Home Instead - Slidell, LA

Pros

• The Home Instead office staff are prompt and friendly.
• Stacy is an amazing caregiver who brings love and attentive care, giving the family reassurance about safety.
• Miss Marlene is a true caregiver, proactive and consistently going above and beyond.
• Anita and Juanita provide wonderful care for a paralyzed loved one, with a kind and empathetic support staff.
• Emily Hawk is a wonderful caregiver who delivers high-quality, attentive care.
• Zitavia Ratcliff is outstanding in daily care, consistently compassionate and professional.
• Donna provides in-depth training that helps caregivers excel.
• Deketra Major and April Meyer provide exceptional, patient, and compassionate care.
• Ms. Jayme is described as the best, always bringing laughter and comfort.
• Amber is courteous and hands-on.
• Samantha A. is attentive, engaging, and a wonderful companion, with top-notch scheduling and communication.
• Shelley is like a family member - attentive, patient, and caring, giving peace of mind.

Cons

• One reviewer described the service as extremely poor, noting they hired Home Instead alongside other sitters and called out four of five weekends with no backup sitters sent, leading them to not recommend the service.

Review

The collection of experiences shared about Home Instead paints a picture of a home-care service that most families feel is deeply personal, compassionate, and dependable. Across multiple locations and a wide range of caregivers, the recurring theme is that the company helps families keep their loved ones safely at home while providing genuine warmth and attention. Several reviewers describe their overall experience as excellent, noting that the office staff respond promptly and with kindness, and that the care provided feels heartfelt and attentive, almost like extended family checking in on a daily basis.

A number of caregivers are singled out for their exceptional impact. Stacy stands out early as a caregiver who has consistently delivered love and careful attention to a 93-year-old mother, offering reassurance to the family through her dedicated presence. Another caregiver, Marlene, is praised for remaining with the same client over an extended period, a rarity in some home-care arrangements, and for going above and beyond with proactive, extraordinary care. The sentiment is echoed by others who mention Zitavia Ratcliff's reliability and compassion over several months, consistently attending to day-to-day needs with professionalism. In addition, Anita and Juanita are highlighted for their excellent care of a paralyzed loved one, with the office and support staff described as kind, empathetic, and committed to ensuring clients are well cared for.

Beyond individual stories, several reviews emphasize the tangible peace of mind that comes from having capable, compassionate caregivers. One reviewer notes that the ability to keep a loved one at home is largely due to the dependable care team, with caregivers like Anita and Juanita taking wonderful care of the client. Another account centers on the emotional and practical steadiness brought by caregivers who establish a positive connection with clients, offering both physical care and emotional support during challenging times. There are also appreciating nods toward caregivers who demonstrate initiative, such as Ceola, who could sense what was needed, even convincing an elderly mother to eat and assembling pre-plated meals for days when the client was alone. The sense that some caregivers become trusted partners - someone who notices what needs doing and handles it quietly - runs through several reviews.

Several notes emphasize the value of strong office support and effective orientation. Reviewers repeatedly praise the office staff for prompt communication, timely responses to issues, and proactive scheduling. Names like Lakesha, Donna, Jill, Jocelyn, and Latoya appear in appreciation for their roles in hiring, training, and coordinating care. One reviewer lauds Lakesha as the best with the hiring process, while Donna is credited with thorough, in-depth training that helps employees become not only A+ caregivers but better individuals overall. This sense of a well-orchestrated team - where office staff and caregivers operate in concert - emerges as a core strength of the service, contributing to a smoother experience for families and better outcomes for clients.

Additional stories highlight the breadth of care and the sense of belonging that families feel with Home Instead. Reviewers describe caregivers who feel like members of the family, bringing safety, companionship, and steady routines to daily life. Teams and individuals receive recognition for their positive attitudes, patience, and consistent presence in the home. In particular, there are long-running relationships with caregivers such as Emily Hawk in Slidell, who, along with a devoted team, has helped sustain a high standard of care for more than two years. The testimonials mention a steady stream of compassionate professionals - Daisy, Dejah, Kara, Cecilia, Amber, Synthia, Samantha A., Stephanie, Shelley, Angie, Venezia, Dallas, Veronica, Alexandria, KeKe, Ferran, and Ceola among others - each contributing to a shared sense of reliability and warmth that families come to rely on.

Yet the collection would be incomplete without acknowledging a contrasting voice that cautions others about a less favorable experience. One reviewer recounts extremely poor service when Home Instead was hired alongside other sitters, reporting missed visits on four out of five weekends and a lack of backup sitters to cover, ultimately leading to a recommendation not to use the service. This message stands in sharp relief against the otherwise overwhelmingly positive feedback and serves as a reminder that, as with any care arrangement, reliability and continuity of staffing can vary.

Taken as a whole, these reviews depict Home Instead as a thoughtful, caring, and professional home-care provider that many families trust to keep loved ones safe at home. The affection families express for specific caregivers - who often become cherished parts of daily life - coupled with praise for responsive office communication and comprehensive training, suggests a model where compassionate care and organizational support work hand in hand. While there are isolated experiences that diverge from this positive pattern, the prevailing tone is one of gratitude and confidence in the people who show up daily to support clients and their families.

This part of Slidell, Louisiana offers a convenient and accessible location for senior living. With multiple pharmacies nearby such as Walgreens and CVS Pharmacy, medical needs can be easily attended to. There are also various dining options including Burger King, Popeyes Louisiana Kitchen, and Palmettos On The Bayou for those looking to enjoy a meal out. Additionally, there are several physicians' offices in close proximity for regular check-ups and healthcare needs. The presence of parks like Possum Hollow Park provides opportunities for leisurely outdoor activities. Hospitals such as Slidell Memorial Hospital and Doctors' Hospital of Slidell ensure that quality medical care is readily available. Overall, this area offers a blend of essential services, amenities, and recreational opportunities that would cater well to seniors looking for a comfortable living environment.

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (1 miles)
• Winn-Dixie (1.4 miles)
• Walmart Pharmacy (1.5 miles)
• Walmart Pharmacy (1.6 miles)
• Prime Pharmacy Solutions (1.6 miles)
• Walgreens (2.5 miles)

Restaurants

• Burger King (0.3 miles)
• Palmettos On The Bayou (0.4 miles)
• Popeyes Louisiana Kitchen (0.4 miles)
• Subway (0.9 miles)
• Italian Pie (1 miles)
• Keith Seafood (1.1 miles)
• Not Just Donuts (1.1 miles)

Cafes

• Bo Tea Cafe (0.4 miles)
• Pj's Coffee (1.2 miles)
• Panera Bread (1.5 miles)
• Starbucks (1.9 miles)

Physicians

• Nathan Rias Brown (0.4 miles)
• Neurological Surgery and Spine Centre (0.6 miles)
• Slidell Memorial Pediatric Clinic (0.6 miles)
• Suarez Agustin J MD (0.7 miles)
• Care Line (0.7 miles)
• Slidell Family Medicine Clinic (0.7 miles)
• Charles W Krieger (0.7 miles)

Parks

• Possum Hollow Park (0.6 miles)

Hospitals

• SMH Outpatient Rehabilitation Services (0.7 miles)
• Slidell Memorial Hospital (0.7 miles)
• Doctors' Hospital of Slidell (0.9 miles)
• Sterling Surgical Hospital (0.9 miles)
• Ochsner Health Center (3.4 miles)

Places of Worship

• Southern Baptist Convention (1.7 miles)

Transportation

• U-Haul Moving & Storage (1.8 miles)
• Air Reldan (4.8 miles)