Southridge Rehab & Living Center in Biddeford, ME
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Southridge Rehab & Living Center is an assisted living community in Biddeford, ME.
Information last verified:
10 May Street, Biddeford, ME 04005
For more information about senior living options: (866) 208-4318
The Southridge staff provided a loving and safe home for her mother-in-law for almost six years. They truly became her family during the COVID-19 restrictions. Their love for her and her love for them was obvious and comforting to the family. She passed away under their loving and thoughtful care. They were angels during her final hours and took care of her family through this difficult time. The facility is clean and they take great care of the patients.
They describe the facility as a rotten place where their father died alone, and they were never notified, with the excuse that it was 2:00 am. They say the discharge was unsafe because the patient couldn't walk and many medications were not sent with her. They report being treated with disrespect and a lack of care when requesting the medication amounts. They warn others not to send anyone they care about to this facility.Southridge Rehab & Living Center in Biddeford, ME is best suited for families seeking a warm, home-like environment where a loved one can receive daily assistance and feel emotionally supported by staff who treat residents like family. The strongest positives come from long-tenured care that many families interpreted as a genuine, loving commitment; staff members were described as angels in end-of-life moments and as consistent, comforting presences during difficult times. Cleanliness and a respite from strong odors or institutional smells also stand out as practical advantages, suggesting a respectful, resident-centered approach to daily living. For families prioritizing relationship-building, personal attention, and a sense of belonging, this community presents a compelling match.
That said, not every family will want to navigate the realities that accompany this option. Alternatives should be considered by those who require dependable, transparent medical oversight with rigorous safety nets. Several reviews highlight jarring failures in critical processes: abrupt or unsafe discharges, missing medications at discharge, and difficult, at-times disrespectful communication when families seek information. For seniors with complex medical needs or those who expect a consistently brisk, professional escalation of concerns, the combination of warm sentiment and unsafe-discharge anecdotes may be untenable. In short, this setting rewards proactive families who will stay vigilant and actively partner with staff to safeguard care.
The key pros, affectionate, person-centered care and a clean, comfortable environment, can feel transformative for residents and families when aligned with attentive nursing and reliable communication. A home-like culture can soften the stress of aging or rehabilitation, and the emphasis on emotional support can make difficult moments more bearable. Yet these strengths struggle to fully offset the most serious cons when they surface: discharges that feel unsafe for a resident who cannot walk unaided, medications left behind, or inconsistent messaging about a resident’s condition. When care coordination breaks down, warmth alone cannot substitute for essential safety and accountability.
To families weighing this option, enter with a plan to safeguard care. Ask pointed questions before admission: how is discharge planning conducted and by whom? Will a nurse personally reconcile medications at discharge, and how quickly are med details communicated to families and in-house teams? What is the daily cadence for updating family members on a resident’s status, and who is the direct contact for care questions after hours? Request to review the current care plan, hospitalization history, and a written policy on family communication. If possible, speak with current residents’ families about their experiences, and insist on a trial period with clear benchmarks for safety and responsiveness.
The facility’s rating, 3.5 based on 11 reviews, with seven five-star and four one-star notes, reflects a pronounced split in experiences. That polarization matters: it signals a community capable of extraordinary warmth and personal connection, yet simultaneously vulnerable to breakdowns in critical safety and communication processes. For families, sentiment and cleanliness can be reassuring indicators, but they do not erase the real risks highlighted by the most negative accounts. In decision-making terms, the strongest signal is what level of advocacy and oversight a family is prepared to provide, because outcomes appear highly contingent on how care teams partner with families.
In the end, Southridge can be a strong fit for families who prize a nurturing, familial environment and are prepared to stay actively involved in care monitoring, discharge planning, and medication management. It is less suitable for those seeking a hands-off, predictably risk-managed approach or for residents with higher needs for medical oversight without robust family or surrogate involvement. If choosing this community, approach with clear expectations, a documented care plan, and a disciplined communication protocol. For families prioritizing consistently pristine safety, transparent, instrumented care with minimal need for advocacy, consider exploring other options where the safety net is built into the system rather than relied upon as a supplemental effort.
46 resident community capacity
Assisted Living
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Portland International Jetport (13 miles away)
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Special dietary restrictions Community-sponsored activities Scheduled daily activitiesSouthridge Rehab & Living Center in Biddeford, ME is a premier assisted living community that offers top-notch care services for individuals requiring skilled nursing facility care. Our facility provides a comfortable and welcoming environment for residents, ensuring they receive the highest level of care and support.
Our fully furnished living spaces are equipped with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone services to keep our residents connected to the outside world. Each resident enjoys their own kitchenette, allowing them to prepare light meals or snacks according to their preferences. Housekeeping services ensure a clean and tidy living space for our residents.
At Southridge Rehab & Living Center, we prioritize the well-being of our residents by offering 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. Our highly trained staff works closely with health care providers to coordinate personalized care plans for each resident. We also specialize in managing medication regimens and providing diabetes diets.
We understand the importance of mental wellness, which is why we offer a comprehensive mental wellness program that includes engaging activities and social opportunities. Residents can participate in scheduled daily activities designed to promote stimulation, physical activity, and socialization.
Our dining experience at Southridge Rehab & Living Center is tailored to meet individual needs with special dietary restrictions taken into account. Residents can enjoy delicious meals prepared by our expert culinary team who carefully consider nutritional requirements while also ensuring great taste.
Convenience is key at Southridge Rehab & Living Center. We have three cafes nearby for residents looking to explore local culinary options or enjoy a cup of coffee with friends. Beautiful parks provide opportunities for outdoor relaxation and recreation. Additionally, we have seven pharmacies nearby to facilitate easy access to medications prescribed by healthcare professionals.
Should transportation be required, both medical transportation arrangements and transportation to doctors' appointments are available for added convenience. With 21 physicians in close proximity, residents have access to quality medical care when needed. Furthermore, our location boasts 20 nearby restaurants to satisfy any culinary cravings.
In case of emergencies or more specialized medical needs, three hospitals are within close proximity to Southridge Rehab & Living Center. Residents and their families can have peace of mind knowing that immediate medical attention is readily available.
At Southridge Rehab & Living Center, we strive to create a warm and supportive community where residents can enjoy the comforts of home while receiving high-quality care. Our compassionate staff is dedicated to meeting the unique needs and preferences of each individual, ensuring their utmost comfort and well-being.
Southridge Rehab & Living Center is located at 10 May Street, Biddeford, ME 04005 in York County, Maine
Southridge Rehab & Living Center on seniors.fyi includes 4 photos including images showing landscaping, building, trees, architecture, nursing home, outdoors, grass, and more.
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