247 Main Street, Auburn, ME 04210
For more information about senior living options: (844) 490-3973
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The staff was very helpful and made the customer feel comfortable with his purchase. They offer a great variety for landscaping needs. The staff is always helpful and pleasant to deal with. The staff was excellent, friendly, and professional; they provided advice and recommendations that saved time and money. Scott was incredibly kind and helpful, offering delivery at a wonderful discount and showcasing fantastic customer service. They provide great service and knowledge to back up their products. The staff remembered the customer from previous visits, making the experience pleasant. The service was easy and efficient, with delivery arranged quickly and the team being friendly. Scott was very knowledgeable about stone veneer. The place is nice, with good people and a friendly atmosphere.
They reached out to two different locations multiple times and never heard back from either, which they described as unacceptable customer service. After initial acknowledgment of their emails, their follow-ups were ignored, which they described as unacceptable customer service.Glenys Cushman in Auburn, ME is best suited for families that prize hands-on, personable staff who translate needs into practical, doable plans and who keep daily operations feeling straightforward and reliable. The overarching signal from the reviews is that the team operates with real-world competence: staff are knowledgeable, friendly, and eager to help residents and families navigate tasks without drama. The 4.8 overall rating from 24 reviews - most of them five-star - reads as a strong vote of confidence in day-to-day service, problem-solving, and the sense that someone is always a step ahead when questions arise. For families seeking a home where staff interactions feel substantive and dependable, this community offers a clear value proposition.
Those who may want to consider alternatives are typically families with needs that stretch beyond routine logistical help or with an expectation of uniformly flawless responsiveness across every location. A recurring caveat in the feedback is that not all locations respond promptly to inquiries or quotes, which can be unacceptable when timely planning or decision deadlines are tight. In senior living terms, that translates to a potential gap for families that require unwavering, immediate communication, 24/7 medical oversight, or highly specialized care coordination. For such criteria, a facility with a tighter, more consistently responsive communication model might be a better fit.
The strongest pros - staff helpfulness, knowledge, and practical problem-solving - offset the main drawbacks in meaningful ways. Reviewers repeatedly highlight how staff offer concrete advice, save time and money, and deliver on promises, whether through thoughtful guidance or by arranging logistics efficiently. This translates into lower friction for families juggling move-in logistics, transportation, or service coordination. The hands-on, professional demeanor and the willingness to go the extra mile create trust, especially for those who value a home-like atmosphere where questions are answered without prolonged back-and-forth. When these strengths align with a family's priorities, they more than compensate for the occasional hiccup in responsiveness elsewhere.
The primary downside evident in the feedback is inconsistent follow-through from some locations, underscored by at least one notably critical experience. In practical terms for senior living decisions, this means the risk of delays, missed communications, or uneven service levels if a single point person or location does not maintain steady, proactive contact. Yet, the breadth of positive experiences - coupled with a high overall rating - suggests a robust core culture of accountability and client care. Families should enter conversations with a direct ask: establish a clear escalation path and a guaranteed response window, so that any gap can be addressed before it affects care planning or daily routines.
Decision-making should focus on concrete, on-the-ground requirements. Prospective residents and families should request a tour that includes a live demonstration of communication procedures, ask for a dedicated contact for move-in and care coordination, and verify what services are included versus add-ons. Ask for sample care plans, timelines for assessments, and a written policy on responding to inquiries or quote requests. It's wise to check references from nearby residents and their families, paying attention to consistency in staff interactions and the speed of follow-up. This approach helps translate the general positive sentiment into reliable, day-to-day expectations.
In the end, Glenys Cushman appears to be a solid choice for families prioritizing practical support, staff accessibility, and a responsive, friendly care culture. The high rating and largely consistent praise for staff who know their roles and solve problems are meaningful indicators of a well-functioning community. The caveat regarding occasional lapses in responsiveness should be weighed carefully, but it does not negate the strengths that most families will find compelling. For those who can place emphasis on dependable, personable service and a straightforward care experience, this Auburn facility is worth visiting, with clear questions set to ensure expectations align with actual practice.
1 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Glenys Cushman in Auburn, ME is a fully furnished assisted living community that offers a variety of amenities and care services to meet the needs of its residents. The community features a dining room where residents can enjoy delicious meals prepared by staff members who are trained to accommodate special dietary restrictions. Housekeeping services ensure that the living spaces are clean and well-maintained.
Residents at Glenys Cushman have access to outdoor spaces such as gardens, allowing them to enjoy fresh air and nature. The community also provides Wi-Fi/high-speed internet and telephone services, ensuring that residents can easily stay connected with their loved ones.
Care services at Glenys Cushman include assistance with activities of daily living such as bathing, dressing, and transfers. The staff members also coordinate with health care providers to ensure that residents receive the necessary medical attention. Medication management is available for those who require assistance in taking their medications properly.
Transportation arrangements for medical appointments are provided, making it convenient for residents to attend their doctor's visits. Additionally, there are multiple cafes, parks, pharmacies, physicians' offices, restaurants, transportation options nearby. This allows residents easy access to various amenities and services in the surrounding area.
Scheduled daily activities provide opportunities for socialization and engagement within the community. Residents can participate in these activities according to their preferences and interests. Places of worship and theaters nearby offer additional options for cultural and spiritual enrichment.
With its comprehensive amenities, care services, convenient location near various amenities/services, Glenys Cushman in Auburn is an ideal choice for seniors seeking a comfortable and supportive assisted living community.
Glenys Cushman is located at 247 Main Street, Auburn, ME 04210 in Androscoggin County, Maine
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