26 Rockridge Road, Dedham, ME 04429
For more information about senior living options: (844) 490-3973
Gary Towle State Farm delivers very personal and exceptional service with a local neighborly approach. Clients have stayed with Gary Towle for decades because of the dedicated staff and family involvement. The agency provides the ability to speak with a real person who knows the clients and their families and can help when needed. Gary Towle and his team are consistently responsive, patient in explaining options, and quick to follow up via email or phone. The office gives customers peace of mind, especially in emergencies, knowing they are "on the team." The service is polite, professional, and willing to go above and beyond (including in-home consultations). The Good Neighbor Lounge and the cozy waiting area set a high standard for customer experience. Clients appreciate the personal touch and prefer the small, local agency feel over larger companies. Marissa and Nathan are efficient, contributing to quick and effective service.
The reviewer said dealing with this specific agent and State Farm in general has been a nightmare. They reported it took 11 months to get back a deductible and needed a lawyer to help with medical bills. The reviewer claimed Gary is almost impossible to get ahold of, and when contacted, the staff say they can't help. They stated there's little point in having a local agent if he doesn't actually do anything. They alleged the policy was canceled because a college-age nephew lives with them. They charged that Gary did not bother to call after everything they had been through and simply canceled their policy. They commented that there are plenty of better companies for less money and better service. They described it as very difficult to get in touch with the agent or his staff.Gary Towle's State Farm Agency emerges from these reviews as a neighborhood cornerstone - a place where personal attention, local knowledge, and a friendly, low-pressure approach consistently shine through. Many customers open with praise for how. friendly. and accommodating the whole process feels, noting that the service is "very friendly and handled everything with very little input from me." It's a thread that runs through years of interactions, making the agency feel less like a distant corporation and more like a trusted neighbor who happens to handle insurance.
A striking theme is the long-standing relationships customers have built with Gary Towle and his team. For some, the partnership spans decades: over 40 years with Gary Towle, more than 25 years, and more than 20 years of ongoing coverage. People emphasize that their loyalty isn't just about price - it's about trust, continuity, and the sense that their agent knows them personally. "I've been with Gary Towle State Farm since I was 17 (over 40 years!)" one reviewer notes, underscoring the depth of these ties and the comfort that comes from a team that has grown up with their families.
The reviews consistently highlight the personal touch as a defining strength. You can call and speak with someone who knows you and your family, which makes the experience feel much less transactional. "I love that I can call and get a person who knows me and my family and helps us when we need it," one customer shares, and others echo the same sentiment: in emergencies or everyday questions, there's a sense that the office is there for you. This is reinforced by the State Farm motto - "like a good neighbor, State Farm is there" - which reviewers say Gary Towle embodies through timely, direct, and helpful support.
Communication and responsiveness consistently stand out as well. Reviewers describe prompt, patient engagement - answers to questions, thorough explanations of options, and a willingness to walk through policies step by step. Whether through email, phone calls, or walk-ins, Gary Towle and his team are praised for being quick to respond and easy to work with. One reviewer notes the ability to receive "quick responses" to "about 10 emails today," while others emphasize how easy it is to reach someone who will clarify options and help you make informed decisions. The sense is that the office balances professionalism with genuine accessibility.
The agency's physical environment and the staff's attentiveness add to the favorable impression. The team is described as thoughtful, attentive, and genuinely caring. One reviewer mentions that Gary even came to their house when they were bedridden to review homeowners policy options, highlighting a level of service that goes beyond the standard. The waiting area is called out for its hospitality - "Gary's super cozy ?Good Neighbor Lounge'" helps set a welcoming tone for clients who choose to visit in person. And names like Marissa and Natahan are noted for their efficiency, with one comment suggesting their efficiency leaves little reason to linger - an acknowledgment that excellent service can coexist with a smooth, streamlined process.
There are, of course, contrasting experiences in the mix. One reviewer recounts a troubling period where dealing with the agency and State Farm felt like a nightmare: a car totaled after a police officer's action, months-long processes to recover a deductible, and a sense that staff were difficult to reach or unhelpful. The same account notes rate increases and a policy cancellation tied to a household detail, with the implication that the local agent did not provide the support one would hope for in a crisis. This stands in tension with the otherwise highly positive portrayals, illustrating that even well-regarded local agencies can face very challenging situations where outcomes fall short of expectations.
Nevertheless, the prevailing message across most reviews is one of strong community ties, dependable service, and a personal, attentive approach to home, auto, and life insurance needs. Many customers describe Gary Towle's office as a place you can rely on for honest guidance, reasonable pricing, and a sense of partnership - someone who will explain options clearly, act quickly on requests, and make you feel like you're more than a policy number. The broader takeaway is that Gary Towle's State Farm Agency is seen by many as a local cornerstone of good neighbor service, where decades of trust and personal attention converge to deliver peace of mind in everyday life and in moments of need.
1 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bangor International (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Gary Agency in Dedham, ME is an assisted living community that offers a wide range of amenities and care services to its residents. The community boasts a dining room where residents can enjoy delicious meals prepared and served by our staff. Each unit is fully furnished, providing a comfortable living space for seniors. The community also includes a lovely garden and outdoor space where residents can relax and take in the fresh air.
Housekeeping services are available to ensure that residents' living spaces are always neat and tidy. Move-in coordination is provided to make the transition into the community as smooth as possible for new residents. Telephone and Wi-Fi/high-speed internet access are available for staying connected with loved ones.
In terms of care services, Gary Agency offers assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff coordinates with health care providers to ensure that each resident receives optimal medical care. For those with diabetes or special dietary restrictions, our team provides specialized meal plans. Medication management is also offered to help seniors stay on top of their medication regimen.
Transportation arrangement for medical appointments is provided, ensuring that residents can easily get to their necessary healthcare visits. Additionally, scheduled daily activities are organized to keep residents engaged and entertained within the community.
Lastly, Gary Agency benefits from its location near restaurants, allowing residents convenient access to dining options beyond what is offered within the community itself.
Gary Agency is located at 26 Rockridge Road, Dedham, ME 04429 in Penobscot County, Maine
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