on whether the current leadership trajectory can demonstrate tangible reforms, the reliability of staff training, and a credible, enforceable commitment to resident safety. If those assurances cannot be secured, exploring other transitional housing or intensive outpatient options is the prudent course.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International Jetport (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mainestay in Portland, ME is a fully furnished assisted living community that offers a variety of amenities and care services to ensure the comfort and well-being of its residents. The dining room provides delicious meals that cater to special dietary restrictions, ensuring that each individual's nutritional needs are met. Housekeeping services are provided to ensure a clean and tidy living environment.
Residents will have access to outdoor spaces, including a garden, allowing them to enjoy nature and relax in a peaceful setting. Wi-Fi/high-speed internet is available throughout the community, keeping residents connected with their loved ones and providing entertainment options.
The caring staff at Mainestay is dedicated to assisting residents with activities of daily living, such as bathing, dressing, and transfers. They also coordinate with healthcare providers, ensuring that residents receive the necessary medical attention. Medication management is provided to help residents stay on top of their medication regimen.
Transportation arrangement for medical appointments is available, making it convenient for residents to attend doctors' appointments. Residents can also participate in scheduled daily activities organized by the community, promoting socialization and engagement.
Mainestay is conveniently located near various amenities. There are 14 cafes nearby for residents to enjoy coffee or meet friends for a quick bite. Parks provide opportunities for outdoor activities and relaxation. There are 9 pharmacies nearby for easy access to medications. With 19 physicians nearby, residents have quick access to healthcare professionals. Additionally, there are 46 restaurants nearby offering diverse dining options for residents' enjoyment. A theater nearby provides entertainment options for those who enjoy cultural experiences. In case of emergencies or specialized medical care needs, there are 5 hospitals located conveniently close by.
Overall, Mainestay in Portland, ME offers a comfortable and enriching assisted living experience with various amenities and care services tailored to meet the individual needs of its residents while being conveniently located near essential facilities and services within the community.
Mainestay is located at 165 Cumberland Avenue, Portland, ME 04101 in Cumberland County, Maine
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