Information last verified:
36 Gordon Road, Dayton, ME 04005
For more information about senior living options: (844) 490-3973
Support Solutions are simply awesome. The very best place to be CRMA certified.
The company is neglectful and unprofessional. Support Solutions has demonstrated a severe lack of care for its clients, leaving them unattended and vulnerable. A disabled client was left without supervision or support. The company’s failure to provide consistent support or supervision has created a dangerous environment. It is a serious breach of responsibility to leave a disabled person without staff. The reviewer urges others to reconsider using Support Solutions for professional care, citing negligence. The reviewer states that a friend's rights were violated and that the friend cannot hang out.Support Solutions - Gordon in Dayton, ME is best suited for seniors who are largely independent and for families that can provide hands-on oversight and rapid response when concerns arise. The setting appears to accommodate routine daily living needs, but it is not reliably aligned with ongoing, hands-on supervision for residents who require regular support. The few clearly stated positives touch on staff credentials and a culture of professional training, yet those strengths do not consistently translate into safe, dependable care in practice. This creates a practical reality: the community may work for low-care needs in a tightly monitored situation, but it is not a dependable home for those who require steady, proactive supervision.
Families should explicitly consider alternatives if a loved one needs reliable, high-touch care or if there is a significant risk of falls, cognitive impairment, or medical complexity. For residents who depend on consistent staffing, real-time supervision, and strong incident follow-up, other options with demonstrated staffing stability and transparent safety records are worth pursuing. In Dayton or nearby, look for communities that publish concrete staffing ratios, frequent check-ins, and prompt, documented responses to changing health status. If a caregiver team cannot be trusted to be present when needed, the search should continue.
The principal upsides center on credentialing and the perception that staff training matters. The facility is noted for having CRMA-certified personnel, which suggests a baseline level of professional competency and an emphasis on proper handling of care tasks when staff are on site. For families who can tightly coordinate schedules and ensure consistent coverage, that credentialing can translate into more reliable care during shifts. And where residents experience moments of quality interaction or assistance, those instances reflect what the team is capable of delivering on a good day.
But the core negatives are hard to overlook. Reports describe neglectful and unprofessional behavior, with clients left unattended and a disabled resident left to manage basic tasks without supervision. A fall resulting in a reopened head injury underscores the severity of the risk when supervision lapses occur. The recurring theme is a dangerous environment created by inconsistent support and insufficient staff presence, a breach of the basic responsibility to protect vulnerable residents. These are not minor irritants; they are fundamental failures that threaten safety and trust in the care relationship.
The key question is whether the few credible pros can meaningfully offset the dominant cons. In this case, CRMA-certified staff is a defensible strength on paper, but it cannot compensate for chronic staffing gaps, inconsistent monitoring, and the possibility of dangerous, unattended moments. When care needs escalate, the absence of reliable supervision becomes the deciding factor, and the positives prove insufficient to guarantee safety. Pros may ease communication and aid on days when a high-quality caregiver is actually on shift, yet the absence of consistent coverage makes that relief unreliable for families seeking steady, predictable care.
Actionable steps for families considering this community are clear. During visits, press for a detailed, written care plan that assigns specific caregivers to specific shifts, with guaranteed coverage for key times (meals, meds, and evenings). Request daily notes, incident reporting procedures, and a transparent system for escalating concerns to a supervisor. Ask for demonstrations of how supervision is ensured during high-risk times and insist on an ongoing, reviewable staffing schedule. If the answers feel uncertain or if there is reluctance to provide documentation, view it as a red flag. Given the pattern of reviews, this community should be chosen with strong contractual guarantees and ongoing oversight, and only if alternatives that demonstrate robust safety and consistent staffing are not feasible.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International Jetport (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Gordon in Dayton, ME is a support-focused assisted living community that provides a range of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents. The community offers a spacious dining room where residents can enjoy delicious meals prepared by our expert chefs. Each living unit is fully furnished, providing a cozy and home-like environment. Our beautiful garden and outdoor spaces allow residents to relax, socialize, and connect with nature.
To maintain cleanliness and convenience, housekeeping services are provided regularly. Wi-Fi/high-speed internet and telephone access keep residents connected with their loved ones and the outside world.
Our dedicated care team is available to assist with daily activities such as bathing, dressing, transfers, and medication management. We also coordinate with healthcare providers to ensure comprehensive care for our residents. Special dietary restrictions are catered to through personalized meal preparation, including diabetes diets.
Transportation arrangement for medical appointments is provided for added convenience. The community is situated conveniently close to various amenities, including cafes, parks, restaurants, and places of worship.
At Gordon in Dayton, ME, we believe in promoting an active lifestyle among our residents. Scheduled daily activities provide opportunities for social engagement and mental stimulation. Residents can also explore nearby cafes, parks, restaurants or visit places of worship.
Overall, our supportive assisted living community offers exceptional services and amenities to enhance the well-being of our residents while fostering a warm and inclusive environment.
Support Solutions - Gordon is located at 36 Gordon Road, Dayton, ME 04005 in York County, Maine
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