17 Church Road, Holden, ME 04429
For more information about senior living options: (844) 490-3973
It had the best rate for what they needed in the area. It was very clean and secure. Moving in was easy.
There was no information provided at the time of contract. The website was not working. The contract had to be completed by telephone. The agent required email, but no email address was provided on the website. The website's contact link was not working. The agent showed a lack of compassion toward the elderly person's difficulty using technology. The agent would not process the payment over the telephone. The reviewer was totally frustrated.A visit to a local storage facility left two very different impressions, revealing how a simple rental can swing between frustration and reassurance depending on the moment and the channel you rely on. The initial experience was dominated by a troublesome contract process that felt more like an obstacle course than a straightforward transaction. Information at the moment of signing was scarce, and the whole setup depended on a functioning website that never seemed to cooperate. With the site down and no clear guidance available, the only viable path was a telephone contract, which already felt like a step away from the ease one might hope for when handling important details.
The trouble didn't stop with the contract method. The reviews describe a cascade of broken digital touchpoints that should have been straightforward: the website failed to provide information, there was no working contact link, and there was no visible email address on the site. The person was told to email the company, yet there simply wasn't an email address to be found. The inconsistency between what a customer expects in a modern online experience and what was offered created a barrier right at the start. It's the kind of disconnect that can turn what should be a simple rental into a search for alternatives and a test of patience.
Compounding the accessibility problems was a human element that left a lasting impression. The agent's demeanor during this tech-heavy process seemed unsympathetic to the reviewer's struggle with technology, particularly noting the challenges faced by someone with an "elderly brain" trying to navigate digital requirements. The expectation to communicate via email, coupled with a reluctance to process a payment over the phone, underscored a rigid stance in a moment when flexibility and empathy could have made all the difference. In short, technical hiccups were amplified by a disengaged, unsympathetic reaction from the staff.
All of these factors culminated in a strong sense of frustration. The reviewer uses a stark, all-encompassing phrase to capture the experience: total frustration. It isn't merely about a problematic payment or a broken link; it's about feeling unsupported when you're trying to complete an important and time-sensitive arrangement. The frustration isn't only about the inconvenience - it's about the impression that the system and the staff are not aligned with the needs of customers who may rely on more accessible and compassionate service.
Yet the story doesn't end on a negative note. Across town, another memory of the same facility emerges, painting a very different picture. The reviewer recalls finding the place by chance while driving by, and discovering it offered the best rate for what was needed in the area. This positive note isn't about a flawless process, but about value aligned with the needs at hand. The price point stood out as a compelling factor, suggesting that the facility could be a smart choice for budget-conscious customers who still require reliable service.
The final impression also highlights tangible positives: the facility was described as very clean and secure, and moving in was easy. These remarks speak to the physical environment and the practical experience of getting settled, which can sometimes outweigh initial process frictions if the end result feels safe and straightforward. In this view, price, cleanliness, and security combine with an uncomplicated move-in to create a sense that, despite the rocky start, the facility can deliver a solid overall value when the stars align.
Taken together, these dual experiences underscore a broader truth about service and accessibility. A great rate and a clean, secure space are meaningful benefits, but they can be overshadowed by cumbersome online systems and a lack of empathetic, flexible customer support. The story suggests that improvements in digital accessibility, more transparent contact options, and staff training in compassionate, patient communication would go a long way. When price and location meet a more customer-friendly process, the result can be a very compelling choice for people who need straightforward storage solutions without sacrificing ease or reassurance.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bangor International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ohi, located at 17 Church Road in Holden, ME, is an assisted living community that offers a range of amenities and care services to its residents. The community features a dining room where residents can enjoy delicious meals prepared by the housekeeping services staff. The facility is fully furnished and includes a beautiful garden where residents can relax and enjoy the outdoors.
Ohi provides move-in coordination to make the transition into the community as smooth as possible for new residents. Additionally, there is a telephone and Wi-Fi/high-speed internet available to keep residents connected with their loved ones.
The care services provided at Ohi are designed to assist residents with their daily activities. This includes assistance with bathing, dressing, and transfers. The community also coordinates with health care providers to ensure that residents receive the necessary medical attention and medication management. A special focus is placed on providing diabetic-friendly meals and catering to other dietary restrictions. Transportation arrangement for medical purposes, including trips to doctors appointments, is also available.
Residents of Ohi can participate in scheduled daily activities that are tailored to their interests and preferences. Whether it's engaging in group exercises or attending social events, there are plenty of opportunities for residents to stay active and involved.
In terms of convenience, Ohi has parks, pharmacies, physicians' offices, restaurants, and places of worship conveniently located nearby. This makes it easy for residents to access these facilities as needed.
Overall, Ohi offers a comfortable and supportive environment for seniors who require assistance with daily activities but still want to maintain their independence. With its comprehensive amenities and care services, this assisted living community ensures that residents have everything they need for a fulfilling lifestyle while receiving the care they deserve.
Ohi - 17 Church Road is located at 17 Church Road, Holden, ME 04429 in Penobscot County, Maine
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