280 Stetson Road, Lewiston, ME 04240
For more information about senior living options: (844) 490-3973
The doctors, therapists, and case managers are really good people who want to help and do their best to do so. After nearly two decades, the patient is stable, has an awesome support team, and is doing well. With the new staff they've hired over the last few years, the organization has grown and expanded to help more people and provide additional services.
The place is absolutely HORRID, making patients' lives and their families a living hell and undoing any progress. The doctors here fail to take the time to properly meet patients before drawing conclusions and let personal biases guide care. When a doctor resigned, patients were left to fall through the cracks, with ongoing scheduling problems that prevented consistent treatment. A doctor berated and talked down to the patient, displaying biased and careless behavior. This doctor disregarded the patient's current treatment plan due to personal biases, risking the progress that had been made. The doctor has caused extreme harm rather than helping the patient progress, reflecting stigma in mental health care. Referrals and scheduling are plagued by delays, lost information, and cancellations, leaving patients without timely care. Front desk staff and management shrugged off concerns, signaling a lack of empathy and responsiveness.Coastal Community Care in Lewiston, ME is best suited for adults who want a steady, clinically solid mental-health support network and are willing to work within a system that is expanding its team and services. The strongest case for this community rests on a track record of capable doctors, therapists, and case managers who, in long-standing relationships, help patients stabilize and maintain progress. Reviewers who have ridden out the long arc of care describe a supportive, professional team and a facility that has grown to offer more services as staff has expanded. For families, the highlight is a reliable clinical core - provided continuity can be maintained as personnel shifts occur.
Those who should consider alternatives are those who demand flawless scheduling, immediate access, and perfectly reliable administrative processes. The negative experiences cited point to a pattern of delays, miscommunications, and back-office gaps that can undermine treatment, even for patients who are doing well clinically. If a family cannot tolerate repeated referrals getting tangled, or worries about missing important follow-ups because messages and appointments slip through the cracks, this is a red flag. For anyone who needs consistently nonjudgmental, fully bias-free care - without the risk of negative, opinionated treatment decisions - the concerns raised about certain clinicians cannot be ignored.
The core advantages - an experienced clinical team and an expanding service array - do offset some inconveniences, but not entirely. When the physicians, therapists, and case managers work within a stable, long-term framework, patients can experience meaningful progress and enduring support, especially those with complex or chronic needs who benefit from continuity. The addition of staff over time signals a willingness to broaden access to services and to adapt to more treatment scenarios. Yet these strengths are contingent on reliable scheduling and clear communication; otherwise, the risk of care disruption erodes the value of the medical team.
In practice, the most persuasive argument for this community is the potential for lasting relationships. The positive review paints a picture of nearly two decades of stability, where a patient remains on track with a dependable support team and a broadening menu of services as the facility grows. For individuals whose medical histories require ongoing monitoring, medication management, and consistent therapeutic oversight, that kind of anchor can be decisive. But the upside depends on the system's ability to translate growth into dependable operations - because growth without operational discipline undercuts the benefit of a strong clinical backbone.
Families evaluating Coastal Community Care should approach with a concrete plan to protect care quality even when administration trips happen. Ask for a named primary clinician and a documented continuity protocol in event of staff turnover. Confirm the referral and prescription processes, including expected timelines and what happens if a referral is delayed or lost. Request written expectations for appointment frequency, back-up coverage when a specialist is unavailable, and a clear line of escalation for urgent concerns. If the facility cannot demonstrate reliable, responsive communication and a written care-coordination plan, it is prudent to look elsewhere.
Ultimately, Coastal Community Care offers a solid clinical core and potential for expanded services, making it a reasonable choice for families prioritizing long-term therapeutic relationships and ongoing professional support. It is less suitable for those who cannot tolerate administrative inconsistency or who require near-perfect reliability in scheduling and referrals. The decision should hinge on whether the promise of capable clinicians and room to grow outweighs the real risk of care gaps and miscommunication. For the right patient - the one who can navigate occasional bumps in the back office - the center can be a wise, stable home; for the more fragile or time-sensitive case, alternatives with steadier operational performance may be the safer path.
2 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Coastal Community Care in Lewiston, ME is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a homely atmosphere with fully furnished accommodations, including dining rooms and outdoor spaces where residents can enjoy meals and socialize with fellow residents.
The dedicated staff at Coastal Community Care are committed to providing exceptional care and assistance to residents. They offer assistance with activities of daily living such as bathing, dressing, and transfers, ensuring that residents feel supported in their day-to-day routines. The staff also works closely with healthcare providers to coordinate any necessary medical treatments or appointments for residents.
Dining at Coastal Community Care is a delight, with special attention given to accommodating dietary restrictions. Meal preparation and service are tailored to meet the specific needs of each resident. From diabetes diets to special dietary restrictions, the culinary team ensures that residents receive delicious and nutritious meals.
To keep residents engaged socially and mentally, scheduled daily activities are organized by the community. These activities provide opportunities for entertainment and interaction among residents. In addition, there are three cafes nearby for those who want to explore outside dining options, as well as two parks for outdoor leisure activities.
Residents at Coastal Community Care have easy access to various amenities within close proximity of the community. There are 11 pharmacies nearby for convenient medication management, as well as 44 physicians available for specialized healthcare needs. For outings or transportation to medical appointments, there are two transportation options nearby.
Further enhancing the convenience of residing at Coastal Community Care are eight places of worship located nearby for spiritual fulfillment and support. Additionally, two theaters provide entertainment options for those looking to enjoy cultural experiences. Lastly, six hospitals in the vicinity ensure quick access to emergency medical services if needed.
Coastal Community Care in Lewiston, ME is an ideal choice for individuals seeking a comfortable and supportive assisted living community that provides exceptional care services along with a range of amenities and nearby conveniences.
Coastal Community Care is located at 280 Stetson Road, Lewiston, ME 04240 in Androscoggin County, Maine
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